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Old May 21, 2014, 7:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.


LifeMiles' Star Alliance Award Chart

Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.

Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.

https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
  1. Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
  2. ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
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LM Newbie Lounge: Ask your Questions Here (Flame Free)

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Old Dec 3, 2013, 8:54 am
  #181  
 
Join Date: Oct 2011
Posts: 3,839
Originally Posted by drzoidberg
Noob questions, sorry.

1) Is it possible to book tickets from the website only?

The call centers seem to be hit or miss, and/or extremely frustrating.

2) Still possible to book Lufthansa F with LM miles?

Thanks!
You can call and pay a fee but whatever the site engine shows, that's it, no exceptions. And yes.
mlqsko is offline  
Old Dec 4, 2013, 7:43 pm
  #182  
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Join Date: Jun 2003
Location: BKK, CDG, TLS
Programs: QR G, A3 G, EK G, IHG Amb, GHA Black, WOH LT something
Posts: 1,306
trying to book an ORD - CDG flight on LM yet anytime i fill in the fields, and try to launch the search LM website freezes up...

if anyone had any clues in how to fix this.

thanks
synd is offline  
Old Dec 4, 2013, 7:57 pm
  #183  
 
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Originally Posted by synd
trying to book an ORD - CDG flight on LM yet anytime i fill in the fields, and try to launch the search LM website freezes up...

if anyone had any clues in how to fix this.

thanks
Yes, there is a known problem with ORD. Try a different browser.
wheresmybagba is offline  
Old Dec 4, 2013, 8:28 pm
  #184  
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Join Date: Jun 2003
Location: BKK, CDG, TLS
Programs: QR G, A3 G, EK G, IHG Amb, GHA Black, WOH LT something
Posts: 1,306
Originally Posted by wheresmybagba
Yes, there is a known problem with ORD. Try a different browser.
Thanks that's what i figured at first. Would make sense if the apostrophe is what is throwing it off. Tried with chrome and ie and both didnt work.

i guess i had to download firefox... and it worked!
synd is offline  
Old Dec 4, 2013, 8:58 pm
  #185  
Original Poster
 
Join Date: Nov 2011
Posts: 6,385
Originally Posted by drzoidberg
Noob questions, sorry.

1) Is it possible to book tickets from the website only?

The call centers seem to be hit or miss, and/or extremely frustrating.

2) Still possible to book Lufthansa F with LM miles?

Thanks!
1) 99.99% yes.
2) yes.
yerffej201 is offline  
Old Dec 10, 2013, 9:31 am
  #186  
 
Join Date: Mar 2012
Location: FRA
Posts: 614
Im trying to book FRA-SFO with LM on LH F - but am getting an Error all the Time..My Fault? Or is the System saying, there's no Flights on LH F?

Tried July 2014 (well in the Future), as well as December 2013 (just to check) - both give the Error...Am confused!
blueeagle3 is offline  
Old Dec 10, 2013, 9:48 am
  #187  
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Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Originally Posted by blueeagle3
Im trying to book FRA-SFO with LM on LH F - but am getting an Error all the Time..My Fault? Or is the System saying, there's no Flights on LH F?

Tried July 2014 (well in the Future), as well as December 2013 (just to check) - both give the Error...Am confused!
What's the error?
onlysuites is offline  
Old Dec 10, 2013, 2:56 pm
  #188  
 
Join Date: Mar 2012
Programs: BA,LH,LY,OK
Posts: 362
doesn't LH F awards for Staralliance partners only open up 14 days before the flight?
photographer2012 is offline  
Old Dec 10, 2013, 2:59 pm
  #189  
 
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Originally Posted by photographer2012
doesn't LH F awards for Staralliance partners only open up 14 days before the flight?
Generally yes, but there are fairly frequent reports of exceptions.
wheresmybagba is offline  
Old Dec 16, 2013, 1:47 pm
  #190  
 
Join Date: Jan 2013
Location: STL...for now
Programs: HH Gold, CC Gold, Accor Plat, BW Diamond
Posts: 224
Hi, am interested in starting to earn with LM due to the (sometimes excellent) redemptions. Is there any way to convert USDM miles to LM? Alternatively, any suggestions on earning LM without flying (hotel xfers, etc.) Thanks much.
mrsjon01 is offline  
Old Dec 16, 2013, 3:30 pm
  #191  
Ambassador: LATAM
 
Join Date: Aug 2010
Location: PNA
Programs: BAEC Silver
Posts: 4,648
Originally Posted by mrsjon01
Hi, am interested in starting to earn with LM due to the (sometimes excellent) redemptions. Is there any way to convert USDM miles to LM? Alternatively, any suggestions on earning LM without flying (hotel xfers, etc.) Thanks much.
US credit card & shopping portal for starters

No idea about US miles but I doubt they are transferrable in a valuable way
JohnnyColombia is offline  
Old Dec 16, 2013, 5:25 pm
  #192  
 
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Originally Posted by mrsjon01
Hi, am interested in starting to earn with LM due to the (sometimes excellent) redemptions. Is there any way to convert USDM miles to LM? Alternatively, any suggestions on earning LM without flying (hotel xfers, etc.) Thanks much.
No way to convert. Generally having other miles I find is best for positioning or sometimes in combination. LM and USDM can compliment each other very well in some cases. Canadian Kilometers explained this very well in a recent post.

LM does have car rental and other partners I think, and a credit card. But when they are so cheap to buy many seem to just go that route according to FT. My experience is all buying.
maverick17 is offline  
Old Dec 17, 2013, 3:33 pm
  #193  
 
Join Date: Jan 2013
Location: STL...for now
Programs: HH Gold, CC Gold, Accor Plat, BW Diamond
Posts: 224
Thanks to both responders. That's what I thought, but now I feel sure that I'm on the right track with the shopping portal, etc....and about the USDM with LM opportunities. I just wanted to make sure I wasn't overlooking something. Thanks for this forum!
mrsjon01 is offline  
Old Dec 18, 2013, 7:35 am
  #194  
 
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
I booked a LifeMiles award ticket yesterday. For some reason the website was malfunctioning during the booking process, and despite selecting Mr. as my title it came out as Mrs. on the booking confirmation. I am flying out of JFK, and I'm wondering if this will pose any problems for me?

I called the call center to explain the situation, and they said they've added a note in the reservation that my title should be Mr. Though still it doesn't look too nice to be Mrs LH4116. Any chance perhaps that the airline can change my title? I'm flying with EVA Air.
LH4116 is offline  
Old Dec 18, 2013, 8:36 am
  #195  
 
Join Date: Oct 2011
Posts: 3,839
Originally Posted by LH4116
I booked a LifeMiles award ticket yesterday. For some reason the website was malfunctioning during the booking process, and despite selecting Mr. as my title it came out as Mrs. on the booking confirmation. I am flying out of JFK, and I'm wondering if this will pose any problems for me?

I called the call center to explain the situation, and they said they've added a note in the reservation that my title should be Mr. Though still it doesn't look too nice to be Mrs LH4116. Any chance perhaps that the airline can change my title? I'm flying with EVA Air.
I don't see a problem. You don't have a title in your passport. They will let you fly even if you name was misspelled by a letter or two.

They will probably won't even notice it.
mlqsko is offline  


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