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$200 airline fee reimbursement reports: AA only [2011-2016]

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Old Dec 31, 2013, 7:52 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE.

Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!


When you purchase your Gift Cards, you may wish to do it through one of these links; a portion of the purchase price will be donated to the applicable charity:

http://hub.aa.com/en/ju/komen-gift-card

Or alternatively put in the code KOMEN when you check out

to donate $5/$50 GC to Susan G. Komen for the Cure;

http://hub.aa.com/en/ju/uso-gift-card to donate to the USO;

or to donate to UNCF:
http://hub.aa.com/en/ju/american-air...uncf-gift-card

NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.

American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.

On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.

The gift cards can only be used to purchase tickets, nothing else.

Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.

General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

http://www.aa.com/i18n/productsGifts/giftCard.jsp

Regarding New Jersey Residents Current and Former:

AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.

You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.

See post 1115 for first details of this.



Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE. REPORTS OF AMEX NOT ALLOWING CREDIT IF NOT SELECTED PRIOR.

Purchase cards HERE
.

The American Express terms and conditions explicitly exclude gift cards from the $200 fee reimbursement benefit:
Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees.
However, there are numerous reports of successful reimbursements of gift card purchases of $100 face value or less. There are numerous reports of unsuccessful reimbursements of gift cards purchases of more than $100.


Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!

To review AA reimbursement reports from 2011-2014, click HERE.

NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.

American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.

On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.

The gift cards can only be used to purchase tickets, nothing else.

Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.

General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

http://www.aa.com/i18n/productsGifts/giftCard.jsp

Regarding New Jersey Residents Current and Former:

AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.

You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.

See what is currently post 519 for first details of this.

Post 1126 proves to be current, regarding NJ residents. YMMV, until there are more DP's.

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$200 airline fee reimbursement reports: AA only [2011-2016]

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Old Dec 13, 2013, 8:50 am
  #1006  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by agoki23
... How do I make the charge appear as MISC?
Welcome to FlyerTalk. There is nothing you can "do", just wait for the transaction to process and see if it is reimbursed.
mia is offline  
Old Dec 13, 2013, 8:47 pm
  #1007  
 
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Originally Posted by maverick17
i keep striking out on this using different emails, various amounts, and so forth. i'm not sure why AA keeps cancelling any attempt to buy gift cards so if anyone has tips to get past this, or any other good ideas on use of the $200, i would welcome a PM as i'm running out of ideas.
Update: I finally called in on this. I did not mention the problem at all or the reimbursement benefit. I just told AMex that I wasn't flying AA anymore and wanted to change my airline. I was told that because I had not used any of the $200, they would be happy to change it for me. I chose UA, and the change happened immediately. I waited a week or so, and had no trouble with UA even though I had 4 or 5 times been declined with AA. My card is up for first renewal in mid-January, and so this all happened after around 10 months of being listed as an AA benefit.

Last edited by maverick17; Dec 13, 2013 at 8:57 pm
maverick17 is offline  
Old Dec 14, 2013, 4:33 am
  #1008  
 
Join Date: Feb 2012
Location: Boston, MA
Programs: Hilton Gold, SPG Gold, Hyatt Platinum,
Posts: 123
I bought $200 on 12/8 still nothing yet, starting to regret not going for a smaller amount, will keep you updated
Mehadi66 is offline  
Old Dec 14, 2013, 10:31 pm
  #1009  
 
Join Date: Aug 2013
Location: DXB
Programs: EK, AA, DL, UA, SPG, HGP, Amex
Posts: 1,208
Bought two AA gift cards ($100 and $75) in one transaction totaling $175 on 12/4.

Credited on 12/12.
extramileage is offline  
Old Dec 16, 2013, 4:36 pm
  #1010  
 
Join Date: Apr 2008
Programs: AA EXPLT, Marriott Titanium (LT PLT), HHonors Gold, AMEX PLT, UA Silver, National EXC
Posts: 1,059
I'm going to sign up for the AAdvantage Platinum Status Challenge - it has a $200 fee to sign up.

Has anyone successfully used the AMEX Plat $200 Airline Fee Credit to cover the "fee" for this status challenge?

If so, I'd change my preference from WN to AA.
fotoflyer88 is offline  
Old Dec 16, 2013, 6:32 pm
  #1011  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Originally Posted by fotoflyer88
I'm going to sign up for the AAdvantage Platinum Status Challenge - it has a $200 fee to sign up.

Has anyone successfully used the AMEX Plat $200 Airline Fee Credit to cover the "fee" for this status challenge?

If so, I'd change my preference from WN to AA.
I know it doesn't help much, but a US trial challenge was reimbursed on one of my cards.

