Last edit by: stimpy
FHR properties in Las Vegas are discussed HERE.
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
Per the T's and C's of FHR, you must pay with an American Express card when checking out of the hotel. However many front desk agents don't notice or care so it is possible, but not a guarantee, that you can pay with a non-Amex card.
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
Per the T's and C's of FHR, you must pay with an American Express card when checking out of the hotel. However many front desk agents don't notice or care so it is possible, but not a guarantee, that you can pay with a non-Amex card.
FHR Upgrades and Amenities [except Las Vegas] 2013 - 2016
#166
Join Date: Jul 2005
Location: GRU / SXB
Programs: FB Plat, CX Diamond, TK Elite *G, EK Gold, EY Silv, Amex Cent, R&C 5C, HH Diamond, SPG Gold, Avis PC
Posts: 1,077
The Peninsula - New York
The Peninsula - New York
Stayed there for one night on a free night Centurion perk (without restrictions). I upgraded at the time of reservation from the lowest room category to a Junior Executive Suite for $200.
I was upgraded at check-in to an Executive Suite (2 category upgrade). FHR benefits applied to this promotion. Although I didn't have time to have breakfast (early flight) and wasn't told about the specifics of the complimentary breakfast, I was offered a 4pm late check-out and given a $100 credit towards drinks & food.
All in all, it was a pleasant though short stay and can't complain about staying in an Executive Suite for $200 with $100 credit!
Stayed there for one night on a free night Centurion perk (without restrictions). I upgraded at the time of reservation from the lowest room category to a Junior Executive Suite for $200.
I was upgraded at check-in to an Executive Suite (2 category upgrade). FHR benefits applied to this promotion. Although I didn't have time to have breakfast (early flight) and wasn't told about the specifics of the complimentary breakfast, I was offered a 4pm late check-out and given a $100 credit towards drinks & food.
All in all, it was a pleasant though short stay and can't complain about staying in an Executive Suite for $200 with $100 credit!
#167
Join Date: Jul 2005
Location: GRU / SXB
Programs: FB Plat, CX Diamond, TK Elite *G, EK Gold, EY Silv, Amex Cent, R&C 5C, HH Diamond, SPG Gold, Avis PC
Posts: 1,077
SLS South Beach
SLS South Beach
I booked an SLS Suite. Asked for upgrade availability at check-in and was told: "you are staying in one of our highest category rooms" which, IMHO, did not answer my question.
I was told about the 4pm late check-out, complimentary breakfast & $100 credit towards food or drinks.
I booked an SLS Suite. Asked for upgrade availability at check-in and was told: "you are staying in one of our highest category rooms" which, IMHO, did not answer my question.
I was told about the 4pm late check-out, complimentary breakfast & $100 credit towards food or drinks.
#168
Join Date: May 2013
Posts: 378
I'm guessing you skipped introductory economics in college. you would never ever make such an argument with some knowledge.
#169
Join Date: Apr 2011
Posts: 8
Connaught Hotel, London
Pretty amazing place.
Arrived about 11 AM; room wasn't ready, but they gave my girlfriend and I a large shower / changing room in which to recover from our flight. Seemed like nap rooms were probably also on offer until the room was ready, but we wanted to get out and about.
Benefits explained clearly by the incredibly nice front desk staff.
Room was lovely; slight upgrade from what we'd booked, size-wise.
The breakfast benefit was at Esplette; it's entirely acceptable. You can order anything on the menu and pay the difference. (The Japanese breakfast is fantastic, by the way.) Note that the "end of breakfast" cut-off time is not strictly enforced, and they don't seem to mind.
The dinner benefit was also at Esplette, ordered from a special limited menu. It was pretty disappointing, and you probably want to skip it. If only we could have used the credit at the (modern) Connaught Bar -- truly the best hotel bar in the world.
Arrived about 11 AM; room wasn't ready, but they gave my girlfriend and I a large shower / changing room in which to recover from our flight. Seemed like nap rooms were probably also on offer until the room was ready, but we wanted to get out and about.
Benefits explained clearly by the incredibly nice front desk staff.
Room was lovely; slight upgrade from what we'd booked, size-wise.
The breakfast benefit was at Esplette; it's entirely acceptable. You can order anything on the menu and pay the difference. (The Japanese breakfast is fantastic, by the way.) Note that the "end of breakfast" cut-off time is not strictly enforced, and they don't seem to mind.
The dinner benefit was also at Esplette, ordered from a special limited menu. It was pretty disappointing, and you probably want to skip it. If only we could have used the credit at the (modern) Connaught Bar -- truly the best hotel bar in the world.
