Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Jan 5, 2021, 4:44 pm
#16
Join Date: Jan 2021
Posts: 13
I got the 50k MR offer with no spend on my Schwab Platinum. Only stipulation was that I keep the account open for at least 12 more months, which is fine with me. I opened the account in July 2020.
Jan 5, 2021, 6:14 pm
#17
Join Date: Oct 2017
Posts: 81
Biz Gold
First annual fee
Was offered immediate $100 credit and another $200 credit after $4k spend; rep said there were no point offers available
Also stressed if I closed or downgraded the account within 12 months, the credits would be reversed
First annual fee
Was offered immediate $100 credit and another $200 credit after $4k spend; rep said there were no point offers available
Also stressed if I closed or downgraded the account within 12 months, the credits would be reversed
Jan 6, 2021, 1:52 pm
#18
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
Does anyone recall when the language about keeping cards open for 12 months was added? I got a retention offer last March on my Platinum, and for some reason the annual fee just posted Jan 1. (Rather than Feb as I'd expected.) I don't want to keep the card for another year because my spouse has one, but I also don't want to lose all of my points / have all my accounts closed.
Jan 6, 2021, 1:57 pm
#19
Join Date: May 2016
Posts: 22
Personal Gold
Third annual fee - never asked in previous years for retention offer
Less than $5k annual spend
Amex rep offered 10k MR points with no spend requirement. Accepted the offer. Must the account open for 12 months as expected.
Third annual fee - never asked in previous years for retention offer
Less than $5k annual spend
Amex rep offered 10k MR points with no spend requirement. Accepted the offer. Must the account open for 12 months as expected.
Jan 6, 2021, 5:47 pm
#20
Join Date: Dec 2018
Posts: 28
Is there a way to check the date I received my last retention bonus?
Jan 6, 2021, 8:10 pm
#21
Join Date: Oct 2013
Posts: 15
I got a retention offer on my Schwab Plat in February 2020. My annual fee is due to be posted next week. Did I read correctly that you can't get a retention if you're gotten one within the last 13 months?
Jan 6, 2021, 8:22 pm
#22
Join Date: Aug 2018
Posts: 16
Never hurt to ask. With COVID situation, they may give you one. I got one in July 2019 and again in 2020 on my Amex gold. Good luck.
Jan 6, 2021, 9:12 pm
#23
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
You either got a statement credit, or a bunch of MR points. Go back and look at your previous statements, short of keeping notes, that's all I can suggest. If you took an MR point retention offer it's probably easier to scroll back through the Points Summary activity screen and look for a batch of points with retention in the description. I suppose you could call Amex and ask them, but if trying not to overplay your hand, I wouldn't recommend calling and asking when is the last time I got this offer so I can ask you for it again?
So...you probably had 13 months in between? There's no harm in saying, it never hurts to ask, but I have yet to see a successful data point getting around the 13 month rule even during covid. 
Jan 6, 2021, 9:15 pm
#24
Join Date: Nov 2016
Location: SEA
Programs: DL DM
Posts: 289
I am in a very similar situation (AF posts next week, took an offer a couple days after it posted last year). I was going to call in early February, just to see. Let us know what happens if you call.
Jan 6, 2021, 9:21 pm
#25
Join Date: Aug 2018
Posts: 16
You either got a statement credit, or a bunch of MR points. Go back and look at your previous statements, short of keeping notes, that's all I can suggest. If you took an MR point retention offer it's probably easier to scroll back through the Points Summary activity screen and look for a batch of points with retention in the description. I suppose you could call Amex and ask them, but if trying not to overplay your hand, I wouldn't recommend calling and asking when is the last time I got this offer so I can ask you for it again?
So...you probably had 13 months in between? There's no harm in saying, it never hurts to ask, but I have yet to see a successful data point getting around the 13 month rule even during covid.
So...you probably had 13 months in between? There's no harm in saying, it never hurts to ask, but I have yet to see a successful data point getting around the 13 month rule even during covid.
Jan 7, 2021, 4:53 am
#26
Join Date: Aug 2005
Location: St. Paul, MN
Programs: AA Plat, Delta Gold, Marriott/SPG Gold, Hilton Platinum
Posts: 13
In talking to the second department/agent (assume it was retention department), I continued to share that I was "thinking about cancelling" and kept stressing how it no longer made sense to pay such a large fee since I'm not traveling now, and that's when our conversation led to the retention offer of $500 with no spend.
