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-   -   PDBs Coming Back? (anecdotes, experiences) (https://www.flyertalk.com/forum/american-airlines-aadvantage/2064686-pdbs-coming-back-anecdotes-experiences.html)

NickRivas Apr 7, 2023 1:18 pm

Just boarded AA 2171 DFW-MTY
full PDB on this short flight, the nice FA asked each passenger what they’d like to drink as soon as they sat down and settled. Also asked to hang any coats/jackets.

There are still some great FAs out there who like their job and are willing to do the full service :D

aamilesslave Apr 7, 2023 3:27 pm


Originally Posted by NickRivas (Post 35142761)
AA 135
April 3 LHR-LAX in J: full PDB despite it being a full and busy flight…and very nice crew offering drinks/refills to those awake throughout the flight :)

I've never not seen PDBs offered on long haul international flights. I believe it is required on those flights (vs optional on domestic flights.)

AADFW Apr 7, 2023 3:44 pm


Originally Posted by aamilesslave (Post 35152223)
I've never not seen PDBs offered on long haul international flights. I believe it is required on those flights (vs optional on domestic flights.)

AA management always seems to successfully negotiate with the APFA to get to get the minimum international service levels they need in the premium cabins one way or another. Domestic flights are a completely different story.

At this point, AA simply needs to decide if it's going to pay the FAs to provide domestic PDBs or eliminate them from the F service completely. And if it's the latter, fine - but make it known to F passengers loud and clear. The whole middle-ground status quo of trying to convince FAs to "volunteer" to provide the service is completely insane and isn't working on any sort of reliable or consistent basis. And as demonstrated by the sobbing sot who got hauled off in St. Louis, not knowing quite what to expect can cause a surprising amount of conflict and grief.

NickRivas Apr 7, 2023 3:53 pm


Originally Posted by aamilesslave (Post 35152223)
I've never not seen PDBs offered on long haul international flights. I believe it is required on those flights (vs optional on domestic flights.)

sadly no, the opposite flight, LAX-LHR had no PDB despite boarding early with everyone seated and the sound of the FAs chatting and laughing

LowValueCustomer Apr 7, 2023 5:42 pm


Originally Posted by AADFW (Post 35152265)
AA management always seems to successfully negotiate with the APFA to get to get the minimum international service levels they need in the premium cabins one way or another. Domestic flights are a completely different story.

At this point, AA simply needs to decide if it's going to pay the FAs to provide domestic PDBs or eliminate them from the F service completely. And if it's the latter, fine - but make it known to F passengers loud and clear. The whole middle-ground status quo of trying to convince FAs to "volunteer" to provide the service is completely insane and isn't working on any sort of reliable or consistent basis. And as demonstrated by the sobbing sot who got hauled off in St. Louis, not knowing quite what to expect can cause a surprising amount of conflict and grief.

And again, we know FAs *can* do it reliably, because they did pre-pandemic (or at least, much, much more reliably than they do now). The difference is that now they know that if they simply don't *want* to, nothing will happen to them if they simply refuse to do their PDB duties.

WeekendTraveler Apr 7, 2023 6:11 pm


Originally Posted by hurnik (Post 35151291)
While I'm sure there's more to the story (although maybe not), this is at least the 2nd case of someone in F asking for a PDB and the FA getting the pilot involved (the other one is here in this thread somewhere). So I guess the moral of the story is to not ask for one.)

The passenger who was thrown off the plane in a dispute over a PDB seems to have mental issues: he argued with law enforcement for a long time after the officer asked him to get off the plane (and even other passengers were yelling at him to get off), and then he began crying when he was thrown off.

Clearly he did a lot more than simply ask for a PDB and I hope that AA bans him.

ISTFlyer Apr 8, 2023 3:46 am

While the passenger should have left the plane at the first place when the officer arrived, if he didn't make this chaos, he wouldn't get this attention and he would have been probably given a $100 voucher to shut his mouth and being offered another flight the same-day most likely and the passenger would be inconvenienced and not be compensated enough. The passengers only fault as far as I see is to resist against the officers.

However, I also think that the crew has a significant fault here; it is a disaster that a cabin crew is taking videos and posting it to TikTok.
Edit: It was reported by a witness at another website that a passenger who vacated the cabin for the officers, took the video from the galley.

unitedbusiness Apr 8, 2023 8:59 am

What a garbage airline! Never fly AA

enviroian Apr 8, 2023 10:49 am

Here’s the vid.

I agree with others. Mental issues.

https://www.ndtv.com/feature/watch-u...rt%20personnel.

MillennialMiles Apr 8, 2023 9:13 pm


Originally Posted by NickRivas (Post 35151887)
Just boarded AA 2171 DFW-MTY
full PDB on this short flight, the nice FA asked each passenger what they’d like to drink as soon as they sat down and settled. Also asked to hang any coats/jackets.

There are still some great FAs out there who like their job and are willing to do the full service :D

Far and few between these days. Asking for PDB on AA might get you kicked off an airplane....

Amil Apr 8, 2023 11:07 pm

25% PDB

WeekendTraveler Apr 9, 2023 4:41 am


Originally Posted by MillennialMiles (Post 35154967)
Far and few between these days. Asking for PDB on AA might get you kicked off an airplane....

If you ask nicely, the FAs will generally give a PDB unless there is clearly a rush for the plane to get going. I’ve seen plenty of examples of FAs offering water only or nothing, but a passenger then politely asks for something else, and the FA will do it. Watch the video of the nutcase who got kicked off the plane and clearly that person didn’t simply make a polite request.

flyexp Apr 9, 2023 1:44 pm


Originally Posted by WeekendTraveler (Post 35155392)
If you ask nicely, the FAs will generally give a PDB unless there is clearly a rush for the plane to get going. I’ve seen plenty of examples of FAs offering water only or nothing, but a passenger then politely asks for something else, and the FA will do it. Watch the video of the nutcase who got kicked off the plane and clearly that person didn’t simply make a polite request.

Out of hundred flights, I only remember 1 that offered a PDB. It was a regional jet. Great guy. Gave him vouchers lol

PHL Apr 9, 2023 3:44 pm

PHL-CLT AA2498 no PDB. Normal boarding, on time departure and early arrival. And no snack basket - is this a new 'enhancement' on flights under 500 miles? "At AA, we're going for great by going green when we don't generate extra trash on short flights"

seattleBH Apr 10, 2023 4:18 am

CLT to JFK AA2624 9 April. FA offered water or orange juice as PDB. When I asked for a glass of wine I got a lot of attitude but I did get my wine. Of course I was as polite as I possibly could be as I have no desire to be dragged off a plane.


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