#170
Join Date: Feb 2005
Location: DCA
Programs: Aeroplan Canada (25k), Hyatt (Globalist), Marriott (Platinum)
Posts: 193
Ritz Carlton Toronto
One night stay at Ritz Carlton Toronto
- Pre-arranged a 2PM check-in.
- Upgrade was not available at check-in due to high occupancy
- FHR benefits card given and explained
- $100 food/beverage credit
- Continental Breakfast (Had full buffet breakfast at TOCA)
- Late check-out (Utilized)
Everything was correct on check-out. Was billed $2.40 for breakfast which I didn't mind as I signed the full buffet breakfast/tip to my room # instead of the continental option.
Nice hotel. Would certainly return.
- Pre-arranged a 2PM check-in.
- Upgrade was not available at check-in due to high occupancy
- FHR benefits card given and explained
- $100 food/beverage credit
- Continental Breakfast (Had full buffet breakfast at TOCA)
- Late check-out (Utilized)
Everything was correct on check-out. Was billed $2.40 for breakfast which I didn't mind as I signed the full buffet breakfast/tip to my room # instead of the continental option.
Nice hotel. Would certainly return.
#171
Join Date: Aug 2011
Location: DC
Posts: 134
The Phoenician
Upgraded to grand deluxe room from superior(2 categories).
$80/night breakfast "credit"....which were taken right off bill regardless of spend.
$100 food/bev credit taken right off bill.
3rd night free.
It was a great stay, awesome service, and will definitely return.
$80/night breakfast "credit"....which were taken right off bill regardless of spend.
$100 food/bev credit taken right off bill.
3rd night free.
It was a great stay, awesome service, and will definitely return.
#172
Join Date: Mar 2013
Location: SEA
Posts: 3,955
True, but that wasn't obvious (at least to me) in PWMTrav's post. The amount of money he was willing to pay was not stated. What was stated, is that the FHR breakfast benefit covered the very real $450 Amex Plat annual fee. That's where I can't see a dollar-for-dollar correspondence.
#173
Join Date: Mar 2013
Location: SEA
Posts: 3,955
For a normal good like breakfast at a hotel, do you see that segment of the demand curve closest to the Y axis? I'm in there somewhere.
#174
Join Date: Dec 2009
Location: PHX
Posts: 623
Well, there is no benefit that pays for the annual fee of the Platinum card in this case. The FHR and Virtuoso rates and benefits are very similar. Virtuoso will cost you $0, whereas the Platinum card costs $450. That's why I can't see a direct dollar-for-dollar correspondence between the breakfast benefit and the annual fee.
#175
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
I see two things here: one, the value of the breakfast, based on what you're willing to pay for it. So you'd be willing to pay asking price at the hotel. Fine. And two, this benefit paying for the annual fee of the Platinum card.
Well, there is no benefit that pays for the annual fee of the Platinum card in this case. The FHR and Virtuoso rates and benefits are very similar. Virtuoso will cost you $0, whereas the Platinum card costs $450. That's why I can't see a direct dollar-for-dollar correspondence between the breakfast benefit and the annual fee.
Well, there is no benefit that pays for the annual fee of the Platinum card in this case. The FHR and Virtuoso rates and benefits are very similar. Virtuoso will cost you $0, whereas the Platinum card costs $450. That's why I can't see a direct dollar-for-dollar correspondence between the breakfast benefit and the annual fee.
If you're talking specifically about free breakfast (which really isn't its own, standalone benefit at all, it's a sub-benefit lumped into FHR), I'd still disagree with you. I've stayed at hotels where breakfast cost upwards of 40 euros per person. That's $110CAD per day for two. The card's annual fee is paid for in less than a week.
Looking at this question from an economist's point of view is silly. What's the value to a specific card member? I, like OP, always eat breakfast at the hotel for X, Y or Z reasons, so I'm getting a certain value from it. By not having to pay that money out-of-pocket, I'm that much further ahead. It's really simple.
The card offers exceptional value to card members who use it to its full potential. Conversely, the card offers horrible value to card members who cannot / do not use it to its full potential.
#176
Join Date: May 2013
Posts: 378
How so? If I'd have paid $80 for breakfast anyway as a captive consumer, then the benefit is worth the full $80 - I'd have paid it out of pocket anyway.
For a normal good like breakfast at a hotel, do you see that segment of the demand curve closest to the Y axis? I'm in there somewhere.
