Last edit by: JY1024
The current version of this thread can be found here:
FAQ: What's a Systemwide Upgrade / SWU / eVIP / VIP? (Master thread)
FAQ: What's a Systemwide Upgrade / SWU / eVIP / VIP? (Master thread)
ARCHIVE: SWU / VIP / eVIP Systemwide Upgrade questions
#1486
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
I can check-in 24 hours in advance of the domestic (SEA-ORD) flight and 24 hours before the international (ORD-PVG). Would the upgrade list start at the domestic time or the international - meaning can they put you on the airport list more than 24 hours from the international departure? A number of years ago there was a way they could manipulate the computer date and check-in someone that was more than 24 hours from departure time. Essentially, I would be checking in 46 hours before the international segment.
#1487
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Order of upgrade clearance..
Hi there,
I was looking for the order of upgrade clearance in this forum but did not
find it. Can someone point me to it ?
I am on a BOS-ORD-NRT flight and I am using a SWU to upgrade from
economy to business. ORD-NRT cleared couple days back but not
BOS-ORD. There are still couple of seats available in First.
My question is if I will get a preference since I am using a SWU ?
I am EXP if that makes a difference. Do I need to do anything ? Does
it matter when I do OLCI ?
F.A.
I was looking for the order of upgrade clearance in this forum but did not
find it. Can someone point me to it ?
I am on a BOS-ORD-NRT flight and I am using a SWU to upgrade from
economy to business. ORD-NRT cleared couple days back but not
BOS-ORD. There are still couple of seats available in First.
My question is if I will get a preference since I am using a SWU ?
I am EXP if that makes a difference. Do I need to do anything ? Does
it matter when I do OLCI ?
F.A.
#1488
Join Date: Nov 2006
Location: IAD/DCA
Programs: AA PP, Hilton/MR Gold
Posts: 743
Okay, so I understand from upthread that SWU priority is by AA status, then connecting status, then time requested, then fare. (So as an EXP flying DCA-JFK-LHR, I'll clear ahead of anyone traveling just JFK-Lhr directly and any connecting EXPs who requested after me, right?)
My main question is if the priority for connecting pax includes one world flights? On the return I am traveling Zrh-Lhr-JFK with the first segment on BA. It's all on the same PNR, but is an actual BA flight number. Any benefit to calling and asking to make sure it shows up as me connecting?
Thanks!
My main question is if the priority for connecting pax includes one world flights? On the return I am traveling Zrh-Lhr-JFK with the first segment on BA. It's all on the same PNR, but is an actual BA flight number. Any benefit to calling and asking to make sure it shows up as me connecting?
Thanks!
#1489
Join Date: Nov 2006
Location: IAD/DCA
Programs: AA PP, Hilton/MR Gold
Posts: 743
Okay, so I understand from upthread that SWU priority is by AA status, then connecting status, then time requested, then fare. (So as an EXP flying DCA-JFK-LHR, I'll clear ahead of anyone traveling just JFK-Lhr directly and any connecting EXPs who requested after me, right?)
My main question is if the priority for connecting pax includes one world flights? On the return I am traveling Zrh-Lhr-JFK with the first segment on BA. It's all on the same PNR, but is an actual BA flight number. Any benefit to calling and asking to make sure it shows up as me connecting?
Thanks!
My main question is if the priority for connecting pax includes one world flights? On the return I am traveling Zrh-Lhr-JFK with the first segment on BA. It's all on the same PNR, but is an actual BA flight number. Any benefit to calling and asking to make sure it shows up as me connecting?
Thanks!
#1490
Join Date: Feb 2002
Posts: 3,904
Any luck booking for travel after 2/28/13?
Are they allowing people to book flights by 2/28/13 for travel after that day even if the eVIP is due to expire on that day?
I've never had an issue in previous years.
I've never had an issue in previous years.
