Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Jan 19, 2021, 10:01 am
#91
Join Date: Aug 2014
Posts: 3,723
Schwab Platinum, heavy usage, no renewal offer last year. Given 20k points over chat.
Jan 19, 2021, 11:46 am
#92
Join Date: Jan 2021
Programs: Hyatt Globalist (Full), Marriott Titanium, IHG Spire, Wyndham DIA, Hilton Gold, AA EXP
Posts: 700
Jan 19, 2021, 1:26 pm
#93
Join Date: Aug 2018
Location: Chicago
Posts: 318
The annual fee just posted for my Amex green. I chatted with Amex and was offered 7,500 points no spend requirement. < $5K spend in 2020
Jan 19, 2021, 4:07 pm
#94
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,358
Hilton Surpass (I think--I can't remember the names--it's the one with the $95 fee). Had it for two years, free the first year and paid the fee last January anticipating Hilton stays in 2020 which didn't happen, so I only had one charge on it from this past year.
Called retention, told them I'd just received notice of the annual fee billing and thought I should cancel, since I don't know when I can travel again. Sympathetic agent offered to downgrade to a free card; I told him I didn't want to pay the fee, but I might just apply for that later. No other offers made. Canceled card.
Called retention, told them I'd just received notice of the annual fee billing and thought I should cancel, since I don't know when I can travel again. Sympathetic agent offered to downgrade to a free card; I told him I didn't want to pay the fee, but I might just apply for that later. No other offers made. Canceled card.
Jan 19, 2021, 8:31 pm
#95
Join Date: Nov 2000
Location: Arlington, VA USA
Posts: 670
Personal Green Card
Called today 1/19/2021 to cancel. First year anniversary and ~$4K of spend on the card. Explained I already had Gold card and with no travel, it was hard to justify Green card. I was offered 7,500 MR in exchange for keeping the card open for one year which I value as offsetting most of the annual fee, so I kept the card.
Jan 19, 2021, 10:15 pm
#96
Join Date: Jun 2019
Location: SFO
Posts: 37
Hilton Honors Aspire - Was offered 10k points with no spend requirement.
Had the card for a couple years.
Had the card for a couple years.
Jan 19, 2021, 10:27 pm
#97
Join Date: Jun 2019
Location: SFO
Posts: 37
Hilton Honors (no annual fee) - Asked to cancel on chat and was offered 10k points.
I was surprised to get a retention offer on a no fee card.
I was surprised to get a retention offer on a no fee card.
Jan 20, 2021, 8:12 pm
#98
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,358
Geez, Amex must not like me. Everybody else got some kind of offer for their Hilton cards.
Jan 21, 2021, 8:32 am
#99
Join Date: Mar 2016
Location: IAH
Programs: UA Gold
Posts: 73
Amex Green January 2021 Retention
Seems like the standard offer they are giving out on these Green card retention is $50 after $1k spend or 7,500 MR without any spend requirement. I do not consider 7,500 MR to be worth the $1,500 annual fee and have no use for the Uber Eats pass, so I cancelled.
Jan 21, 2021, 8:58 am
#100
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Jan 21, 2021, 9:32 am
#101
Join Date: Mar 2008
Posts: 1,536
Hilton Aspire
3rd or 4th year of holding card. Typically $4-6k spend/year on it.
No retention offer available.
No retention offer available.
Jan 21, 2021, 10:39 am
#102
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 876
Amex Business Platinum - $25k spend in the last year, first AF. No retention offer. Agent cited $200 appreciate credit that was posted end of last year. Did not accept offer to downgrade. Card closed.
Amex Business Blue - per info in this thread I asked for retention offer. $100 credit offered up front, additional $200 for $4k spend in the next 3 months. Offer accepted and kept card opened (wasn't going to close this card anyway).
Amex Bonvoy Brilliant - no offer. Agent cited retention offer given last year. I will wait for AF to post and call at the end of the 30 day window. I think that will get us barely to the 13th month since the last retention was accepted. Will probably close if there is still no offer.
Amex Business Blue - per info in this thread I asked for retention offer. $100 credit offered up front, additional $200 for $4k spend in the next 3 months. Offer accepted and kept card opened (wasn't going to close this card anyway).
Amex Bonvoy Brilliant - no offer. Agent cited retention offer given last year. I will wait for AF to post and call at the end of the 30 day window. I think that will get us barely to the 13th month since the last retention was accepted. Will probably close if there is still no offer.
Jan 21, 2021, 1:37 pm
#103
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,321
So far I am 0 for 2 on retention this year. First was the Gold card, no offer, cancelled. Then the Hilton Aspire, no offer, cancelled. Next will be Delta Reserve next month. I spend about $30K on all of my Amex cards combined, have been an Amex customer for 35 years. They probably figure I won't cancel after all this time - they are wrong.
Jan 23, 2021, 10:28 am
#104
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,134
20k MR or $200 after spending $1500 in 90 days. Took the $. Would it have been possible to work them for more?
Jan 23, 2021, 11:10 am
#105
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958