I have gotten 2 tickets with LifeMiles and 1/2 of the tickets have the names wrong.
I emailed a request to LifeMiles to change it and they requested a copy of the passport to ensure they would get it correct. All standard.
I replied instantly with the copies and shortly after received my two etickets, with the name mistake present.
I followed up and got no reply.
I followed up again and got no reply.
3 weeks on, I sent my 3rd follow up and still no reply.
What's my play?