Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
<content moved to top of wiki>
...
So there you have it.
...
<content moved to top of wiki>
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Aug 24, 2015, 11:02 am
#1456
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
AA #218 738 - Open bar PBD...thanked the FA for doing her job and tweeted AA to let them know.
AA #2406 752 - Water and an attitude. Asked for a drink and was turned down despite plenty of time and a delay.
AA #2332 788 - Open bar PDB...fantastic crew!
AA #2406 752 - Water and an attitude. Asked for a drink and was turned down despite plenty of time and a delay.
AA #2332 788 - Open bar PDB...fantastic crew!
Aug 24, 2015, 11:26 am
#1457
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
RIDICULOUS! Not being offered a PDB is bad enough, on a 757 or any other aircraft which loads via L2 it's almost as though the crew is being spiteful.
Aug 24, 2015, 12:21 pm
#1458
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
AA A321T LAX-JFK in J: OJ, Water, Champagne
Aug 24, 2015, 12:23 pm
#1459
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Please Tweet or write AA about the 757 experience.
Aug 24, 2015, 2:30 pm
#1460
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
Aug 24, 2015, 2:35 pm
#1461
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Interesting.....I tweeted them this weekend about no PDB and they couldn't have cared less and just said Sorry.
Aug 24, 2015, 2:42 pm
#1462
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The Twitter team does seem to be the current golden child within AA so use them.
Aug 24, 2015, 3:26 pm
#1463
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Aug 24, 2015, 3:58 pm
#1464
Join Date: Dec 2000
Location: Chicago, IL
Programs: AA EXP (LT Plat 2MM), Marriott Plat, IHG Plat, HHonors Diamond, Hyatt Plat, SPG Plat75, UA1K
Posts: 1,248
#1239 SEA-ORD. Full open bar PDB's offered.
Aug 28, 2015, 6:54 pm
#1465
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
So I must be on another planet because I'm 4 out of 5 on pmAA for the week!
8/28 LGA-MIA AA#2266 open bar PDB -opted for coffee as it was 6am, but a choice is much appreciated. Great service by a wonderful FA who I tweeted about.
8/28 MIA-DTW AA#1600 open bar PDB with a smile.
8/28 LGA-MIA AA#2266 open bar PDB -opted for coffee as it was 6am, but a choice is much appreciated. Great service by a wonderful FA who I tweeted about.
8/28 MIA-DTW AA#1600 open bar PDB with a smile.
Aug 28, 2015, 7:15 pm
#1466
Join Date: Feb 2015
Location: YYZ/SFO
Programs: AS MVPG, HH Diamond, Bonvoy Plat
Posts: 271
DEN-LAX: open bar PDB by a great crew (Compass).....despite boarding over half an hour late....weight restrictions due to the heat etc....mainline AA should be ashamed of their job performance....what really strikes me is that the regional airline employees probably make a fraction of what AA mainline FAs get but AA mainline can't be bothered to do their job and tell us: "once were in the air"
Aug 29, 2015, 3:13 pm
#1467
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,421
DFW-ORD, #2311, no PDB. But solid crew working F. Quick, thorough service.
Aug 29, 2015, 3:40 pm
#1468
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
I'm going to disagree... AFAIC there is no such thing as a "solid crew" that does not do a PDB unless there are extenuating circumstances such as late arrival/quick turn or aircraft not being catered. It amazes me that US and DL crews can pretty much universally get a PDB out, including many times on quick turn flights but AA crews can't. And when AA crews can't do a full PDB on an on-time 757 w/ 2L boarding they should all be terminated. Just one person's opinion but it's mine. Edit to add: not saying OP's aircraft was a 757, just a general comment.
Aug 29, 2015, 4:13 pm
#1469
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,239
Water or oj currently on 1295 from DFW to ORD (767). UA can do full pdb on their 767s.
Aug 29, 2015, 4:28 pm
#1470
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809