#1491
Join Date: Apr 2011
Location: DFW
Programs: AA Exec Plat, 3MM; Marriott Gold; Hilton Diamond, IHG Platinum Elite
Posts: 39
I have a reservation on hold for an unusual routing (it saves ~$1,000).
AA 1157 DFW-SEA
AA 1152 SEA-ORD
AA 187 ORD-PEK
Will I be able to use one SWU for all three segments? Or will AA consider that I am backtracking (not flying in one direction)?
AA 1157 DFW-SEA
AA 1152 SEA-ORD
AA 187 ORD-PEK
Will I be able to use one SWU for all three segments? Or will AA consider that I am backtracking (not flying in one direction)?
#1492
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
There is no rule against "backtracking" nor a rule that requires that the three segments be "in one direction." As long as your trip is booked on one ticket, it is a one-way trip and requires just one SWU.
#1493
Join Date: May 2008
Programs: AA PLT 2MM
Posts: 2,026
Strange display of my reservation where SWU applied.
In one direction of my itinerary I have 3 segments and had an SWU applied.
The first and last segment cleared instantly and no wait list required (for my return all segments cleared instantly -- yeah!!)
After using the SWU I checked my reservation, and as expected all segments where either in A or C (depending on aircraft/route) and the wait listed segment was still in Q.
For the past day, when I log in now, it seems that there is an 'extra segment' tacked on to the end of my trip. It's an 'A' class for the date/time and flight number of that wait listed middle segment on the outgoing. However, my 'Q' class segment of that same flight is also still being displayed.
When I go to click the seat assignment for the 'tacked on A segment', it just brings up my seat assignment in Q. I can't actually choose a seat in 'A'.
More confusing, when I say this is a 'tacked on segment', it literally appears on the end of my itinerary, after my return flight has completed. In other words, I have a total of 7 segments displayed (where in reality I should only have 6), the first 3 segments on Dec 4th, the next 3 on Dec 10th, and the final segment (this tacked on A segment) at the bottom of the page says Dec 4th again.
I've never really used SWU's before, but, is this some form of displaying that I'm still wait listed? Or is it displaying that my upgrade cleared, but, they can't give me a seat assignment yet for some reason? Or is this some glitch that I should call AA about?
Any info appreciated.
The first and last segment cleared instantly and no wait list required (for my return all segments cleared instantly -- yeah!!)
After using the SWU I checked my reservation, and as expected all segments where either in A or C (depending on aircraft/route) and the wait listed segment was still in Q.
For the past day, when I log in now, it seems that there is an 'extra segment' tacked on to the end of my trip. It's an 'A' class for the date/time and flight number of that wait listed middle segment on the outgoing. However, my 'Q' class segment of that same flight is also still being displayed.
When I go to click the seat assignment for the 'tacked on A segment', it just brings up my seat assignment in Q. I can't actually choose a seat in 'A'.
More confusing, when I say this is a 'tacked on segment', it literally appears on the end of my itinerary, after my return flight has completed. In other words, I have a total of 7 segments displayed (where in reality I should only have 6), the first 3 segments on Dec 4th, the next 3 on Dec 10th, and the final segment (this tacked on A segment) at the bottom of the page says Dec 4th again.
I've never really used SWU's before, but, is this some form of displaying that I'm still wait listed? Or is it displaying that my upgrade cleared, but, they can't give me a seat assignment yet for some reason? Or is this some glitch that I should call AA about?
Any info appreciated.
#1494
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
Call web services (800-222-2377). The extra segment does happen periodically, but it is something that you should get fixed. Also, showing one version with 'A' may mean that the upgrade is cleared and something is messing with the seat selection for that cabin.
Cheers.
Cheers.
#1495
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
In one direction of my itinerary I have 3 segments and had an SWU applied.
The first and last segment cleared instantly and no wait list required (for my return all segments cleared instantly -- yeah!!)
After using the SWU I checked my reservation, and as expected all segments where either in A or C (depending on aircraft/route) and the wait listed segment was still in Q.
