Jan 31, 23, 2:25 pm
Last edit by: mia
Please use this thread only to report reversal of the credit due to cancelled bookings. The primary discussion thread is: Amex $200 Hotel Credit (FHR or THC)
Report clawbacks of the FHR/THC $200 credit.
Jan 28, 23, 4:02 pm
#1
Original Poster
Join Date: Jun 2022
Location: LAX, SNA
Programs: Hyatt Globalist, AA Plat Pro, IHG Diamond Ambassador, Marriott Gold, Hilton Gold, Hertz PC, Avis PC
Posts: 1,353
Report clawbacks of the FHR/THC $200 credit.
The intent of this thread is to gather DPs on people who have:
1. Prepaid FHR stay in order to user the $200 annual credit on the Plat.
2. Canceled that stay without booking another FHR stay in the calendar year.
In my case, I prepaid Crockford's in November 2022, got the annual $200 credit for 2022, canceled that stay in Jan 2023, and haven't had the $200 clawbacked yet. I still have the Plat open.
1. Prepaid FHR stay in order to user the $200 annual credit on the Plat.
2. Canceled that stay without booking another FHR stay in the calendar year.
In my case, I prepaid Crockford's in November 2022, got the annual $200 credit for 2022, canceled that stay in Jan 2023, and haven't had the $200 clawbacked yet. I still have the Plat open.
Last edited by lowkeyflyer; Jan 28, 23 at 7:48 pm Reason: Clarify OP
Is there a reason you suspect it might be?
Jan 28, 23, 5:06 pm
#3
Original Poster
Join Date: Jun 2022
Location: LAX, SNA
Programs: Hyatt Globalist, AA Plat Pro, IHG Diamond Ambassador, Marriott Gold, Hilton Gold, Hertz PC, Avis PC
Posts: 1,353
Jan 28, 23, 6:03 pm
#4
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,261
Did you prepay the reservation? What is it specifically that could be clawed back?
Jan 28, 23, 7:39 pm
#5
Original Poster
Join Date: Jun 2022
Location: LAX, SNA
Programs: Hyatt Globalist, AA Plat Pro, IHG Diamond Ambassador, Marriott Gold, Hilton Gold, Hertz PC, Avis PC
Posts: 1,353
1. Prepaid FHR stay in order to user the $200 annual credit on the Plat.
2. Canceled that stay without booking another FHR stay in the calendar year.
In my case, I prepaid in November 2022, got the annual $200 credit for 2022, canceled that stay in Jan 2023, and haven't had the $200 clawbacked yet. I still have the Plat open.
Jan 28, 23, 7:46 pm
#6
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,261
Moderator action
I have revised the thread title to clarify.
I think there is some nformation on this topic in this thread: Amex $200 Hotel Credit (FHR or THC)
I think there is some nformation on this topic in this thread: Amex $200 Hotel Credit (FHR or THC)
Jan 28, 23, 7:48 pm
#7
Original Poster
Join Date: Jun 2022
Location: LAX, SNA
Programs: Hyatt Globalist, AA Plat Pro, IHG Diamond Ambassador, Marriott Gold, Hilton Gold, Hertz PC, Avis PC
Posts: 1,353
I have revised the thread title to clarify.
I think there is some nformation on this topic in this thread: Amex $200 Hotel Credit (FHR or THC)
I think there is some nformation on this topic in this thread: Amex $200 Hotel Credit (FHR or THC)
Jan 29, 23, 12:09 am
#8
Join Date: Jan 2023
Posts: 9
Amex took back my credit when I cancelled. Booked a hotel beginning of December and got the $200 credit. Had to cancel a couple weeks later, and Amex reversed the credit a week after that.
I rebooked on Dec 29th and received the $200 credit again.
I rebooked on Dec 29th and received the $200 credit again.
Jan 29, 23, 1:14 am
#9
Original Poster
Join Date: Jun 2022
Location: LAX, SNA
Programs: Hyatt Globalist, AA Plat Pro, IHG Diamond Ambassador, Marriott Gold, Hilton Gold, Hertz PC, Avis PC
Posts: 1,353
Are you sure it didn't deduct from your 2023 credit?
Jan 29, 23, 8:05 am
#10
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Diamond, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,668
I'm not sure if the OP is looking for this kind of data point, but:
1) I booked an AMEX FHR hotel in April 2022 - got the $200 credit immediately
2) Cancelled the booking a few days later due to a change of plans - was refunded
3) However, the $200 credit was never clawed back (something I didn't notice)
4) I booked another AMEX FHR hotel stay in September 2022, thinking I would get the $200 credit
5) I called in a few weeks later - the Amex agent reminded me I got the $200 credit in April and it was never clawed back, so I wasn't due another $200 credit (I had honestly forgotten)
It seems like clawback activity is hit or miss. If I were OP I would be expecting a clawback and proceed as if it were going to occur shortly
1) I booked an AMEX FHR hotel in April 2022 - got the $200 credit immediately
2) Cancelled the booking a few days later due to a change of plans - was refunded
3) However, the $200 credit was never clawed back (something I didn't notice)
4) I booked another AMEX FHR hotel stay in September 2022, thinking I would get the $200 credit
5) I called in a few weeks later - the Amex agent reminded me I got the $200 credit in April and it was never clawed back, so I wasn't due another $200 credit (I had honestly forgotten)
It seems like clawback activity is hit or miss. If I were OP I would be expecting a clawback and proceed as if it were going to occur shortly
Jan 30, 23, 7:52 am
#11
Join Date: Jul 2020
Location: JFK/LGA/BDL
Posts: 419
Oddly enough, I have a 2023 datapoint on this as well.
