Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Sep 4, 2015, 10:16 am
#1501
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
Guess what.
Today LAS-ORD 5am - nothing.
TGIF?!
Today LAS-ORD 5am - nothing.
TGIF?!
Sep 6, 2015, 8:49 am
#1502
Join Date: Sep 2009
Location: Global
Posts: 6,015
September 4th...
US2013, PBI-CLT - Full PDB
US1942, CLT-BUF - Full PDB
(Early morning flight, but still had Full PDB)
US2013, PBI-CLT - Full PDB
US1942, CLT-BUF - Full PDB
(Early morning flight, but still had Full PDB)
Last edited by Global321; Sep 6, 2015 at 4:38 pm
Sep 6, 2015, 4:37 pm
#1503
Join Date: Sep 2009
Location: Global
Posts: 6,015
Today, as usual on USAIR...
US1929, BUF-CLT - Full PDB
US789, CLT-PBI - Full PDB
US1929, BUF-CLT - Full PDB
US789, CLT-PBI - Full PDB
Sep 8, 2015, 1:22 pm
#1504
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,336
9/5 AA 1480 MIA-BWI B737: No PDB (7:05AM)
9/5 AA 1049 BWI-MIA B737: No PDB on delayed flight (8:20PM) but friendly FA who provided a great service
9/5 AA 1049 BWI-MIA B737: No PDB on delayed flight (8:20PM) but friendly FA who provided a great service
Sep 9, 2015, 3:41 am
#1505
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
US SFO-PHL A320 and full PDB....terrific pmUS FA who even rolled out the dry ice for the custom sundae service with cordials offered.
USX (Republic) PHL-LGA E175 and nothing....asked for a cocktail once in the air (as did others) and the FA combatitively said there's only 15 minutes left....I said "So?" Another passenger behind me said "Then why are you asking me what I want to drink?" Everyone that stood their ground got their drink of choice in the air but some relented and just opted for club soda....overall a very bizarre experience.
USX (Republic) PHL-LGA E175 and nothing....asked for a cocktail once in the air (as did others) and the FA combatitively said there's only 15 minutes left....I said "So?" Another passenger behind me said "Then why are you asking me what I want to drink?" Everyone that stood their ground got their drink of choice in the air but some relented and just opted for club soda....overall a very bizarre experience.
Last edited by AANYC1981; Sep 9, 2015 at 12:33 pm
Sep 9, 2015, 7:09 am
#1506
Join Date: Sep 2009
Location: Global
Posts: 6,015
SFO-PHL A320 and full PDB....terrific pmUS FA who even rolled out the dry ice for the custom sundae service with cordials offered.
PHL-LGA E175 and nothing....asked for a cocktail once in the air (as did others) and the FA combatitively said there's only 15 minutes left....I said "So?" Another passenger behind me said "Then why are you asking me what I want to drink?" Everyone that stood their ground got their drink of choice in the air but some relented and just opted for club soda....overall a very bizarre experience.
PHL-LGA E175 and nothing....asked for a cocktail once in the air (as did others) and the FA combatitively said there's only 15 minutes left....I said "So?" Another passenger behind me said "Then why are you asking me what I want to drink?" Everyone that stood their ground got their drink of choice in the air but some relented and just opted for club soda....overall a very bizarre experience.
I used to fly GSO-CLT (and back) - as few as 18 minutes in the air, but typically 25 minutes - FA would do drinks on the ground and take drink orders for when we were airborne. Once up in the air, the drinks came out quick. Occasionally even a second round on the ground or in the air - if we were landing to the north.
Really, this is training and reinforcement. The vast majority of the pre-merger US crews do PDB, as do the regionals. It is a matter of management pushing the pmAA crews to be more consistent and not be lAAzy (on the ground).
Sep 11, 2015, 8:53 am
#1507
Join Date: Sep 2009
Location: Global
Posts: 6,015
Today -
US1848, FLL-PHI - Full PDB
US1848, FLL-PHI - Full PDB
Sep 11, 2015, 12:10 pm
#1508
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,625
Flew AUS-DFW and DFW-YVR on 9/4, then YVR-LAX on 9/8. PDB offered on all flights.
Sep 11, 2015, 2:29 pm
#1509
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Location: NYC
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Sep 11, 2015, 5:42 pm
#1510
Join Date: Mar 2015
Location: Austin, TX - AUS
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Posts: 1,625
Sep 11, 2015, 7:43 pm
#1511
FlyerTalk Evangelist
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Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Sep 12, 2015, 10:38 am
#1512
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
This morning AA 1354 MIA/IAH (A319) no PDBs despite 8F and lots of time. F FA needed a more senior FA to come from Y to get the breakfast service completed. Said F FA after the Service spent the remainder of the flight sleeping in the jump seat finally arising to do a last minute garbage collection.
Sep 12, 2015, 11:59 am
#1513
Join Date: Dec 2009
Location: New Orleans (MSY)
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Posts: 2,617
Sep 12, 2015, 12:23 pm
#1514
FlyerTalk Evangelist
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Sep 12, 2015, 1:39 pm
#1515
Join Date: Sep 2009
Location: Global
Posts: 6,015
Without the photo it is a he said / she said. Video is worth a thousand words.
We snapped a nice photo of the exit TSA agent sleeping in Chicago a few weeks ago. I wish I would have stopped to do a short video.