Sep 22, 2022, 9:48 am
Last edit by: mia
Related discussion here: Report clawbacks of the FHR/THC $200 credit.
Terms and FAQ
Which charges are eligible?
Terms and FAQ
Which charges are eligible?
- Reservation must be pre-paid to be reimbursed.
- Pre-paids with a flexible cancellation policy are still eligible.
- Hotel rates under $200 are also reimbursed.
- If using Pay With Points, the cash portion of your charge is still eligible.
- Charges made at the hotel are not billed by Amex Travel and are not eligible.
- When checking in, the terms require payment with an Amex which need not be a platinum Amex.
- Browse Hotels here
- Benefit renews every January 1st.
- The $200 credit is based on the year you made the booking, not the year of the stay. You can use it this year to book a room for next year.
- Amex in general handles offers by the transaction date, not post date. For example, a 12/31/22 transaction date is eligible for 2022 credits even if posted in 2023.
- If you cancel a reservation, the $200 credit is reversed. The credit will be available to use again if you cancelled in the same year you paid.
- In general you can't modify reservation dates and need to cancel and rebook to change dates.
- "If you need to change your hotel booking, you must either cancel and rebook your reservation or call us for assistance."
- If you use the benefit for a future stay and cancel that Amex platinum card prior to your stay, Amex is not known to claw back the $200. You will still need to check-in with some other Amex.
- The $200 credit sometimes posts in a few days, but sometimes 3 weeks or longer.
To know your remaining $200 balance, ask Amex. There's no meter on the website.There is now a meter on the website which shows your usage against $200- If your platinum account has additional cardholders with a gold card, charges on the gold card are eligible. Not clear if they enforce the requirement that the platinum cardholder must be on the reservation.
- Terms of the FH&R $100 credit.
- Separate thread regarding elite benefits on stays.
Amex $200 Hotel Credit (FHR or THC)
Feb 4, 2022, 1:23 pm
#392
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,790
I assume this is a prepaid stay? If the card is already cancelled, I would probably avoid cancelling a prepaid stay
Feb 4, 2022, 2:47 pm
#393
Join Date: Feb 2012
Posts: 4,477
You should still receive a credit and clawback to the closed account. The net amount will be paid by a check or billed to you (whichever the case may be).
Feb 11, 2022, 9:15 pm
#395
Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,282
Feb 15, 2022, 11:22 pm
#396
Join Date: Jan 2010
Location: SFO
Posts: 1,754
Feb 16, 2022, 11:26 pm
#398
Join Date: Feb 2012
Posts: 4,477
Feb 17, 2022, 1:20 am
#399
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,147
Sorry, my mistake for posting this question on this thread. Thanks for your response. I know the $200 credit can only be applied once. I was thinking of the F&B credit and whether it could be applied to each room of four simultaneous reservations.
Feb 17, 2022, 1:54 am
#400
Join Date: Feb 2012
Posts: 4,477
Feb 19, 2022, 8:02 am
#401
Join Date: Jan 2020
Posts: 214
Has anyone tried to apply a Hyatt Suit Upgrade Certificate to a THC reservation?
Has anyone tried to apply a Hyatt Suit Upgrade Certificate to a THC reservation? I try to use the $200 hotel credit and still have 2 suite upgrade certificates that I hate to waste. Thank you.
Feb 19, 2022, 8:32 am
#402
Join Date: Aug 2012
Posts: 6,752
Ah, I've noticed that for Hyatt reservations made on THC, the area where you input your WOH# is grayed out whereas it isn't when reserved on FHR. So, I'm assuming THC Hyatt reservations do not recognize or confer elite benefits unlike those made via FHR. However, I suppose you could try to write or call your MHC to see your Hyatt number can be manually entered, but, for my taste, this might be one of those more trouble than it's worth moments.
Feb 19, 2022, 10:44 am
#403
Join Date: Jan 2020
Posts: 214
Ah, I've noticed that for Hyatt reservations made on THC, the area where you input your WOH# is grayed out whereas it isn't when reserved on FHR. So, I'm assuming THC Hyatt reservations do not recognize or confer elite benefits unlike those made via FHR. However, I suppose you could try to write or call your MHC to see your Hyatt number can be manually entered, but, for my taste, this might be one of those more trouble than it's worth moments.