Feb 17, 2016, 5:05 pm
Last edit by: JDiver
ARCHIVE: New Flagship Lounge and Premium Lounge Coming to DFW Terminal D
Flagship Dining fully opened 3 Nov 2015 - hrs. 08:30 -
premium lounge still tba
Flagship Dining fully opened 3 Nov 2015 - hrs. 08:30 -
premium lounge still tba
The current thread is: DFW Flagship Dining (open Oct 2015)
NOTE: The previously designated smoking room in the Terminal D Admirals Club has been closed and refurbished as the interim Flagship Dining facility, 3 Nov 2015 specifically for dining (soft opening was 27 Oct). Wine, Champagne and beer are served; for other beverages, the Admirals Club bar will be used (chits are issued). (The Admirals Club itself will continue to serve as the lounge until the new premium lounge opens.)
From aa.com:
Flagship® Dining coming soon to DFW
Commencing November 3, select international passengers can enjoy exclusive access to Flagship® Dining, our premium dining experience inside our Terminal D Admirals Club® location at DFW.
Invited guests include passengers on eligible international itineraries (traveling to/from Europe, Asia, Central and South America and Mexico City*) who are either:
Commencing November 3, select international passengers can enjoy exclusive access to Flagship® Dining, our premium dining experience inside our Terminal D Admirals Club® location at DFW.
Invited guests include passengers on eligible international itineraries (traveling to/from Europe, Asia, Central and South America and Mexico City*) who are either:
- Traveling in First Class on American Airlines or oneworld® marketed and operated flights, or
- AAdvantage® Executive Platinum or oneworld® Emerald members traveling in any cabin**
NOTES: Admission rules are standard Flagship Lounge rules (see above). Boarding passes will be stamped at the entrance desk to demonstrate admission qualification and/or invitation cards issued.
*For the purpose of Flagship Lounge access, eligible international cities include flights traveling to or from Europe, Asia, Central and South America and Mexico City (and South Pacific, e.g. AKL, SYD) only.
**American Airlines AAdvantage Executive Platinum/Emerald customers traveling on solely North American itineraries do not qualify for Flagship Lounge access. North America is defined as U.S. (including Hawaii and Alaska), Canada, Mexico (except Mexico City), Bermuda, the Bahamas and the Caribbean
Customers traveling on airline industry non-revenue tickets are not eligible for access.
*For the purpose of Flagship Lounge access, eligible international cities include flights traveling to or from Europe, Asia, Central and South America and Mexico City (and South Pacific, e.g. AKL, SYD) only.
**American Airlines AAdvantage Executive Platinum/Emerald customers traveling on solely North American itineraries do not qualify for Flagship Lounge access. North America is defined as U.S. (including Hawaii and Alaska), Canada, Mexico (except Mexico City), Bermuda, the Bahamas and the Caribbean
Customers traveling on airline industry non-revenue tickets are not eligible for access.
For discussion about the lack of a Flagship Lounge at DFW, see Why is there no Flagship Lounge / FL at DFW? (consolidated)
Background: The DFW international terminal was previously Terminal A. The A Admirals Club offered both an Arrivals Lounge and a Flagship Lounge. These were closed after 11 September 2001; when the decision to make terminal D the c new in terminal, AA chose to build an expanded Admirals Club and omit both Flagship and Arrivals lounges. There is an AMEX Centurion lounge, and there are The Lounge at DFW and several contract lounges serving several airlines' passengers.
At DFW-A, the old Flagship Lounge still exists and is used for an occasional function or NR passenger; the old Arrivals Lounge is still there, and though no longer in service it's showers -arguably the most spacious and luxurious in the AA system - and small gym remain for knowing passenger's or member's use. Look for these facilities on your immediate left (FL) and right (AL) as you exit the elevators on the second (Club) floor.
ARCHIVE: New Flagship Dining (Nov 2015) and Future Premium Lounge for DFW "D"
Jun 28, 2019, 9:12 am
#721
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
AA First paid ticket. One world emerald. Was rerouted by AA through LAX for LAX-LHR flight (BA metal, AA codeshare) instead of original DFW-LHR flight (AA metal) due to multiple AA schedule changes of my domestic AA itinerary. My original transcontinental flight would have given me access to FFD in DFW. !
I am a little unclear...
The first agent denied you access to FFD or to the FL? (You later say a second agent granted you access to the FL.) I think you are saying you were denied both by the first agent. I would have demanded to speak to a supervisor.
You also said "My original transcontinental flight would have given me access to FFD in DFW" - You were originally DFW-LAX-JFK-LHR in First the whole way on AA? What stopped you from FFD at DFW? The reroute to the BA non-stop?
While I would have been annoyed by being denied entry to the FL at LAX - but not too upset as it would have been sorted out very quickly - I would happily trade LAX-JFK-LHR in AA first for LAX-LHR in BA first.
The first agent denied you access to FFD or to the FL? (You later say a second agent granted you access to the FL.) I think you are saying you were denied both by the first agent. I would have demanded to speak to a supervisor.
You also said "My original transcontinental flight would have given me access to FFD in DFW" - You were originally DFW-LAX-JFK-LHR in First the whole way on AA? What stopped you from FFD at DFW? The reroute to the BA non-stop?