For a normal good like breakfast at a hotel, do you see that segment of the demand curve closest to the Y axis? I'm in there somewhere.
#177
Join Date: Dec 2009
Location: PHX
Posts: 623
Regarding the emphasis I added above, I'd absolutely disagree with you. If by "this benefit" you're talking about the FHR program which includes, amongst other things, free breakfast, you're 100% wrong. FHR has saved me well in excess of the $699 annual Canadian Platinum fee every year I've had the card.
If you're talking specifically about free breakfast (which really isn't its own, standalone benefit at all, it's a sub-benefit lumped into FHR), I'd still disagree with you. I've stayed at hotels where breakfast cost upwards of 40 euros per person. That's $110CAD per day for two. The card's annual fee is paid for in less than a week.
If you're talking specifically about free breakfast (which really isn't its own, standalone benefit at all, it's a sub-benefit lumped into FHR), I'd still disagree with you. I've stayed at hotels where breakfast cost upwards of 40 euros per person. That's $110CAD per day for two. The card's annual fee is paid for in less than a week.
What are the main features of FHR? Breakfast for two, $50-$100 credit per stay (for dining, spa, etc), room upgrade (if available) and late checkout. Virtuoso rates give you just about the same benefits, at similar rates, at most of the same properties.
Think of it this way: there a number of hotels that include free breakfast, dining credit, etc for FREE with their flexible, refundable rate, with the caveat that in order to get that free deal you must make the reservation through either FHR or Virtuoso. No need to pay $450 (in the US) to access that hotel rate. Virtuoso will grant you access to the same rate for $0.
The Platinum card may be worth $450 for some other benefits when used properly, as you say, but certainly not in the FHR category.
#178
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
No need to get passionate about FHR or the Platinum card. FHR, in itself, is worth close to ZERO dollars simply because comparable benefits are available through Virtuoso for ZERO additional cost.
What are the main features of FHR? Breakfast for two, $50-$100 credit per stay (for dining, spa, etc), room upgrade (if available) and late checkout. Virtuoso rates give you just about the same benefits, at similar rates, at most of the same properties.
Think of it this way: there a number of hotels that include free breakfast, dining credit, etc for FREE with their flexible, refundable rate, with the caveat that in order to get that free deal you must make the reservation through either FHR or Virtuoso. No need to pay $450 (in the US) to access that hotel rate. Virtuoso will grant you access to the same rate for $0.
The Platinum card may be worth $450 for some other benefits when used properly, as you say, but certainly not in the FHR category.
What are the main features of FHR? Breakfast for two, $50-$100 credit per stay (for dining, spa, etc), room upgrade (if available) and late checkout. Virtuoso rates give you just about the same benefits, at similar rates, at most of the same properties.
Think of it this way: there a number of hotels that include free breakfast, dining credit, etc for FREE with their flexible, refundable rate, with the caveat that in order to get that free deal you must make the reservation through either FHR or Virtuoso. No need to pay $450 (in the US) to access that hotel rate. Virtuoso will grant you access to the same rate for $0.
The Platinum card may be worth $450 for some other benefits when used properly, as you say, but certainly not in the FHR category.
#179
Join Date: Mar 2010
Posts: 2,592
Upgraded to Harbor Deluxe at time of booking with CTS, and further upgraded to Harbor View Premier at check in.
Full, and I mean full, breakfast included. Value well over $100 for two at the Cafe Causette. Could have chosen buffet or in room service if we wanted.
$100 Spa credit, which is about half the cost of a 60 minute Oriental Massage
6Pm check out asked and given without fuss
2nd night free.
One of the worlds greatest hotels. Awesome rooms and fabulous service throughout.
Full, and I mean full, breakfast included. Value well over $100 for two at the Cafe Causette. Could have chosen buffet or in room service if we wanted.
$100 Spa credit, which is about half the cost of a 60 minute Oriental Massage
6Pm check out asked and given without fuss
2nd night free.
One of the worlds greatest hotels. Awesome rooms and fabulous service throughout.
What the difference between harbor view and harbor premier ?
Cafe Causette : they told me that we can only have the continental bkfst, maybe they changed the rule or maybe CTS has more privilege.
Hotel staff told me that 6 pm is always granted for Centurion
#180
Join Date: Dec 2009
Location: PHX
Posts: 623
On the contrary. I've demonstrated that the card's annual fees are unnecessary altogether in order to get FHR-type benefits are participating properties. As such, the annual fee cannot be offset by this benefit alone. That you choose to ignore this fact is of course your prerogative.