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Old Mar 2, 2021, 9:26 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: hkcj
To review retention offers from 2020, click HERE.

AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted

Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted

Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.

Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.

Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)

Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)

Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers

AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.

Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.

AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!

AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.

Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.

AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.

AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.

AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.

AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months

Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
  1. Login to the Amex App, then press the chat icon at top right.
  2. Via the web:
  • Log into http://americanexpress.com
  • Select "Help" at top right
  • Select the blue "Live Chat" button.


















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American Express retention offers (2021)

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Old Jan 26, 2021, 9:02 pm
  #121  
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by blitzen
Did you have the Gold before? Otherwise cancel and apply new would get you a lot more MR
Yes I already had personal Gold, and I'd be uncomfortable cancelling the Green at this point. Don't want to have excessive rotation. So this offer would seem like a good fit for me.
MaxVO is offline  
Old Jan 26, 2021, 11:57 pm
  #122  
IHG Contributor Badge
 
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,513
Originally Posted by MaxVO
Yes I already had personal Gold, and I'd be uncomfortable cancelling the Green at this point. Don't want to have excessive rotation. So this offer would seem like a good fit for me.
Sensible plan!
355F1 is offline  
Old Jan 27, 2021, 8:01 am
  #123  
 
Join Date: Nov 2004
Posts: 90
Originally Posted by kdm31091
You have to realize even without travel, they are basically throwing money at people between the Home Depot / Best Buy offers ($200 total), Saks ($100 total), Uber/Eats ($200), and Paypal ($180). Combined, those equal $680, well above the annual fee even if you don't want to value them all at face value. So it stands to reason we won't see as many amazing retention offers now.
Some of these promotions I wasn't aware of. Didn't receive an email about them and they weren't part of my bills (I have Am Ex Biz Plat)

What is the best way to be aware of these type of promos?
Bruegelpie is offline  
Old Jan 27, 2021, 9:18 am
  #124  
 
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 876
Originally Posted by Bruegelpie
Some of these promotions I wasn't aware of. Didn't receive an email about them and they weren't part of my bills (I have Am Ex Biz Plat)

What is the best way to be aware of these type of promos?
These are only for consumer Plat.

For Biz Plat you should have the $100 Dell credit every six months still. Plus the annual $200 airline incidental credit of course.
happychic is offline  
Old Jan 27, 2021, 9:35 am
  #125  
 
Join Date: Nov 2004
Posts: 90
Smile

Originally Posted by happychic
For Biz Plat you should have the $100 Dell credit every six months still. Plus the annual $200 airline incidental credit of course.
Sorry, I should have said that it is Delta Biz Plat. I've never heard of the $200 airline incidental credit.

I checked my account and can't see it. If you think that I should be eligible for this, please let me know
Bruegelpie is offline  
Old Jan 27, 2021, 12:56 pm
  #126  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by Bruegelpie
....Delta Biz Plat.... If you think that I should be eligible for this, please let me know
No, the credits are for American Express Platinum charge cards with annual fees $550 - $595. The Delta co-branded credit cards would tend to have Delta-specific promotions.
mia is offline  
Old Jan 27, 2021, 2:31 pm
  #127  
 
Join Date: Dec 2009
Location: DEN
Posts: 502
Originally Posted by gamyrjay
I noticed in the asksebby community posts for Amex Platinum card retention offers that in December were mostly 50K, but for January it was mostly 30K.
Could retention just be offered based on the month and changes each month? Shall I wait for February if my AF posted in January?
I don't think it's based on the month. I got a 50K retention for Platinum in the first week of January, a few days after they announced the PayPal benefit.

The following week or two I noticed more reports of people getting only 30K retention offers for the Platinum.
brc01 is offline  
Old Jan 27, 2021, 3:14 pm
  #128  
 
Join Date: Jan 2017
Posts: 33
Personal vanilla plat 3rd year
offer was 20k MR points without spending.

Cancelled it. Already got schwab plat
​​​​​
dhlee528 is offline  
Old Jan 28, 2021, 1:06 pm
  #129  
 
Join Date: Nov 2004
Posts: 90
Delta Biz Plat
Told rep that I wanted to cancel due to $250 annual fee. After much transferring and being on hold, offered $100 immediate statement credit + $200 statement credit if I have $4,000 spend in 3 months (92 days from today)
Told this is the "highest promotion available"
Since I didn't get an offer after calling last year, I'm pretty happy with this.
Bruegelpie is offline  
Old Jan 28, 2021, 1:51 pm
  #130  
 
Join Date: Jun 2019
Location: SFO
Posts: 37
Originally Posted by pointsengineer
Green card, 1st renewal, was offered 7,500 MR over chat.
I've used the Clear credit but not LoungeBuddy. Very little spend on the card.
Tried again over chat for a higher offer but still got the same offer.

The 7,500 Membership Rewards®
will be credited to your account 8
to 12 weeks from today. If American
Express determines that you have
engaged or intend to engage in
abuse, misuse, or gaming In
connection with the loyalty offer,
including if you cancel or
downgrade your account within 12
months after acquiring it, we
reserve the right to withhold,
freeze, or revoke Membership
rewards from your Amex Green
card account and cancel any
accounts you have with us.
When does the 12 month timer start? I waited until after the fee posted before asking for the retention offer. Does this mean I won’t be able to avoid next years AF?
pointsengineer is offline  
Old Jan 28, 2021, 5:06 pm
  #131  
 
Join Date: Dec 2020
Posts: 10
Amex Personal Gold Card:
- Member since 2018
- spend $2000 per month
- chatted online
- offered 20,000 MR for no spend
- happily accepted
Hockeyace50 is offline  
Old Jan 29, 2021, 2:43 am
  #132  
 
Join Date: Oct 2015
Posts: 74
20K no spend requirements on a regular plat, 3rd year, a few K spend/year nothing big, took it
toastedcoconut is offline  
Old Jan 29, 2021, 6:46 am
  #133  
 
Join Date: Aug 2019
Posts: 74
AMEX Green
-card open for 1 year, AF just posted
-spend 0$, just used CLEAR credit
-chatted online
-7.5k MR no spend
JustSomeFlyer is offline  
Old Jan 29, 2021, 10:58 am
  #134  
 
Join Date: Nov 2004
Posts: 90
Originally Posted by pointsengineer
When does the 12 month timer start? I waited until after the fee posted before asking for the retention offer. Does this mean I won’t be able to avoid next years AF?
Great question! I'd like to know the answer to this too!
Bruegelpie is offline  
Old Jan 29, 2021, 5:31 pm
  #135  
 
Join Date: Aug 2019
Posts: 28
AMEX BBP:

$100 SC plus $200 SC after $4,000 spend requirement in 4 months. Accepted.

AMEX Platinum Business:

$300 SC with no spend requirement.
wowzera is offline  


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