While I would have been annoyed by being denied entry to the FL at LAX - but not too upset as it would have been sorted out very quickly - I would happily trade LAX-JFK-LHR in AA first for LAX-LHR in BA first.
Jun 28, 2019, 10:33 am
#722
Join Date: Sep 2009
Location: Global
Posts: 5,998
I understand why you were upset, but I also understand why the agent in LAX said no to FFD. You did not have an itinerary that gave you access. Of course, I understand your POV - you booked an itinerary that would have given you FFD in Dallas.
While I understand your disappointment at no FFD I think you still came out ahead with BA First (vs AA First) over the pond. But, to each is own.
Jun 28, 2019, 6:28 pm
#723
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
That is where you lost me - and I think others - you said you had a transcon. You did not.
I understand why you were upset, but I also understand why the agent in LAX said no to FFD. You did not have an itinerary that gave you access. Of course, I understand your POV - you booked an itinerary that would have given you FFD in Dallas.
While I understand your disappointment at no FFD I think you still came out ahead with BA First (vs AA First) over the pond. But, to each is own.
I understand why you were upset, but I also understand why the agent in LAX said no to FFD. You did not have an itinerary that gave you access. Of course, I understand your POV - you booked an itinerary that would have given you FFD in Dallas.
While I understand your disappointment at no FFD I think you still came out ahead with BA First (vs AA First) over the pond. But, to each is own.
Jun 29, 2019, 4:43 pm
#724
Join Date: Jun 2013
Location: LAX
Programs: AAdvantage Platinum, Alitalia Freccia Alata
Posts: 213
In late-July, I’m booked in Flagship First LAX-LHR on a MileSaaver ticket. Will I have access to FFD at LAX? What is an “airline industry non-revenue ticket”, which I see does not get access? Isn’t an AA award a non-rev ticket?
Jun 29, 2019, 5:25 pm
#725
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,494
You will have access to FD on an award ticket, no different than a paid ticket. The "airline industry non-rev" is basically terminology for AA employees flying for free...
Jun 29, 2019, 5:26 pm
#726
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Yes you will have access to FFD at LAX and no, business extra and award tickets are not non-rev tickets.
Jun 29, 2019, 9:30 pm
#727
Join Date: Jun 2013
Location: LAX
Programs: AAdvantage Platinum, Alitalia Freccia Alata
Posts: 213
Jul 2, 2019, 12:35 am
#729
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,348
Does LAX not give FFD access to BA F customers like MIA and DFW do? I could certainly imagine this being the case since LAX has a FC lounge accessible to BA F customers (the Qantas lounge)
Jul 2, 2019, 4:19 am
#730
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,494
Yep, no FD access at LAX for BA F pax since there's a dedicated F lounge they can access (QF F lounge) as you mentioned.
Jul 2, 2019, 4:32 am
#731
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Well, just to be clear, BA is not willing to pay AA for FFD access at LAX. But this is indeed due to the fact that BA can direct their F flyers to the QF F lounge.
Jul 2, 2019, 7:38 am
#732
Join Date: May 2004
Programs: LX Senator; AF Platinum and Club 2000; AA Platinum for life (former EXP)
Posts: 494
One comment on Flagship dining at JFK. Food was ok. However, the service was simply amateurish. Not an issue with attitude as the servers were friendly enough. They simply had zero training. Asked for a double expresso. They brought a cup but no saucer. Did not bring sugar until asked. Ordered eggs and starter of fruit. They brought it all at once. The servers spent all their time looking at each other and talking instead of surveying the room to see if the guests needed anything. These are all training faults.
Jul 2, 2019, 11:50 am
#733
Join Date: Sep 2009
Location: Global
Posts: 5,998
One comment on Flagship dining at JFK. Food was ok. However, the service was simply amateurish. Not an issue with attitude as the servers were friendly enough. They simply had zero training. Asked for a double expresso. They brought a cup but no saucer. Did not bring sugar until asked. Ordered eggs and starter of fruit. They brought it all at once. The servers spent all their time looking at each other and talking instead of surveying the room to see if the guests needed anything. These are all training faults.
We were in there tonight as well. Nice enough, but wow. Forgot the broth for the un-wonton soup! They lost our order for our mains so it took over 1 hour for our food to be delivered. Glasses left empty even as they walked by. Spent most of their time talking to one another by the bar.
Food was good. But they really need to step up the service.
Jul 2, 2019, 1:23 pm
#734
Join Date: Sep 2014
Location: UK
Programs: BA GGLfL, Virgin Gold
Posts: 123
Yup, that was my feeling entirely. Some training is definitely needed. Food was pretty good when it eventually arrived, but service was very haphazard. Good pours of Krug, but only on demand.
Jul 2, 2019, 3:09 pm
#735
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
One comment on Flagship dining at JFK. Food was ok. However, the service was simply amateurish. Not an issue with attitude as the servers were friendly enough. They simply had zero training. Asked for a double expresso. They brought a cup but no saucer. Did not bring sugar until asked. Ordered eggs and starter of fruit. They brought it all at once. The servers spent all their time looking at each other and talking instead of surveying the room to see if the guests needed anything. These are all training faults.