Flagship Lounges and Flagship First Dining to start reopening September 2021
#436
Join Date: Jul 2020
Location: So Cal
Programs: AA Platinum
Posts: 2,722
Now way FL DFW is being closed, changed, moved, etc. Although if they do they better just keep FFD or then I will be really mad !!
But for real no way. Drinks are on me to everyone here if they close or even move their nearly brand new flagship lounge at their flagship location. NO way.
The PP lounge is going somewhere else near there.
P/s expect similar quality/cost level to what AA serves onboard if I do lose this bet and have to pay up
But for real no way. Drinks are on me to everyone here if they close or even move their nearly brand new flagship lounge at their flagship location. NO way.
The PP lounge is going somewhere else near there.
P/s expect similar quality/cost level to what AA serves onboard if I do lose this bet and have to pay up
#437
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Yup, I don’t disagree, LAX was the Asia gateway, and that’s pretty much gone (but not fully from a customers sake). But LAX still does provide 2 (3?) flagship routes to MIA/JFK (BOS Soon??) which also serves a purpose over ORD. Not to mention their JV partners still fly at least 1x daily and AY as well, with Europe being open now. Not disagreeing and really hoping for a timeframe, but I see LAX having a little more value than it’s given. Just, what we the customer value and AA values is wildly different.
Last edited by safari ari; Sep 28, 2021 at 11:05 pm
#438
FlyerTalk Evangelist
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,307
I would be shocked as well. Given that 1) DFW has 77W service, and 2) DFW is the only station in their network with AA-metal service to Asia, Europe, and deep South America. (I forgot, did AA ever start their DFW-AKL service?). Also, it is their largest hub. And I think the reason why ORD has a FL is mainly to be competitive with UA. Otherwise, I don't think it would exist.
#439
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,325
I told my friend to go to FL Miami since hes flying J on 773 MIA-LAX and he double checks at Check In if he has access since he didnt believe me and they told him theres no access for domestic so he just went to the amex lounge. (which is probably better but still wanted him to check it out and report back lol)
Can AA do a better job training their agents?
edit: inputted wrong airport
Can AA do a better job training their agents?
edit: inputted wrong airport
Last edited by Amil; Sep 29, 2021 at 6:25 pm
#440
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
I told my friend to go to FL Miami since hes flying J on 773 MIA-JFK and he double checks at Check In if he has access since he didnt believe me and they told him theres no access for domestic so he just went to the amex lounge. (which is probably better but still wanted him to check it out and report back lol)
Can AA do a better job training their agents?
Can AA do a better job training their agents?
#441
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
I told my friend to go to FL Miami since hes flying J on 773 MIA-JFK and he double checks at Check In if he has access since he didnt believe me and they told him theres no access for domestic so he just went to the amex lounge. (which is probably better but still wanted him to check it out and report back lol)
Can AA do a better job training their agents?
Can AA do a better job training their agents?
#442
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
To add some additional clarity to ISTFlyer's point, access to FLs based on COS is reserved for routes considered "Flagship". Nothing to do with the aircraft itself. Now if someone arrived from LAX to MIA on a 77W, which is considered a Flagship flight, and they would have access to the FL while connecting to JFK.
#443
Join Date: Sep 2009
Location: Global
Posts: 5,998
To add some additional clarity to ISTFlyer's point, access to FLs based on COS is reserved for routes considered "Flagship". Nothing to do with the aircraft itself. Now if someone arrived from LAX to MIA on a 77W, which is considered a Flagship flight, and they would have access to the FL while connecting to JFK.
While some routes with 777's are not "Flagship" routes (ie. MIA-JFK), other routes are aircraft dependant. (ie MIA-LAX)
Example... random date in October, six non-stops MIA-LAX. Five are "Flagship" flights that would get you FL access; All five are 777's. The sixth one, on a 737, is not a "Flagship" flight and would not get FL access, even purchasing "First Class".
#444
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Mostly correct.
While some routes with 777's are not "Flagship" routes (ie. MIA-JFK), other routes are aircraft dependant. (ie MIA-LAX)
Example... random date in October, six non-stops MIA-LAX. Five are "Flagship" flights that would get you FL access; All five are 777's. The sixth one, on a 737, is not a "Flagship" flight and would not get FL access, even purchasing "First Class".
While some routes with 777's are not "Flagship" routes (ie. MIA-JFK), other routes are aircraft dependant. (ie MIA-LAX)
Example... random date in October, six non-stops MIA-LAX. Five are "Flagship" flights that would get you FL access; All five are 777's. The sixth one, on a 737, is not a "Flagship" flight and would not get FL access, even purchasing "First Class".
#445
Join Date: Jul 2020
Location: So Cal
Programs: AA Platinum
Posts: 2,722
I know ISTflyer, Global & Teemuflyer are all spot on and correct and totally know the dynamics here but I think the most ridiculous thing not mentioned above in the most recent exchange is that a 772 marketed on the website as FLAGSHIP does not get you in. Its not just the 738. Of course on the day you looked it was all 77W's but typically its a mix and in 2022 its looking back to 2 77W's a day and 5 772's a day to MIA. How can AA say Flagship on all 772's but you dont get into the Flagship Lounge or get Flagship First check in.
Ironically, as it stands now, the amenities as far as food, amenity kit and bedding are exactly the same between the 772 & 77W just like J on the 77W is the same as F.
Its so freaking confusing how AA handles all of this, how poorly the website explains it, how their agents are clueless, etc. And again, something as simple as being able to access FFD upon arrival, or even FL for that matter, is not in writing anywhere. Let alone neither is same day FFD access. I have LAX-MIA-JFK in 2 weeks and am hitting both FFD's and if either MIA upon arrival or JFK coming up from MIA think they will deny they have another thing coming lol
Ironically, as it stands now, the amenities as far as food, amenity kit and bedding are exactly the same between the 772 & 77W just like J on the 77W is the same as F.
Its so freaking confusing how AA handles all of this, how poorly the website explains it, how their agents are clueless, etc. And again, something as simple as being able to access FFD upon arrival, or even FL for that matter, is not in writing anywhere. Let alone neither is same day FFD access. I have LAX-MIA-JFK in 2 weeks and am hitting both FFD's and if either MIA upon arrival or JFK coming up from MIA think they will deny they have another thing coming lol
#446
Join Date: Dec 2012
Programs: AA Plat Pro
Posts: 911
However, with the removal of FL access on business class to: MEX, all of Central America, and a few Northern South American countries, could it be AA thinks it is no longer necessary?
#447
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,134
Last edited by saltytheseagull; Sep 29, 2021 at 4:29 pm Reason: added link
#448
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
This is incorrect according to this page: https://www.aa.com/i18n/travel-info/...s/business.jsp
See here
This is new access if flying Business:
Flights between the U.S. and:
- Asia
- Australia
- Europe
- New Zealand
- South America (excluding Bolivia, Colombia, Ecuador, Guyana, Suriname and Venezuela)
#449
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,325
#450
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,134
They changed that this year It's known that the website portion of that section has not been updated.
See here
This is new access if flying Business:
See here
This is new access if flying Business:
Flights between the U.S. and:
- Asia
- Australia
- Europe
- New Zealand
- South America (excluding Bolivia, Colombia, Ecuador, Guyana, Suriname and Venezuela)