Is there a public challenge link, or were you solicited? I'd love to do an AA PLT challenge.
PWMTrav is offline  
Old Dec 16, 2013, 7:18 pm
  #1012  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by PWMTrav
Is there a public challenge link,
Start here:

http://www.flyertalk.com/forum/ameri...-platinum.html
mia is offline  
Old Dec 16, 2013, 8:49 pm
  #1013  
 
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
I purchased 2 $100 electronic gift certs simultaneously (don't ask) on 12/11 and it was reimbursed 12/15. Almost makes me want to keep the card after my 2014 reimbursement...too bad they are throwing me out the Admirals Club after March 22.
xlax is offline  
Old Dec 16, 2013, 10:15 pm
  #1014  
 
Join Date: Apr 2008
Programs: AA EXPLT, Marriott Titanium (LT PLT), HHonors Gold, AMEX PLT, UA Silver, National EXC
Posts: 1,059
Originally Posted by PWMTrav
I know it doesn't help much, but a US trial challenge was reimbursed on one of my cards.

Is there a public challenge link, or were you solicited? I'd love to do an AA PLT challenge.
I just called, asked, and it was pretty straightforward - didn't need to beg, plead or have any offer - just to follow the EQP requirements and the $200 fee to do the AAdvantage Plat challenge.
fotoflyer88 is offline  
Old Dec 17, 2013, 6:45 am
  #1015  
 
Join Date: Sep 2005
Location: New York, NY
Programs: SPG Plat, Marriott Gold, AA EXP, Hertz Prez Circle
Posts: 260
Originally Posted by maverick17
Update: I finally called in on this. I did not mention the problem at all or the reimbursement benefit. I just told AMex that I wasn't flying AA anymore and wanted to change my airline. I was told that because I had not used any of the $200, they would be happy to change it for me. I chose UA, and the change happened immediately. I waited a week or so, and had no trouble with UA even though I had 4 or 5 times been declined with AA. My card is up for first renewal in mid-January, and so this all happened after around 10 months of being listed as an AA benefit.
Is your phone number with a Jersey area code by chance?

I know the New Jersey address issue was discussed in Post #245, but just wanted to add a point about the barrier being not only the billing address, but also the area code on your phone number. I have a New York billing address, but the phone I have linked is my cell phone, which is an old NJ area code. I kept getting denied and was getting furious because my billing address is not a Jersey one. After many calls, switched the phone number to my office (non-Jersey) one and it went through.

Given the portability of cell phones and the fact that many people only have a cell phone nowadays, I think this is an absurdly stupid requirement on American's part, but alas. . .
sziv50 is offline  
Old Dec 17, 2013, 8:27 am
  #1016  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Originally Posted by mia
Originally Posted by fotoflyer88
I just called, asked, and it was pretty straightforward - didn't need to beg, plead or have any offer - just to follow the EQP requirements and the $200 fee to do the AAdvantage Plat challenge.
Sorry, brain fart for me. I assumed it was an EQM challenge, not EQP, based on absolutely nothing except my own imagination! I swear I knew you could call in for a paid EQP challenge - sorry to clog up this thread.
PWMTrav is offline  
Old Dec 17, 2013, 8:36 pm
  #1017  
 
Join Date: Apr 2011
Location: STL
Programs: AA Platinum (LT Gold 1MM+) Hilton Diamond, Avis Preferred Plus, AMEX Platinum
Posts: 28
Can the purchase of $200.00 in AA gift cards (most likely 2 $50.00 or 4 $25.00 cards) for reimbursement from AMEX be ordered directly from AA on-line or does the purchase of the gift cards need to made at a retailer, Costco, etc.

Thanks for the help!
retdetgf is offline  
Old Dec 18, 2013, 12:28 am
  #1018  
 
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Originally Posted by retdetgf
Can the purchase of $200.00 in AA gift cards (most likely 2 $50.00 or 4 $25.00 cards) for reimbursement from AMEX be ordered directly from AA on-line or does the purchase of the gift cards need to made at a retailer, Costco, etc.

Thanks for the help!
It can be done online on AA.com. Actually, if you do it with Costco, it will most likely not be reimbursed because the credit card statement will show it as being a purchase from Costco, not an airline incidental.
FlyMeToTheLooneyBin is offline  
Old Dec 18, 2013, 7:47 am
  #1019  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by FlyMeToTheLooneyBin
... if you do it with Costco, it will most likely not be reimbursed...
Correct. The purchase must be made directly from American Airlines. Purchase made at any retail store will not be reimbursed.
mia is offline  
Old Dec 18, 2013, 4:58 pm
  #1020  
 
Join Date: Apr 2011
Location: STL
Programs: AA Platinum (LT Gold 1MM+) Hilton Diamond, Avis Preferred Plus, AMEX Platinum
Posts: 28
Originally Posted by mia
Correct. The purchase must be made directly from American Airlines. Purchase made at any retail store will not be reimbursed.
Thanks to both of you for your help with this!
retdetgf is offline  


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