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-   -   PDBs Coming Back? (anecdotes, experiences) (https://www.flyertalk.com/forum/american-airlines-aadvantage/2064686-pdbs-coming-back-anecdotes-experiences.html)

AA EXP DFW-LON May 11, 2023 11:44 am


Originally Posted by GK1981 (Post 35223114)
4/28 AA 2246 DFW-JFK 738: Nothing. Boston based crew. Bit a of a strange flight, with one crew member keeping on their leather jacket and headphones (around their neck) for entire flight, whilst serving First class, the other crew member worked her socks off.

I was on this flight. That crew member with the jacket and headphones was awful. It's embarrassing that AA can't effectively monitor crew appearance much less service. No doubt, having oversized headphones around your next is a safety issue for crew during take off and landing?

Bradhattan May 11, 2023 1:56 pm

(Deleted my own long story of 4/4 PDB)

Bottom line, if you want one, ask for one. It's not DYKWIA if you ask nicely, and preface with "if time allows". My experience has been generally positive. Remember though, sometimes discretion is best!

remedy May 11, 2023 2:25 pm

Full PDB + excellent service on AA 1426 (BOS => {PHX) Complemented the FA accordingly.

ps - the short ribs were good!

JBKettle May 11, 2023 2:41 pm

Full PDB* with a smile on 1638 CHS-DFW on 10May. Added to what was probably the best service i've had in years. FEBOneo, hand towel, warm nuts, numerous trips though the cabin, personal service. Just by looks, the F FA was probably senior, and she followed the manual to perfection. 'Twas a wonderful experience.

*Alas, no Woodford, but that's for another thread.

gophish11 May 11, 2023 5:33 pm

4486 DCA -JFK yesterday (Republic Airways) - no PDB at the gate, but we went on ATC hold on the tarmac and the FA surprisingly sprang into action offering full PDB.

Gberg May 12, 2023 2:45 am

Happened to me last year once but again today. no PDB in F on JFK-SFO offered. Sought out J FA who was offering in cabin behind me and who gave water and champagne to F folks after I mentioned I wanted a water.

Unfortunately indicative of service throughout the flight. Crew sharing a set of AirPods.

EXP100 May 13, 2023 8:55 am

During the past week. MIA/LGA A321 neo OJ and Water but morning flight and at least the beverages were cold and good inflight service. LGA/YYZ E175 Republic, 5 paxs in F useless FA couldn't be bothered. In flight was a very quick drink service then she ran in the back and hid for the remainder of the flight. YYZ/LGA E175 PBDs as soon as you sat down. LGA/DCA 319 PDBs although the FA struggled to get 8 drinks served before door was closed. DCA/MIA 738 no PDBs, plenty of time to get it done.

Rossodio May 15, 2023 3:15 pm

2 May AA701 CLT->DFW in F - full PDB, deftly done by FA who got orders in between crowds of people coming on to board the back of the plane and served drinks with plenty of time before takeoff.
2 May AA20 DFW->LHR (red eye) in international Flagship First - offered pre-poured water, OJ, prosecco; full PDB on request
10 May AA101 LHR->JFK in international Flagship First - offered pre-poured water, OJ, prosecco; full PDB on request
10 May AA2624 JFK->CLT in F - full PDB, orders taken from all 16 F pax through mouthing or gesturing to the FA who was in front of row 1 by the bulkhead and avoiding the cluster of pax trying to get into the back; amazingly, he seemed to get all of the orders correct and delivered to the pax; impressive, and done with enough time to enjoy the drinks before glasses were collected. This flight featured groups 2-9 being asked to board in rapid succession almost immediately after group 1 was called, and the PDB orders were not taken until the zerg rush was on for Y in the cabin.

PDB served in glasses on all flights. Woodford available on all flights as well (Glenlivet 15 on the international F flights too), though as mentioned above this is for another thread.

In the last year I was previously maybe 50% on PDB in domestic F prior to this trip, and about 80% of those were served in plastic cups.

LowValueCustomer May 15, 2023 10:58 pm


Originally Posted by Rossodio (Post 35252198)
10 May AA101 DFW ->JFK in international Flagship First.

Great report, thank you - but I'm confused about this part. Do you mean you were in domestic F but seated in rows 1-2 on a 77W?

Drwaz99 May 16, 2023 12:54 am


Originally Posted by LowValueCustomer (Post 35253026)
Great report, thank you - but I'm confused about this part. Do you mean you were in domestic F but seated in rows 1-2 on a 77W?

It's just a typo. AA101 is LHR-JFK.

Rossodio May 16, 2023 4:06 am


Originally Posted by LowValueCustomer (Post 35253026)
Great report, thank you - but I'm confused about this part. Do you mean you were in domestic F but seated in rows 1-2 on a 77W?

Yes, typo - just got it corrected.

plinth857 May 16, 2023 8:02 am

5/5 AA465 CLE-->CLT - Full PDB, but I fell asleep for the remainder of the flight. I hear it was good though!
5/5 AA2475 CLT-->STL - Full PDB, fell asleep once we got in the air. Funny coincidence, this was on the same metal and the same FA; she was impressed I was able to sleep so much on both flights!

PUCCI GALORE May 16, 2023 11:00 am


Originally Posted by sluggoaafa (Post 35102803)
To piggy-back off of skylady, when we do PDBs, it's simply that, a PRE-DEPARTURE beverage. The airline has been very adamant (meaning FAA is breathing down the airlines neck) in picking up the PDB service items prior to door closure, or before taxi movement. Our Frequent flyers know this, however, we are getting a LOT of first-time F/C pax who don't understand that items MUST be picked up and they haven't even touched their beverage.

Yes, many years ago, items were kept just prior to take-off, or coats handed back upon landing...however, FAs were injured while taxiing from results of sudden stops, or fast taxi and quick turns, so the FAA has buckled down on insisting FAs are only to be up during taxi movements for safety related duties...i.e. Safety checks, and ensuring service items are picked up.

I see your point. It is more like a Boarding Drink as it is clear that for you Departure means door closure. A lot makes sense now. Does this apply to International as well? With us it was always a Welcome Drink and people would get one even if the door shut right behind them - we had to clear the cabin before take-off however. Coats we give back before landing as that can delay disembarkation.

What we could not do is break the bar seals on the ground because of Customs as all the alcohol is bonded (duty and tax free) except the Pre Flight Champagne.

Your explanation makes this all understandable but it has to be said that this has been going on since forever - long before all this - and the reason was that people were not being paid for it and I have some sympathy with that.

KDCAflyer May 18, 2023 1:40 pm

New one: first row of economy got PBDs (FA passed out the FC leftovers).


https://cimg3.ibsrv.net/gimg/www.fly...3400c4d0e.jpeg

OskiBear May 18, 2023 5:09 pm

Had an interesting experience a few days ago (GRI-DFW). The FA asks each person in F if they would like a cup of water. I was hoping for some OJ, but didn't think it was going to be possible so I declined the offer of water. I hear someone a row or two back say, "Diet Coke," and the FA says, "Oh, Diet Coke....OK." I guess I could have asked for an OJ, but she wasn't going to be happy about it!


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