May 21, 2014, 7:31 pm
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
=====
Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
- Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
- ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
LM Newbie Lounge: Ask your Questions Here (Flame Free)
Dec 18, 2013, 8:42 am
#196
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
Dec 18, 2013, 11:52 am
#198
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Had this before. Advised airline and they put a note in the PNR. If you don't feel confident then call up EVA air and ask them to check the PNR and update from their end too.
Dec 18, 2013, 1:43 pm
#199
Join Date: Aug 2013
Posts: 27
I have gotten 2 tickets with LifeMiles and 1/2 of the tickets have the names wrong.
I emailed a request to LifeMiles to change it and they requested a copy of the passport to ensure they would get it correct. All standard.
I replied instantly with the copies and shortly after received my two etickets, with the name mistake present.
I followed up and got no reply.
I followed up again and got no reply.
3 weeks on, I sent my 3rd follow up and still no reply.
What's my play?
I emailed a request to LifeMiles to change it and they requested a copy of the passport to ensure they would get it correct. All standard.
I replied instantly with the copies and shortly after received my two etickets, with the name mistake present.
I followed up and got no reply.
I followed up again and got no reply.
3 weeks on, I sent my 3rd follow up and still no reply.
What's my play?
Dec 18, 2013, 1:45 pm
#200
Join Date: Oct 2011
Posts: 3,839
I have gotten 2 tickets with LifeMiles and 1/2 of the tickets have the names wrong.
I emailed a request to LifeMiles to change it and they requested a copy of the passport to ensure they would get it correct. All standard.
I replied instantly with the copies and shortly after received my two etickets, with the name mistake present.
I followed up and got no reply.
I followed up again and got no reply.
3 weeks on, I sent my 3rd follow up and still no reply.
What's my play?
I emailed a request to LifeMiles to change it and they requested a copy of the passport to ensure they would get it correct. All standard.
I replied instantly with the copies and shortly after received my two etickets, with the name mistake present.
I followed up and got no reply.
I followed up again and got no reply.
3 weeks on, I sent my 3rd follow up and still no reply.
What's my play?
Dec 31, 2013, 2:55 pm
#205
Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
Can you use LM to book awards more than 330 days out on airlines which support longer booking windows. A dummy award search shows availability but someone on another forum said you can only book up to 330 days.
Dec 31, 2013, 6:54 pm
#206
Original Poster
Join Date: Nov 2011
Posts: 6,385
Jan 2, 2014, 5:24 am
#207
Join Date: Oct 2013
Location: C2e
Programs: HHonors Diamond, Hyatt Platinium
Posts: 213
Hi
i would like to fly from C2 to ICN using hidden city method.
Europe - ICN: One way ticket WAW-ICN-XXX
ICN-Europe: ICN-FRA-ZZZ
If i would not show up in plane to XXX, my flight would be cancelled. But what about my return flight? Will be still valid?
I will book those two flights separately using same LM account.
Thanks
i would like to fly from C2 to ICN using hidden city method.
Europe - ICN: One way ticket WAW-ICN-XXX
ICN-Europe: ICN-FRA-ZZZ
If i would not show up in plane to XXX, my flight would be cancelled. But what about my return flight? Will be still valid?
I will book those two flights separately using same LM account.
Thanks
Jan 2, 2014, 5:31 am
#208
Join Date: Dec 2012
Location: BZG
Programs: LH FTL, PC Plat,Hilton Gold
Posts: 128
Hi
i would like to fly from C2 to ICN using hidden city method.
Europe - ICN: One way ticket WAW-ICN-XXX
ICN-Europe: ICN-FRA-ZZZ
If i would not show up in plane to XXX, my flight would be cancelled. But what about my return flight? Will be still valid?
I will book those two flights separately using same LM account.
Thanks
i would like to fly from C2 to ICN using hidden city method.
Europe - ICN: One way ticket WAW-ICN-XXX
ICN-Europe: ICN-FRA-ZZZ
If i would not show up in plane to XXX, my flight would be cancelled. But what about my return flight? Will be still valid?
I will book those two flights separately using same LM account.
Thanks
I suggest you buy paid ticket icn-pek one way and try to find pek-waw-ZZZ
Jan 2, 2014, 2:12 pm
#210
Join Date: Dec 2012
Location: BZG
Programs: LH FTL, PC Plat,Hilton Gold
Posts: 128