For the past day, when I log in now, it seems that there is an 'extra segment' tacked on to the end of my trip. It's an 'A' class for the date/time and flight number of that wait listed middle segment on the outgoing. However, my 'Q' class segment of that same flight is also still being displayed.
When I go to click the seat assignment for the 'tacked on A segment', it just brings up my seat assignment in Q. I can't actually choose a seat in 'A'.
More confusing, when I say this is a 'tacked on segment', it literally appears on the end of my itinerary, after my return flight has completed. In other words, I have a total of 7 segments displayed (where in reality I should only have 6), the first 3 segments on Dec 4th, the next 3 on Dec 10th, and the final segment (this tacked on A segment) at the bottom of the page says Dec 4th again.
I've never really used SWU's before, but, is this some form of displaying that I'm still wait listed? Or is it displaying that my upgrade cleared, but, they can't give me a seat assignment yet for some reason? Or is this some glitch that I should call AA about?
Any info appreciated.
The first and last segment cleared instantly and no wait list required (for my return all segments cleared instantly -- yeah!!)
After using the SWU I checked my reservation, and as expected all segments where either in A or C (depending on aircraft/route) and the wait listed segment was still in Q.
For the past day, when I log in now, it seems that there is an 'extra segment' tacked on to the end of my trip. It's an 'A' class for the date/time and flight number of that wait listed middle segment on the outgoing. However, my 'Q' class segment of that same flight is also still being displayed.
When I go to click the seat assignment for the 'tacked on A segment', it just brings up my seat assignment in Q. I can't actually choose a seat in 'A'.
More confusing, when I say this is a 'tacked on segment', it literally appears on the end of my itinerary, after my return flight has completed. In other words, I have a total of 7 segments displayed (where in reality I should only have 6), the first 3 segments on Dec 4th, the next 3 on Dec 10th, and the final segment (this tacked on A segment) at the bottom of the page says Dec 4th again.
I've never really used SWU's before, but, is this some form of displaying that I'm still wait listed? Or is it displaying that my upgrade cleared, but, they can't give me a seat assignment yet for some reason? Or is this some glitch that I should call AA about?
Any info appreciated.
All it means is that you are waitlisted for that segment.
New feature on aa.com.
#1496
Join Date: May 2008
Programs: AA PLT 2MM
Posts: 2,026
I took your advice and called web services. The lady there saw what I was talking about immediately and said she was going to pass me through to reservations to get it fixed. Once passed there, the lady said (paraphrasing) that I have to wait a couple of days and then that 'Q' segment will disappear and only the 'A' will remain. At that point I can choose my seats. I hope this was correct information. I only say that because she seemed pre-occupied during our call, so, I hope she fully understood what I was trying to explain.
Well, there's still 5 days until departure anyway, which is some time to fix things if there happens to still be an issue to resolve.
#1497
Join Date: May 2008
Programs: AA PLT 2MM
Posts: 2,026
Unfortunately for me, I guess I really still haven't cleared yet. Looking at AA.com it appears there still 5 seats left at the front, hopefully I'll get one of them.
It is a funny way to display a waitlist though. Once explained it makes sense, but, it's not all that intuitive.
#1498
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,646
HOWEVER, I am glad to report that I just re-qualified on Monday November 26th.
The 8 SWUs were deposited and ready to use as of yesterday, Wednesday 28th!
That was fast!!!
#1499
Join Date: Jul 2009
Location: AUS / DXB
Programs: BA Silver | AA LT Gold | EY Silver | Marriott LT Titanium
Posts: 1,838
Any other folks have experiences with expiring SWUs?
#1500
Join Date: Feb 2006
Location: SEA
Programs: AA EXP
Posts: 307
I've not succeeded (despite trying a couple of times) at getting SWUs applied for post-28 February travel this year, even when C is wide open. Dunno if my rating has done down or if it's just the way things are this year.