1/1/2023 - Booked a prepaid FHR stay
1/3/2023 - Cancelled FHR stay (change of plans)
1/5/2023 - Received $200 Hotel Credit
Edit
2/12/2023 - Booked a prepaid FHR stay
As of today (1/30/2023) my account is still sitting at negative $200, as I expected this credit to be correctly clawed back. I have the remainder of the year to make a qualifying stay. Of course the terms have explicit language to address this...
So this is not some sort of loophole that can reliably be exploited.
Edit: I ended up booking another FHR stay on 2/12 so my "datapoint" is only good for a month or so, but Amex did not clawback the $200 credit I received based upon my cancelled 1/1 booking
1/1/2023 - Booked a prepaid FHR stay
1/3/2023 - Cancelled FHR stay (change of plans)
1/5/2023 - Received $200 Hotel Credit
Edit
2/12/2023 - Booked a prepaid FHR stay
As of today (1/30/2023) my account is still sitting at negative $200, as I expected this credit to be correctly clawed back. I have the remainder of the year to make a qualifying stay. Of course the terms have explicit language to address this...
Statement credits may not be received or may be reversed if the booking is cancelled or modified.
So this is not some sort of loophole that can reliably be exploited.
Edit: I ended up booking another FHR stay on 2/12 so my "datapoint" is only good for a month or so, but Amex did not clawback the $200 credit I received based upon my cancelled 1/1 booking
Last edited by imnotalawyer; Mar 22, 23 at 12:21 pm
Jan 30, 23, 8:55 am
#12
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 6,919
While there's no tracker like with some of the other credits, the way to tell if the system thinks you have or have not used your FHR/THC credit for the year is to log into Amex Travel and review this info on the landing page:
On the left side, under the image of your card where it says "My Travel Benefits", a reference to the $200 credit will appear each year until you use it, at which point it will no longer show. If you get credit for a booking and later cancel it, if the cancellation is recognized by the system, the reference to the benefit will reappear.
My personal experience (which has been tested many times due to the inability to change dates on existing reservations), is that the system catches cancellations most of the time, but there are the rare times (often during times when people are complaining of other credits not posting reliably) when the system won't catch it.
On the left side, under the image of your card where it says "My Travel Benefits", a reference to the $200 credit will appear each year until you use it, at which point it will no longer show. If you get credit for a booking and later cancel it, if the cancellation is recognized by the system, the reference to the benefit will reappear.
My personal experience (which has been tested many times due to the inability to change dates on existing reservations), is that the system catches cancellations most of the time, but there are the rare times (often during times when people are complaining of other credits not posting reliably) when the system won't catch it.
Jan 30, 23, 10:22 am
#13
Original Poster
Join Date: Jun 2022
Location: LAX, SNA
Programs: Hyatt Globalist, AA Plat Pro, IHG Diamond Ambassador, Marriott Gold, Hilton Gold, Hertz PC, Avis PC
Posts: 1,353
While there's no tracker like with some of the other credits, the way to tell if the system thinks you have or have not used your FHR/THC credit for the year is to log into Amex Travel and review this info on the landing page:
On the left side, under the image of your card where it says "My Travel Benefits", a reference to the $200 credit will appear each year until you use it, at which point it will no longer show. If you get credit for a booking and later cancel it, if the cancellation is recognized by the system, the reference to the benefit will reappear.
My personal experience (which has been tested many times due to the inability to change dates on existing reservations), is that the system catches cancellations most of the time, but there are the rare times (often during times when people are complaining of other credits not posting reliably) when the system won't catch it.
On the left side, under the image of your card where it says "My Travel Benefits", a reference to the $200 credit will appear each year until you use it, at which point it will no longer show. If you get credit for a booking and later cancel it, if the cancellation is recognized by the system, the reference to the benefit will reappear.
My personal experience (which has been tested many times due to the inability to change dates on existing reservations), is that the system catches cancellations most of the time, but there are the rare times (often during times when people are complaining of other credits not posting reliably) when the system won't catch it.
This is what it looks like for me: https://imgur.com/a/vj9P4Wg
Jan 30, 23, 10:48 am
#14
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 6,919
Is the Amex Travel link you're referring to "https://www.americanexpress.com/en-us/travel/"?
This is what it looks like for me: https://imgur.com/a/vj9P4Wg
This is what it looks like for me: https://imgur.com/a/vj9P4Wg
Jan 30, 23, 10:51 am
#15
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 6,919
While there's no tracker like with some of the other credits, the way to tell if the system thinks you have or have not used your FHR/THC credit for the year is to log into Amex Travel and review this info on the landing page:
On the left side, under the image of your card where it says "My Travel Benefits", a reference to the $200 credit will appear each year until you use it, at which point it will no longer show. If you get credit for a booking and later cancel it, if the cancellation is recognized by the system, the reference to the benefit will reappear.
On the left side, under the image of your card where it says "My Travel Benefits", a reference to the $200 credit will appear each year until you use it, at which point it will no longer show. If you get credit for a booking and later cancel it, if the cancellation is recognized by the system, the reference to the benefit will reappear.
