Oct 4, 2018, 1:05 pm
Last edit by: roberto99
Faq amex: https://www.americanexpress.com/us/campaigns/gold-card/gold-update-faqs.html
For existing and new cardholders
For new cardholders (Oct 4 2018 and after)
For existing cardholders (Oct 3 2018 or before)
For existing and new cardholders
- Changes below are effective immediately
- 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
- $120 dining credit ($10 monthly in certain restaurants)
- No change
- $100 calendar year airline reimbursement
- Other
- $250 AF (see below for existing cardholders)
- No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
- Metal card (contactless)
- Rose gold card - limited edition until Jan 9 2019
- Regular gold card
For new cardholders (Oct 4 2018 and after)
- You may be able to find targeted/referal 50k/$2k, but first AF is not waived
- Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
- You do not get 2x gas (only for existing cardholders, see below)
For existing cardholders (Oct 3 2018 or before)
- AF will change to $250 for anniversary dates after April 1 2019
- 2x gas will be removed after Oct 2019
- You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.
Nov 12, 2018, 9:50 am
#871
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,321
Just a quick data point - applied on 10/29, just got an e-mail today (11/12) that the card has shipped. Let's hope it is true.
Nov 12, 2018, 10:07 am
#872
Join Date: Jul 2008
Location: NYC
Programs: DL PM, HH Diamond, Hertz PC
Posts: 171
Just want to confirm something that i was told over the weekend via Chat.
We received our new cards a few weeks ago
My wife (AU on my new Gold) wanted to switch hers out to the Rose Gold color and the rep said that both cards have to be the same color. True?
We received our new cards a few weeks ago
My wife (AU on my new Gold) wanted to switch hers out to the Rose Gold color and the rep said that both cards have to be the same color. True?
Nov 12, 2018, 11:31 am
#874
Join Date: Feb 2014
Location: PHL, LHR
Posts: 219
As another data point, I have experienced the same thing-- every single Square transaction has,without fail, posted as 1x points, even though the categories always look correct when they post (i.e. "Merchandise & Supplies- Groceries" and "Restaurant- Restaurant").
I think I'll just start using a different card for places where I see a Square terminal for the time being.
I think I'll just start using a different card for places where I see a Square terminal for the time being.
Nov 12, 2018, 1:50 pm
#875
Join Date: Jan 2005
Posts: 10
Call and complain about it. The more people who call and complain about the Square issue the more incentive Amex (and maybe Square?) will have to resolve things. A little different, but I had an issue with Toast at a few local restaurants - called up to complain - the CSR looked into it - and now all the restaurants are posting the 4X properly. Small victory, but I put decent annual spends at these places which means thousands of MR points.
https://www.americanexpress.com/us/c...ards-info.html
Q: Are there instances when I may not earn additional rewards even though the purchase is in an eligible category?
A: In some cases, you may not receive additional rewards if you make a purchase with a third party because of the way those third parties process payments.
For example, in most cases you will not receive additional rewards on a purchase if the merchant submits the purchase using a mobile or wireless card reader (e.g. Square, Intuit Go Payment). Also, for example, in most cases you won't receive additional rewards if you make the purchase:
• using a third-party payment account or digital wallet (e.g. PayPal, Google Wallet)
• with a third-party deal site (e.g. Living Social, Groupon)
• with a third-party travel website (e.g. Expedia, Kayak)*
• through a computer hardware, software or cloud computing reseller or online marketplace
• with a wireless service reseller (e.g. BestBuy, Boost Mobile)
• at a merchant located within another establishment (e.g., a restaurant located inside a hotel where the restaurant is coded as a hotel, and not as a restaurant)
Nov 12, 2018, 4:14 pm
#876
Join Date: Mar 2014
Location: NYC
Programs: DL Platinum, AA Plat Pro, Bonvoy Lifetime Platinum, JetBlue Mosaic 3, Amtrak Select
Posts: 966
What’s hilarious about these Square issues is that TryCaviar.com codes as 4x dining, yet they are owned by Square!
