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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
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Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Feb 28, 2023, 7:36 pm
  #1861  
 
Join Date: Jan 2023
Posts: 13
AA New Years Eve: Time to take one last look at my LPs for the year, and make a wish.
metallo, snydert and Ry6266 like this.
ReidTravels is offline  
Old Feb 28, 2023, 9:41 pm
  #1862  
 
Join Date: Aug 2013
Location: NYC
Programs: HH DFL, Hyatt Globalist, AA CK 3MM+, United 1K, National EE, Del Friscos Gold, Uber Diamond
Posts: 53
Originally Posted by dave_261
Where'd you hear the 3/15 date? Other people are saying they were told this week.
CK desk. Its rolling invitations until then. Made sense to me.
snydert likes this.
MisplacedYankee is offline  
Old Mar 2, 2023, 4:53 pm
  #1863  
 
Join Date: Feb 2023
Location: USA
Programs: AA CK
Posts: 6
Avis Status for CK

I remember someone mentioning that Avis grants CK members top tier status (similar to Hyatt). I donít seem to have that. Do I need to link the accounts or something? Anyone have guidance?
HIMARS is offline  
Old Mar 2, 2023, 5:31 pm
  #1864  
 
Join Date: Aug 2013
Location: Isle of Man/East Palo Alto
Programs: AA - CK/Airpass
Posts: 1,046
Originally Posted by HIMARS
I remember someone mentioning that Avis grants CK members top tier status (similar to Hyatt). I donít seem to have that. Do I need to link the accounts or something? Anyone have guidance?
Youíll get it regardless with the update to LP programme if you donít mind waiting for some of your flights this year to post.

But I just called CK desk and they sorted
HIMARS likes this.
wutlol is offline  
Old Mar 2, 2023, 8:38 pm
  #1865  
 
Join Date: Feb 2023
Location: USA
Programs: AA CK
Posts: 6
Thanks!
HIMARS is offline  
Old Mar 3, 2023, 1:04 pm
  #1866  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 406
I no longer am showing an expiration date for my status in my account

Is anyone else seeing the same thing? I literally have no date of any kind showing anymore.
snydert is offline  
Old Mar 3, 2023, 1:08 pm
  #1867  
 
Join Date: Nov 2001
Location: RDU
Posts: 2,266
Originally Posted by snydert
Is anyone else seeing the same thing? I literally have no date of any kind showing anymore.
Still 3/31/23 for me.
dave_261 is online now  
Old Mar 3, 2023, 1:51 pm
  #1868  
sqw
 
Join Date: Jul 1999
Location: SAF, DCA, and TYS
Programs: AA CK, National VIP, Hyatt Globalist, DL Diamond & MM, UA 1K
Posts: 84
Expiration date depends on how you view it. On iPad vertically no date - horizontally it shows end of March as before
sqw is offline  
Old Mar 3, 2023, 2:40 pm
  #1869  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 406
Originally Posted by sqw
Expiration date depends on how you view it. On iPad vertically no date - horizontally it shows end of March as before
Maybe it's just a glitch with my account as it doesn't show anything on mobile or desktop
snydert is offline  
Old Mar 3, 2023, 3:01 pm
  #1870  
 
Join Date: Dec 2001
Location: Dallas, TX, USA
Programs: AA Executive Platinum Million Miler, Lifetime Marriott Titanium
Posts: 303
Originally Posted by snydert
Maybe it's just a glitch with my account as it doesn't show anything on mobile or desktop

3/31/23 for me.
1K-DFW is offline  
Old Mar 5, 2023, 8:20 pm
  #1871  
 
Join Date: May 2008
Location: DFW
Programs: AA CK, Marriott LT Ti, Hertz 5*, Avis PC
Posts: 541
Out of curiosity, does everyone else's currently LP status/timeline go to EXP when you click into your account screen via mobile app? I already have gotten gold in this new qual year but it always shows progress to EXP. Wondering if it's because I hit the LP threshold for EXP and so they are showing requal as the default or if they are trying to give me a hint
ttusqrl is offline  
Old Mar 5, 2023, 8:22 pm
  #1872  
 
Join Date: Aug 2013
Location: Isle of Man/East Palo Alto
Programs: AA - CK/Airpass
Posts: 1,046
Originally Posted by ttusqrl
Out of curiosity, does everyone else's currently LP status/timeline go to EXP when you click into your account screen via mobile app? I already have gotten gold in this new qual year but it always shows progress to EXP. Wondering if it's because I hit the LP threshold for EXP and so they are showing requal as the default or if they are trying to give me a hint
Shows progress to EXP, yes. It works the same for everyone I believe.
wutlol is offline  
Old Mar 5, 2023, 9:38 pm
  #1873  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 406
Originally Posted by ttusqrl
Out of curiosity, does everyone else's currently LP status/timeline go to EXP when you click into your account screen via mobile app? I already have gotten gold in this new qual year but it always shows progress to EXP. Wondering if it's because I hit the LP threshold for EXP and so they are showing requal as the default or if they are trying to give me a hint
Yes - it shows this for me as well. Will hit EP before end of March. Really hoping these Key re-ups come soon...
snydert is offline  
Old Mar 6, 2023, 3:00 am
  #1874  
 
Join Date: Dec 2019
Programs: AA CK, MR TIT
Posts: 19
Question RE Concorde Room at LHR
Has anyone accessed the the Concorde room as a KEY since AA has moved back to T3 in LHR?
Flying LHR to PHL on BA metal as a KEY this week and want to see if it is worth trying to access the room instead of the typical First lounge in T5.
psenseny is offline  
Old Mar 6, 2023, 4:15 am
  #1875  
 
Join Date: Nov 2001
Location: RDU
Posts: 2,266
Originally Posted by psenseny
Question RE Concorde Room at LHR
Has anyone accessed the the Concorde room as a KEY since AA has moved back to T3 in LHR?
Flying LHR to PHL on BA metal as a KEY this week and want to see if it is worth trying to access the room instead of the typical First lounge in T5.
Yes, you can use CCR.
snydert likes this.
dave_261 is online now  

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