Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Aug 24, 2014, 12:53 am
#706
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AA 2371n STL-DFW, no PDBs because the FA says AA doesn't specifically have a liquor license in STL and KC, and one other city...so, the Admirals club may have a liquor license, and all the bars and restaurants in the airport seem to have a liquor license, but somehow AA has managed to not be able to procure one???
Aug 24, 2014, 8:04 am
#707
Join Date: Jan 2001
Location: Boston, MA
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Aug 24, 2014, 10:04 am
#708
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AA 2371n STL-DFW, (clip) FA says AA doesn't specifically have a liquor license in STL and KC, and one other city...so, the Admirals club may have a liquor license, and all the bars and restaurants in the airport seem to have a liquor license, but somehow AA has managed to not be able to procure one???
Connecticut, Kansas, Missouri, Oklahoma, Wyoming:
Liquor may not be sold or served in the following stations while on the ground, though liquor may be served in flight to and from these stations:
Hartford
Jackson Hole
Kansas City
Oklahoma City
Tulsa
Wichita
St. Louis.
Liquor may not be sold or served in the following stations while on the ground, though liquor may be served in flight to and from these stations:
Hartford
Jackson Hole
Kansas City
Oklahoma City
Tulsa
Wichita
St. Louis.
Aug 24, 2014, 12:51 pm
#709
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
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AA 2371n STL-DFW, no PDBs because the FA says AA doesn't specifically have a liquor license in STL and KC, and one other city...so, the Admirals club may have a liquor license, and all the bars and restaurants in the airport seem to have a liquor license, but somehow AA has managed to not be able to procure one???
Aug 24, 2014, 3:55 pm
#710
Join Date: Feb 2010
Location: ORD
Programs: UA 1K, QR Silver, DL Silver
Posts: 4,248
Last week I flew from MSP-DFW-SDF and got a choice of whatever I would like on both segments.
Aug 24, 2014, 10:22 pm
#711
Suspended
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Location: NYC
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Posts: 7,344
JFK-SEA: water or OJ or something else. Lazy way to get out of offering a full PDB....why not just ask people what they would like?
Aug 25, 2014, 4:36 am
#712
Join Date: Jan 2009
Location: TUL
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I've seen this before. Since the choice was "water or OJ or something else," why do you say this is not a full PDB? That "something else" covers it. In all likelihood this was a morning flight and historically a majority of the passengers will ask for water or OJ so it was actually excellent service because the FA was able to deliver certain passengers' choices immediately. In such a situation, I've previously asked for a Bloody Mary and had no problem in receiving one.
Oct 3, 2014, 4:47 pm
#713
Join Date: Apr 2011
Location: Treasure Coast, FL
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Posts: 4,579
What is AA's PDB policy
In about 16 segments the past 18 months in F never been offered one.
Not even water.
Today delayed after boarding for entree catering (the rest is there including water and all beverages) and still nada the past :35 (in DFW by the way today).
Not mad just curious.
Not even water.
Today delayed after boarding for entree catering (the rest is there including water and all beverages) and still nada the past :35 (in DFW by the way today).
Not mad just curious.
Oct 3, 2014, 4:55 pm
#714
Join Date: Jan 2013
Location: DFW
Programs: AA EXP, National, Hilton
Posts: 79
I've never gotten one but I don't upgraded that often out of DFW. Last year on United, leaving EWR on the last flight of the evening, we could get in at least 2
Oct 3, 2014, 4:59 pm
#715
Join Date: Jan 2012
Location: ORD
Posts: 986
I'd say I get one about one in four F flights. About half the time it's Water/OJ, and about the other half it's any beverage.
I honestly wouldn't mind it only being water/Orange Juice if it were offered every flight.
I honestly wouldn't mind it only being water/Orange Juice if it were offered every flight.
Oct 3, 2014, 5:13 pm
#716
Join Date: Apr 2011
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What is AA's PDB policy
These were all paid F fares except one for those thinking I am ungrateful. 
Again just curious what others experiences are.
Again just curious what others experiences are.
Oct 3, 2014, 5:16 pm
#717
Join Date: Feb 2013
Location: DCA
Posts: 7,770
Eh, somewhere around 50%, with about 50% of those being in the form of the water tray, the rest being asked for a specific order. I must say that as a legacy AA guy, after hearing years of US-bashing and merger fearmongering (some of which, such as meal changes, has proven warranted), this is something that US does much better.
Oct 3, 2014, 5:20 pm
#718
Join Date: Oct 2007
Location: San Jose, Costa Rica
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Posts: 1,898
For me, it's almost always been OJ/water and sometimes OJ/water/sparkling wine or OJ/water/mimosa. A few months ago, the purser offered pre-boarding rum punch as an option on a flight to SJO. It was delicious. She said she tries to offer that on her flights to the Caribbean and Central America.
Oct 3, 2014, 5:25 pm
#719
Join Date: Apr 2011
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Posts: 4,579
What is AA's PDB policy
Well the big wait was for Artichoke Ravioli.
As someone who despises artichokes of course it was the only meal left in row 3 (on a 738).
Due to IRROPS yesterday in DFW I am on this flight so no preorder (flight to PBI was canceled and best they could do in F was to FLL).
Thanks for the replies and again was just curious and not mad nor complaining.
Service has been great this far.
As someone who despises artichokes of course it was the only meal left in row 3 (on a 738).
Due to IRROPS yesterday in DFW I am on this flight so no preorder (flight to PBI was canceled and best they could do in F was to FLL).
Thanks for the replies and again was just curious and not mad nor complaining.
Service has been great this far.
Oct 3, 2014, 5:54 pm
#720
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Never been denied anything I've asked for unless there are time constraints or they can't do PDB service due to local law. If it isn't offered, just ask.