Sep 17, 2014, 10:49 am
Last edit by: VegasGambler
Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.
Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)
Aug 5, 2019, 12:20 pm
#1096
Join Date: May 2010
Programs: Hyatt Globalist, HH Diamond, Bonvoy Gold...
Posts: 56
Aug 8, 2019, 9:27 pm
#1097
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 75k, Hilton Diamond, Bonvoy Plat, Kenya Airways Gold
Posts: 224
8/5 - bought $76 ticket
as of today, 8/8, no credit has been issued and meter has not moved. Will try to remember to update later if they reimburse.
as of today, 8/8, no credit has been issued and meter has not moved. Will try to remember to update later if they reimburse.
Aug 9, 2019, 8:36 pm
#1099
Join Date: Aug 2019
Programs: all
Posts: 17
Airline fee $250 reimbursement - Alaska Airlines
Dear all, in order to get reimbursement from American Express, does 'cancellation' of award ticket also qualify? Or it is only 'change' of award ticket?
If I cancel an award ticket online and got charged $125 cancellation fee, do I get reimbursement from American Express?
I thought 'change' and 'cancellation' is the same thing - sometimes it is easier to just cancel and rebook.
If I cancel an award ticket online and got charged $125 cancellation fee, do I get reimbursement from American Express?
I thought 'change' and 'cancellation' is the same thing - sometimes it is easier to just cancel and rebook.
Aug 13, 2019, 6:21 pm
#1100
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 75k, Hilton Diamond, Bonvoy Plat, Kenya Airways Gold
Posts: 224
Update--as of today, 8/13, meter has not moved and have not received credit. Also called in at the 23 hour mark and had them change it to a first class seat, resulting in an additional $55 charge on the card. Neither charge has been reimbursed, despite both having been posted for a while now. Have others had recent success getting <$100 airfare credited? Or any DP on using a gift card as partial payment like on Delta?
Aug 16, 2019, 11:32 pm
#1101
Join Date: Jul 2001
Location: New York
Programs: Bonvoy LifetimeTitanium, UA Plat 2MM, LHW LeadersClub, IHGPlat, HiltonDiamnd, ASMVPG100K, WyndDiamnd
Posts: 1,227
Update--as of today, 8/13, meter has not moved and have not received credit. Also called in at the 23 hour mark and had them change it to a first class seat, resulting in an additional $55 charge on the card. Neither charge has been reimbursed, despite both having been posted for a while now. Have others had recent success getting <$100 airfare credited? Or any DP on using a gift card as partial payment like on Delta?
Aug 17, 2019, 9:36 am
#1102
Join Date: Sep 2018
Posts: 3
Same here, got my <$100 ticket purchase on 7/31 reimbursed, but still waiting on my purchase on 8/6
Aug 17, 2019, 10:12 am
#1103
Join Date: Jul 2008
Location: USA
Programs: SPG HH AA PLT AS MVPG
Posts: 142
Same problem ... After success with several family member cards multiple times in past two months, the most recent charge on 8/6 has not been reimbursed.
Aug 17, 2019, 10:12 pm
#1104
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,268
Ugh, this is starting to look bad. We might be going to miss out on some fee credits I was expecting to get early next year before doing a downgrade or two. OTOH, just booked two nights at Grand Wailea with the two weekend certs my wife got for upgrading her Hilton Surpass/Ascend to Aspire (one at time of upgrade and another when she renewed a few months later), and we got two years of fee credits already for the maybe $550 in fees paid (pro-rated from time of upgrade plus one full year), and there was the 150k points, so all in all I won’t feel too badly done by if they’re cracking down. But it will thin the Amex herd for us going forward.
Aug 17, 2019, 11:33 pm
#1105
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,535
anybody tried flights below 50 recently?
Aug 18, 2019, 5:50 pm
#1106
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Anyone know if we can call to cancel and force the funds into wallet (within 24 hours)? Online cancellation forces refund to credit card.
Update: No
Update: No
Last edited by frudd38; Aug 25, 2019 at 4:52 pm
Aug 27, 2019, 7:33 am
#1107
Join Date: Jul 2008
Location: USA
Programs: SPG HH AA PLT AS MVPG
Posts: 142
Another $53 ticket purchase made last week. No credit issued. Something has definitely changed.
Aug 27, 2019, 12:56 pm
#1108
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 75k, Hilton Diamond, Bonvoy Plat, Kenya Airways Gold
Posts: 224
I guess now we hope that the rumors are true. If they aren't, I'm not sure how I'll really use the credit going forward unless I buy $200 worth of food on alaska every year lol
Aug 27, 2019, 10:59 pm
#1109
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,855
Like many (most) AS travelers I have an AS credit card that gets me 20% off inflight purchases. So using the $200 Amex credit would mean I am paying 20% more than necessary. :/. (besides, I also don’t travel enough on AS to use up $200)
Aug 28, 2019, 7:40 am
#1110
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 75k, Hilton Diamond, Bonvoy Plat, Kenya Airways Gold
Posts: 224
Lol same here—it’s a dilemma to save 20% or use my amex credit. Cause I’m not using it on baggage anyways. In regards to the rumors, there are some rumors that Amex might be changing the airline credit to be something closer to the CSR credit. I believe they mentioned improving the platinum’s value in an investor presentation or something like that.