Jan 7, 2021, 10:18 am
#27
Join Date: Oct 2017
Posts: 81
Biz Platinum
First annual fee
Only spend has been to meet SUB and Amex Offers
Received $200 appreciate credit last month. When speaking with chat, was offered immediate $300 credit or immediate 30k MR plus 50k MR after $40k spend. Asked if there were any offers with lower spend, was offered immediate 5k MR plus 15k MR after $15k spend. Took the 30k MR offer (no plans to meet the additional $40k spend offer).
First annual fee
Only spend has been to meet SUB and Amex Offers
Received $200 appreciate credit last month. When speaking with chat, was offered immediate $300 credit or immediate 30k MR plus 50k MR after $40k spend. Asked if there were any offers with lower spend, was offered immediate 5k MR plus 15k MR after $15k spend. Took the 30k MR offer (no plans to meet the additional $40k spend offer).
Jan 7, 2021, 5:15 pm
#28
Join Date: Jan 2019
Posts: 9
Retention Offer DP for the Amex Hilton Honors:
Was offered $50 credit or 10K Hilton points after spending $500 in 3 months.
Cheekily I asked what happens if I were to accept the offer then I close the card after getting the credit/points, to which the rep said the T&C says I have to keep the card open for 12 months if I accept the retention offer or else I risk a clawback.
I declined the offers and proceeded with closing the card (and moving the credit to another existing card) just because I only realized recently that Amex now has a 4-card limit policy for non-charge credit cards so I'm hoping that going from 4 to 3 cards will get rid of the pop-up of death for the Amex Plat 100K offer.
If it also helps with the DP, my first Amex US card was a duplicate Amex Hilton card. The card I'm closing is actually an Amex Hilton Surpass card originally and it was downgraded to the Amex Hilton a couple of months back after the second year AF posted. Was not given any retention offers to close the Surpass card strangely.
Was offered $50 credit or 10K Hilton points after spending $500 in 3 months.
Cheekily I asked what happens if I were to accept the offer then I close the card after getting the credit/points, to which the rep said the T&C says I have to keep the card open for 12 months if I accept the retention offer or else I risk a clawback.
I declined the offers and proceeded with closing the card (and moving the credit to another existing card) just because I only realized recently that Amex now has a 4-card limit policy for non-charge credit cards so I'm hoping that going from 4 to 3 cards will get rid of the pop-up of death for the Amex Plat 100K offer.
If it also helps with the DP, my first Amex US card was a duplicate Amex Hilton card. The card I'm closing is actually an Amex Hilton Surpass card originally and it was downgraded to the Amex Hilton a couple of months back after the second year AF posted. Was not given any retention offers to close the Surpass card strangely.
Jan 8, 2021, 9:27 am
#29
Join Date: Dec 2014
Location: San Diego, CA
Programs: DL Diamond, IHG Platinum, Marriott Platinum Elite
Posts: 204
Had a chat with Amex about my Delta Reserve card. I had forgotten the AF went up to $550 this year, and I have an Amex Plat that covers lounge access.
They offered 50k miles, but I already have plenty of miles and didn't feel they were valuable enough for me.
Then they offered $225 statement credit after spending $2k in 3 months. I felt like the companion pass is worth $225, with the hope that we will actually get to at least book a flight before it expires in February 2022, so I took it. The T&C mention not closing within 12 months and there was verbiage about gaming the system.
They offered 50k miles, but I already have plenty of miles and didn't feel they were valuable enough for me.
Then they offered $225 statement credit after spending $2k in 3 months. I felt like the companion pass is worth $225, with the hope that we will actually get to at least book a flight before it expires in February 2022, so I took it. The T&C mention not closing within 12 months and there was verbiage about gaming the system.
Jan 8, 2021, 2:04 pm
#30
Join Date: Feb 2012
Posts: 4,477
I'm afraid you've got the logic backwards. Excessive opening/closing of accounts is one of the stated "gaming" clauses that lead to those pop-ups. And AmEx Plat is a charge card, thus subject to the 10-15 card limit.