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-   -   PDBs Coming Back? (anecdotes, experiences) (https://www.flyertalk.com/forum/american-airlines-aadvantage/2064686-pdbs-coming-back-anecdotes-experiences.html)

RaindropT Feb 28, 2023 3:48 pm

2/17 PHX-CLT - No PDB
2/17 CLT-SDF - No PDB
2/25 SDF-DFW - No PDB
2.25 DFW-PHX - Full bar PDB

LowValueCustomer Mar 1, 2023 12:57 pm

AA 4674 LGA-ATL on 3/1/23 - no PDB despite light load, on time boarding, no evident catering issues, etc. Also, no jacket hanging offer despite my sports coat being unmissably folded over the aisle armrest.

LowValueCustomer Mar 2, 2023 7:51 pm

AA 4356 ATL-LGA 3/2/23 - no PDB, no service for the first hour (and counting). As others have observed, NYC-based crews are.. not the best.

AADFW Mar 4, 2023 8:04 pm

AA2967 LAX-DFW - no PDB in spite of ample time, pre-flight galley party, and predictably young FAs...

nineworldseries Mar 4, 2023 8:24 pm

PDB incident caused a 20 minute delay on AA 2224 tonight DFW-PDX. Water was served to 2D and 2F who loudly complained "We want alcohol!!" Which led to much grousing and complaining that in first class one did not get instant booze on demand. FA and GA were not playing and the thirsty thots were promptly offloaded. Water only PDBs started the whole affair.

AADFW Mar 4, 2023 9:40 pm


Originally Posted by nineworldseries (Post 35061782)
PDB incident caused a 20 minute delay on AA 2224 tonight DFW-PDX. Water was served to 2D and 2F who loudly complained "We want alcohol!!" Which led to much grousing and complaining that in first class one did not get instant booze on demand. FA and GA were not playing and the thirsty thots were promptly offloaded. Water only PDBs started the whole affair.

Considering a OW ticket DFW-PDX runs ~$600-700, I can understand their displeasure. Much wiser to endure in respectful silence of course. But given the level of inconsistency aboard AA domestic flights in the premium cabins, it does make one wonder whether company check rides exist for FAs anymore at all. Certainly there must be mild (if any) consequences for noncompliance if they do.

ikwia Mar 5, 2023 7:06 pm


Originally Posted by nineworldseries (Post 35061782)
FA and GA were not playing and the thirsty thots were promptly offloaded.

Could you please elaborate more on what happened? The behavior you described doesn't seem to merit offloading, which I consider to be a pretty serious repercussion.

CMK10 Mar 6, 2023 6:22 am

3/3 AA 5163 RDU-PHL CRJ-900: No PDB
3/5 AA 2266 PHX-PHL A-321NEO: Full PDB
3/5 AA 1903 PHL-RDU A-320: Full PDB

CMK10 Mar 7, 2023 3:20 pm

3/6 AA 1609 RDU-DCA A-319: No PDB except for the passenger in 1C who asked for one. Why this meant the FA couldn't do drinks for the rest of us I don't know :rolleyes:

LowValueCustomer Mar 7, 2023 4:03 pm


Originally Posted by CMK10 (Post 35069373)
3/6 AA 1609 RDU-DCA A-319: No PDB except for the passenger in 1C who asked for one. Why this meant the FA couldn't do drinks for the rest of us I don't know :rolleyes:

I think we're going to have to start proactively asking, now that FAs are working to rule indefinitely. Not a very "first class" sort of experience, of course.

plinth857 Mar 8, 2023 7:11 am

3/6 AA 5752 PIA-DFW CRJ900: Full PDB offered; probably because in flight all that was available WAS beverages. No snack basket on this flight, just pretzels.

PHL Mar 8, 2023 8:02 am


Originally Posted by CMK10 (Post 35069373)
3/6 AA 1609 RDU-DCA A-319: No PDB except for the passenger in 1C who asked for one. Why this meant the FA couldn't do drinks for the rest of us I don't know :rolleyes:

Do we know that PDB's are part of their contractual service levels? They are not a published/marketed benefit. It's clear from this thread alone that the PDB service is very inconsistent. Some don't do it at all despite ample time and no known delays. Others will do it on request. Others will come around with water and OJ cups but won't break open anything else.

fender5787 Mar 8, 2023 12:56 pm

3/1 AA2995 JFK-MEX 7M8: Full pdb by a great crew (albeit cabin was half full, with no upgrades or non-revs, which is quite a rare sight on this route imho)

3/6 AA1066 MEX-DFW 738: Nothing

3/6 AA2916 DFW-LGA 738: Water or OJ

Consistently inconsistent as per usual 🙃

FlyFreakquently Mar 9, 2023 10:50 am

AA28 LAX-JFK: OJ, Water, Champagne
AA1831 JFK-MIA: No PDB, but late/busy boarding so I understand

EXP100 Mar 10, 2023 5:48 am

This past Tuesday ORF/LGA (Republic E 175) I was the ONLY pax in F with just about six in Y. F FA refused to serve me a PDB claiming it was against health and safety regulations. Then she somewhat rudely served me one drink in air, no snacks, then ran in the back of the plane and crouched down in the last (empty) row of Y. The Y FA had to finally pick up my glass before landing.

Same day LGA/DCA A319 PDB as soon as I boarded with more offers as we sat through a 2 hour plus maintenance delay. Said problem took just 15 minutes to fix but we spend endless time waiting to be towed back to a gate then pushed off the gate once the maintenance issue was resolved. Of course, great service in air.


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