sukn

Well, the goal is to add nearly a 1000 new agents, which is a much larger number than what the Tuscon office represented. The CK desk would expand by 100 agents to bring that total to about 250.

So AA either wants to reduce hold times or has significant expansion plans on the horizon, not to mention the possibility of expanding the CK ranks.

randapex

So, my question is, being platinum with just over 7 million lifetime miles, why did I get 4 swu's for the first time this year? Why didn't I get more if there's supposed to be one for every million crossed? And finally, is this a one time thing for me unless I cross 8 million?

sukn

You did get them each time you crossed a million mile marker starting with the 2 million mark. You just didn't know you had them. Sadly, I know of more than one elite who was ignorant on the subject until it was too late.

JAFU007

Its is only in the last couple of years we could see the number of SWUs online; otherwise you had to keep track of them yourselves or call to check how many you had. That being said, some elites never new they had any, especially the million mile thresholds.

hillrider

AA has always notified everyone with nice congratulatory letters (now emails) at each MM threshold passing telling you about the SWUs and even containing a pretty exhaustive fine print about them. There's no need for FT.

People who don't pay attention to their mail pay for it.

randapex

Well, that is dissapointing to find out now. Wow...Thanks for the explantions. I read that stuff pretty closely, I'm not saying I didn't receive those letters as I do recall the congratulations as I passed, but I'm really surprised I didn't notice the swu as at 7 million miles, that's quite a few times to miss them. One or two times maybe but 7? Guess my Grandpa was right...

pineapplejet

transfer? I didn't know this can be done. Or it's just "using it on someone's reservation"

brp

Assuming that you have a US address, you wouldn't get them at 1MM, so you really only missed it 5 times since you seem to have caught the 7MM offering

Cheers.

tkelvin69

I waded through the 96 pages of the closed thread and think I understand it but would like some feedback.

Scenario: SEA-ORD-PVG in 1 week. Possibly 2 C and 2 F seats open so doubtful it'll clear until day of departure. I'm currently waitlisted to upgrade Y > C with a SWU. SEA departure day before and will check-in at airport ~ 22 hours before the ORD-PVG flight.

Questions:

1. SWU upgrade priority by thru passenger and then time of check-in?

2. If I check-in 24 hours prior to the ORD-PVG departure I should be 1st on the upgrade list? And I have to ask to be placed on the list?

3. I've never been able to do OLCI with a destination that requires a visa. Is this still true?

Thanks

randapex

Yep,

hillrider

Yes.
Yes, amongst those passengers originating at the same airport as you, and yes, at the airport.
Sorry, don't know.

tkelvin69

Thanks. Your perspective is always appreciated. OLCI would only be 2 hours earlier so I'll plan on getting at the airport sooner. Too bad the SEA AC is long departed but I do have some free UA club passes. :-)

Although, here's an interesting thought. I can check-in 24 hours in advance of the domestic (SEA-ORD) flight and 24 hours before the international (ORD-PVG). Would the upgrade list start at the domestic time or the international - meaning can they put you on the airport list more than 24 hours from the international departure? A number of years ago there was a way they could manipulate the computer date and check-in someone that was more than 24 hours from departure time. Essentially, I would be checking in 46 hours before the international segment.

gozetta

How soon, after making EXP, do the SWUs show up in the account? I have a 1 week trip coming up and will make it on the first leg. For the return, do I have a shot to use one of them? Thanks.

sukn

It can take up to a week. I believe the database is usually updated on Mondays.

You could always call the EXP desk and ask if you can go negative on the balance -- since they can see your AAdvantage account and verify that you have already qualified and are simply waiting for the eVIPs to be deposited.

tkelvin69

Update: I did get to SEA early to be added to the airport list about 24 hours in advance of the ORD-PVG and good thing I did as there was only 1 seat left and I was number 1 on the upgrade list. Every seat was occupied and it looked pretty miserable in coach.

OLCI didn't work which I suspect was the visa issue.

Thanks FT! ^