Nov 13, 2018, 9:43 am
#877
Join Date: Feb 2017
Posts: 11
I think AMEX is covered in that regard, however I'd still push for more support to get the points coded right.
I think at the end of the day if another card is "able" to decipher and award bonus points for that category, Amex should be able to do the same. It shouldn't matter which POS the customer uses. Audit the MCC codes and such if it takes that. Visa/Chase is able to do it, so should Amex.
I think at the end of the day if another card is "able" to decipher and award bonus points for that category, Amex should be able to do the same. It shouldn't matter which POS the customer uses. Audit the MCC codes and such if it takes that. Visa/Chase is able to do it, so should Amex.
Nov 13, 2018, 10:16 am
#878
Join Date: Jan 2005
Posts: 10
I think AMEX is covered in that regard, however I'd still push for more support to get the points coded right.
I think at the end of the day if another card is "able" to decipher and award bonus points for that category, Amex should be able to do the same. It shouldn't matter which POS the customer uses. Audit the MCC codes and such if it takes that. Visa/Chase is able to do it, so should Amex.
I think at the end of the day if another card is "able" to decipher and award bonus points for that category, Amex should be able to do the same. It shouldn't matter which POS the customer uses. Audit the MCC codes and such if it takes that. Visa/Chase is able to do it, so should Amex.
Nov 13, 2018, 10:59 am
#879
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I would wager that AMEX is able to differentiate the categories properly through MCC but chooses not to provide bonus points for 3rd party payment systems for business reasons. The swipe fee for mobile payments is likely much lower than a direct swipe fee at a restaurant without square or toast.
Nov 13, 2018, 2:37 pm
#880
Join Date: May 2015
Posts: 674
As another data point, I have experienced the same thing-- every single Square transaction has,without fail, posted as 1x points, even though the categories always look correct when they post (i.e. "Merchandise & Supplies- Groceries" and "Restaurant- Restaurant").
I think I'll just start using a different card for places where I see a Square terminal for the time being.
I think I'll just start using a different card for places where I see a Square terminal for the time being.
They show as:
squareup.com/receipts
Category: Restaurant - Restaurant
Nov 13, 2018, 2:56 pm
#881
Join Date: Dec 2015
Location: ORD
Posts: 77
This square thing is quite annoying. So much easier with Chase that there is a such a wider definition of "dining" and travel obviously
Nov 13, 2018, 3:25 pm
#882
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,321
Just got my new card via UPS. The signup bonus is not mentioned anywhere in the materials, is that normal? I had a gold card before, but when I applied I didn't get the warning pop-up. Also, after registering it online under the dining and airline benefits if get a message "status currently unavailable", does anybody else get this?
Nov 13, 2018, 5:36 pm
#883
Original Poster
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,193
Just got my new card via UPS. The signup bonus is not mentioned anywhere in the materials, is that normal? I had a gold card before, but when I applied I didn't get the warning pop-up. Also, after registering it online under the dining and airline benefits if get a message "status currently unavailable", does anybody else get this?
The "status currently unavailable" is an unfortunate AMEX IT glitch that happens more frequently than one would prefer. Just call or use the chat function if you want to enroll when you receive that message. (Or wait it out.)
Nov 13, 2018, 6:33 pm
#884
Join Date: Jan 2005
Posts: 10
It has nothing to do with tap/swipe/insert - its related to the interchange fees charged to businesses for processing the card. Amex offers payment networks such as square and toast lower interchange fees vs traditional payment processors at restaurants.
Nov 13, 2018, 10:19 pm
#885
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Has anyone bought a gift card at a grocery store yet?
I need to make a $700 hotels.com booking and figured I could just buy a gift card(s) at Safeway.
Just curious if I‘d get the 4x MR points.
I need to make a $700 hotels.com booking and figured I could just buy a gift card(s) at Safeway.
Just curious if I‘d get the 4x MR points.