Sep 17, 2014, 10:49 am
Last edit by: VegasGambler
Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.
Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)
Sep 28, 2019, 6:05 pm
#1171
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
If inflight internet is billed by the airline it might be reimbursed, BUT if it is billed by GoGo or Panasonic or similar it will not qualify.
Oct 2, 2019, 6:45 pm
#1172
Join Date: Oct 2014
Location: SEA
Posts: 2,021
When I purchased Gogo on Alaska, it did not trigger the reimbursement. I contacted Amex and they said it isn't a qualified purchase.
Oct 5, 2019, 2:22 pm
#1173
Join Date: Sep 2019
Posts: 8
2 inflight food purchases posted within 3 days, $8.50 and $9.50.
Oct 7, 2019, 8:50 pm
#1174
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
how do i buy refundable fare on alaska website? and i cant logon to my account if i want to pay a seat fee... and seat fee is reimbursed automatically?
Oct 8, 2019, 11:16 am
#1175
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
There are two "boxes". Left one is lowest fares and if you click on right one...Refundable Fares. Coach Refundable seat with UPGRADE to Premium is additional fee.
Just noticed that you are 75K with AS, so click on the left area for your prices. There is a box for Gold 75K's to filter for those fares.
You will need to log in to your MP account to continue to upgrade seat portion of purchase.
Refundable fares are full Y for Coach and F for First Class.
Last edited by pcoll; Oct 8, 2019 at 11:24 am
Oct 8, 2019, 4:32 pm
#1176
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
When looking at fares for your choice of destinations, look at top of page, below days of the week area. To the right of FILTER RESULTS.
There are two "boxes". Left one is lowest fares and if you click on right one...Refundable Fares. Coach Refundable seat with UPGRADE to Premium is additional fee.
Just noticed that you are 75K with AS, so click on the left area for your prices. There is a box for Gold 75K's to filter for those fares.
You will need to log in to your MP account to continue to upgrade seat portion of purchase.
Refundable fares are full Y for Coach and F for First Class.
There are two "boxes". Left one is lowest fares and if you click on right one...Refundable Fares. Coach Refundable seat with UPGRADE to Premium is additional fee.
Just noticed that you are 75K with AS, so click on the left area for your prices. There is a box for Gold 75K's to filter for those fares.
You will need to log in to your MP account to continue to upgrade seat portion of purchase.
Refundable fares are full Y for Coach and F for First Class.
Does upgrade to Premium class would be a fee that get reimbursed by amex? i still have 30 USD for this year to spend.
Oct 10, 2019, 12:50 pm
#1177
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
I have Chairman Card/AMEX and it does have seat upgrades listed. Wonder if they make you call in for credit?
Perhaps others can chime in on this.
Oct 11, 2019, 4:21 pm
#1178
Join Date: May 2011
Location: CMH
Programs: w/+1: AS MVPG; IHG/Marriott Plat; Hilton/BW Diamond; Hertz Prez; SG Silver
Posts: 1,188
Airline Credit on closed card
I paid the AF on my card so I could use it for the Centurian lounge on an upcoming trip. Then I used my card to purchase AS Lounge membership and closed the card a week later. When the lounge purchase credit did not show up on my statement, I called and was told the credit might take up to 4 weeks but the card must remain open until that time. Too late I thought. After the 4 weeks passed, I called to get a check for the AF credit balance, I asked again for the credit toward the lounge purchase. To my pleasant surprise, the rep issued it, although the T&C states the card must remain open until the credit is applied. Another example of HUCA working.
Oct 14, 2019, 9:23 am
#1179
Join Date: Sep 2019
Posts: 8
Another airfare for $88.30 Oct. 8th not reimbursed
Oct 14, 2019, 1:12 pm
#1180
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Airfare purchases
10/6 $48.30 Cancelled at 2300 hours - AMEX charge posted 10/9 AS Credit posted 10/10
10/7 $48.30 Cancelled at 2100 hours - AMEX charge posted 10/9 AS Credit posted 10/10
NOT REIMBURSED YET
Perhaps after billing cycle of 10/20
10/6 $48.30 Cancelled at 2300 hours - AMEX charge posted 10/9 AS Credit posted 10/10
10/7 $48.30 Cancelled at 2100 hours - AMEX charge posted 10/9 AS Credit posted 10/10
NOT REIMBURSED YET
Perhaps after billing cycle of 10/20
Oct 14, 2019, 3:24 pm
#1181
Join Date: May 2011
Location: CMH
Programs: w/+1: AS MVPG; IHG/Marriott Plat; Hilton/BW Diamond; Hertz Prez; SG Silver
Posts: 1,188
Maybe "Airfare purchases" is a typo. What did you really buy?
Oct 18, 2019, 8:47 am
#1183
Join Date: Jun 2014
Programs: AS MVP75k, LH ft, IHG PlatAmb, BA, UA, AA
Posts: 33
I'm MVP/Gold, so I'm able to use my Alaska wallet. My last 4 purchases (which included two independent seat selection purchases), completed in the past 6 weeks, all failed to trigger a reimbursement.
I expect those seat selection purchases will be manually reimbursed to me after the 30-day waiting period, but Amex has clearly tightened their system so much that almost nothing is getting credited back. Some people/purchases seem to be slipping through, but my experiences indicate that those are exceptions.
I expect those seat selection purchases will be manually reimbursed to me after the 30-day waiting period, but Amex has clearly tightened their system so much that almost nothing is getting credited back. Some people/purchases seem to be slipping through, but my experiences indicate that those are exceptions.
I'm a 75k, so I assume I would have to buy a ticket (in main, not saver) in my name but without logging in to my account, pay for the seat upgrade in the seat selection step, complete checkout, subsequently add my mp#, then cancel more than 24hrs later with full refund to my wallet? And then I can call amex a month later and get the seat upgrade part manually credited if it doesn't credit automatically? Also, does "independent seat selection purchase" just mean you buy a ticket and during checkout add the premium seat upgrade during checkout, or do you do a completely separate transaction?
BTW, I made four different sub-$50 purchases three weeks ago and they all did not credit, thus my interest.
Oct 18, 2019, 2:36 pm
#1184
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,209
I've had many purchases between $5 and $100 over the last month. Booked via AlaskaAir.com and Priceline (both show as being from Alaska). Nothing has been reimbursed. This includes seat purchases.
Oct 19, 2019, 2:54 pm
#1185
Join Date: Mar 2018
Location: SFO
Posts: 32
10/14 - $50.85
10/14 - $50.85
10/13 - $40.30
10/12 - $70.55
10/10 - $58.55
9/14 - $83.30
None of these triggered reimbursement. Two of these were seat selection fees, which I understood to be under the incidental category. I'm curious if anyone has has tried other traditional incidentals on AS (check bags, in flight purchases, change fees) to see if they're still coding? Maybe there was an overcorrection.
10/14 - $50.85
10/13 - $40.30
10/12 - $70.55
10/10 - $58.55
9/14 - $83.30
None of these triggered reimbursement. Two of these were seat selection fees, which I understood to be under the incidental category. I'm curious if anyone has has tried other traditional incidentals on AS (check bags, in flight purchases, change fees) to see if they're still coding? Maybe there was an overcorrection.