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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
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Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Jan 29, 2023, 6:09 am
  #1771  
 
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 460
Originally Posted by snydert
I'm on track with my historical patterns, which are around 100-120 segments, $80K-$110K EQD, all first or business. I take around 6 TATL trips per year with another 6-8 Canada, Mexico, short haul international trips.
And now looking at your numbers....all hope is once again lost.....
jhalapin is offline  
Old Jan 29, 2023, 7:14 am
  #1772  
Suspended
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
I just noticed, I got my Globalist re-up.
robertablake, snydert and Ry6266 like this.
BlooJoo is offline  
Old Jan 29, 2023, 9:39 am
  #1773  
 
Join Date: Dec 2019
Posts: 14
Is the re-up on Hyatt indicative of a coming 2023 CK invitation?
Ry6266 is offline  
Old Jan 29, 2023, 9:51 am
  #1774  
Suspended
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Originally Posted by Ry6266
Is the re-up on Hyatt indicative of a coming 2023 CK invitation?
Sorry, I should have been clear. I'm an Airpass CK, so I have CK through Sep 2024 now. I just noticed that my Hyatt Globalist got renewed.
snydert likes this.
BlooJoo is offline  
Old Jan 29, 2023, 10:22 am
  #1775  
 
Join Date: Dec 2019
Posts: 14
Originally Posted by dave_261
I'm sure American will follow. And I'm guessing it'll be soon. And then everyone can breathe a sign of relief and go focus on the things that really matter.
Originally Posted by BlooJoo
Sorry, I should have been clear. I'm an Airpass CK, so I have CK through Sep 2024 now. I just noticed that my Hyatt Globalist got renewed.

ah interesting Im not an Airpass member and my globalist status moved to 2024. Fingers crossed that means an invitation is coming
Ry6266 is offline  
Old Jan 29, 2023, 10:37 am
  #1776  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 398
Originally Posted by BlooJoo
Sorry, I should have been clear. I'm an Airpass CK, so I have CK through Sep 2024 now. I just noticed that my Hyatt Globalist got renewed.
That's great that you got your CK renewed! I thought they weren't renewing AirPass ones. Also, through September 2024 is nice! I wonder why September and not February or March?
snydert is offline  
Old Jan 29, 2023, 12:24 pm
  #1777  
Suspended
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Originally Posted by snydert
That's great that you got your CK renewed! I thought they weren't renewing AirPass ones. Also, through September 2024 is nice! I wonder why September and not February or March?
Airpass CKs got contract end + 1 year of CK as recompense for cancelling the Airpass program. My current Airpass contract ends in Sep 2023. It was unexpected, but makes sense, since I would have renewed and gotten CK again.
davecraze and snydert like this.
BlooJoo is offline  
Old Jan 30, 2023, 4:38 am
  #1778  
 
Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 831
Deleted
robertablake is offline  
Old Jan 30, 2023, 4:39 am
  #1779  
 
Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 831
Originally Posted by Ry6266
Is the re-up on Hyatt indicative of a coming 2023 CK invitation?
Unfortunately no, many of us have not flown enough to be re-upped as a CK but received the Hyatt Globalist extension.
robertablake is offline  
Old Jan 30, 2023, 9:36 am
  #1780  
 
Join Date: Jul 2014
Posts: 34
Do One World Flights Count?

I have a question regarding the spend required to be invited to CK. If someone buys a flight via AA.com on a British Airways operated flight would that count toward the spend? This would be an American Airlines issued ticket on AA ticket stock. Is that treated the same as if someone took a flight on AA metal vs flying on a BA operated flight? Or is it possible nobody knows the answer to this question?
jwqflyer is offline  
Old Jan 30, 2023, 4:23 pm
  #1781  
 
Join Date: Jan 2023
Posts: 13
Originally Posted by jwqflyer
I have a question regarding the spend required to be invited to CK. If someone buys a flight via AA.com on a British Airways operated flight would that count toward the spend? This would be an American Airlines issued ticket on AA ticket stock. Is that treated the same as if someone took a flight on AA metal vs flying on a BA operated flight? Or is it possible nobody knows the answer to this question?
Doesnt count nearly as much, needs to be American metal.
ReidTravels is offline  
Old Jan 30, 2023, 6:09 pm
  #1782  
 
Join Date: Aug 2013
Location: Isle of Man/East Palo Alto
Programs: AA - CK/Airpass
Posts: 1,046
Originally Posted by ReidTravels
Doesnt count nearly as much, needs to be American metal.
I disagree a tiny bit. I imagine AA would count BA Atlantic Joint Venture flights close to, or the same, as AA metal flights. When I asked my Airpass manager if I would be likely to get CK independently, I was told my TATL travel alone should get me in. I usually fly BA J/F.

YMMV.
GoBirds likes this.
wutlol is offline  
Old Jan 30, 2023, 6:28 pm
  #1783  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 398
Originally Posted by wutlol
I disagree a tiny bit. I imagine AA would count BA Atlantic Joint Venture flights close to, or the same, as AA metal flights. When I asked my Airpass manager if I would be likely to get CK independently, I was told my TATL travel alone should get me in. I usually fly BA J/F.

YMMV.
I'm going to start testing this out definitively since AA is eliminating the 777-300ER Flagship First. I will be switching my DFW-LHR trips to the BA A380 first class product and will see what happens!
GoBirds likes this.
snydert is offline  
Old Jan 30, 2023, 6:47 pm
  #1784  
 
Join Date: Nov 2001
Location: RDU
Posts: 2,266
A couple renewal thoughts...
- I have no true data points, but I'd imagine that BA JV flights 'rank' well in AA's eyes... moreso than a traditional codeshare
- For those of us who previously did a bunch of Asia travel, I hope there's some 'relief'/consideration. I've stayed loyal to AA/Oneworld and booked codeshares where offered, but AA's Asia route network is almost non-existent now (I think it's literally 3 flights... HND, ICN, NRT.) Heck, I even took AA JFK-DOH against my best judgement! I assume there are plans to bring more routes back as the year progresses which will make it easier to fly AA metal.
SkyTeam777 and snydert like this.
dave_261 is offline  
Old Jan 30, 2023, 10:42 pm
  #1785  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Originally Posted by wutlol
I disagree a tiny bit. I imagine AA would count BA Atlantic Joint Venture flights close to, or the same, as AA metal flights. When I asked my Airpass manager if I would be likely to get CK independently, I was told my TATL travel alone should get me in. I usually fly BA J/F.

YMMV.
Interesting, and I hope what you were told is accurate. I travel JFK to LHR frequently, in F when available. and prefer BA to AA metal, so would definitely choose BA over AA if that would not negatively impact my odds of CK renewal going forward.

Last edited by GoBirds; Jan 30, 2023 at 11:42 pm
GoBirds is offline  

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