Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
Print Wikipost

AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Mar 14, 2023, 11:09 am
  #1921  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 12,057
Originally Posted by la2clt
I donít think you get those anymore other than through choice rewards.

No change on expiration date for me.
Last year, we got two. I thought that had not changed.
SkyTeam777 is offline  
Old Mar 14, 2023, 11:10 am
  #1922  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,301
Originally Posted by la2clt
I donít think you get those anymore other than through choice rewards.
For what it's worth I received 2 systemwides when being elevated to CK in July.
snydert likes this.
gleff is offline  
Old Mar 14, 2023, 11:20 am
  #1923  
 
Join Date: Sep 2001
Location: charlotte NC
Programs: AA EP
Posts: 581
Originally Posted by gleff
For what it's worth I received 2 systemwides when being elevated to CK in July.
You are probably right. Was thinking nominations vs. earned.
la2clt is offline  
Old Mar 14, 2023, 11:30 am
  #1924  
 
Join Date: Nov 2017
Posts: 4
2024!

My expiration date changed to 2024 - no other changes, no emails etc.
snydert likes this.
stoomac is offline  
Old Mar 14, 2023, 11:40 am
  #1925  
 
Join Date: Jul 2014
Posts: 34
Originally Posted by stoomac
My expiration date changed to 2024 - no other changes, no emails etc.
I am showing 2024 as well. No emails, just showing on my account.
snydert likes this.
jwqflyer is offline  
Old Mar 14, 2023, 11:52 am
  #1926  
 
Join Date: Feb 2020
Location: LAX
Programs: AA CK; UA 1K
Posts: 42
Originally Posted by jwqflyer
I am showing 2024 as well. No emails, just showing on my account.
Same thing here
snydert likes this.
laxflyer47 is offline  
Old Mar 14, 2023, 12:02 pm
  #1927  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 405
Did anyone get renewed that had low spend or LPs?

Would give us an indication if AA is truly selecting individuals or conducting blanket renewals like UA.
DLH likes this.
snydert is offline  
Old Mar 14, 2023, 12:07 pm
  #1928  
 
Join Date: Feb 2012
Programs: AA CK, Delta PLT, Hilton LT Diamond, Marriott/SW Plt
Posts: 35
Originally Posted by stoomac
My expiration date changed to 2024 - no other changes, no emails etc.
Same - expiration date changed to 2024. Great news.
snydert likes this.
UpInTheAirAgain is offline  
Old Mar 14, 2023, 12:16 pm
  #1929  
DLH
 
Join Date: May 2004
Location: CLT
Programs: AA CK, EXP, DL MM, LH FTL, HH G, Accor G, Marriott G, Sixt Diamond
Posts: 93
Originally Posted by snydert
Would give us an indication if AA is truly selecting individuals or conducting blanket renewals like UA.
In addition to posting an indication when you realized that it was renewed to learn how "rolling" this CK renewal is. I just refreshed and there was no change. Except that on the electronic card it shows now 3/30 while the app and the web-AA-stite shows 3/31
DLH is offline  
Old Mar 14, 2023, 12:18 pm
  #1930  
 
Join Date: Jan 2011
Posts: 8
Originally Posted by stoomac
My expiration date changed to 2024 - no other changes, no emails etc.
Me too
snydert likes this.
jrms is offline  
Old Mar 14, 2023, 1:32 pm
  #1931  
 
Join Date: Dec 2019
Posts: 14
Originally Posted by jrms
Me too
Updated 2024 too
snydert likes this.
Ry6266 is offline  
Old Mar 14, 2023, 1:56 pm
  #1932  
 
Join Date: Aug 2000
Location: USA
Programs: AA-CK, Hyatt Globalist, Marriott Lifetime Titanium
Posts: 1,458
Hallelujah! I can get a good nights sleep tonight! 2024. Plus I don't have to plan on how to get gold or gold list on BA
snydert likes this.
MikeFly is offline  
Old Mar 14, 2023, 2:03 pm
  #1933  
 
Join Date: Jul 2022
Programs: AA/CK
Posts: 63
Hoo-RAY. I can stop refreshing!

Valid through March 31, 2024 never looked so good!

I know there is no official formula, but wondering what the cutoff estimate on flying LPs were.

I had about 775k LPs from flying, mostly business/firsts on transcon/international.
jimmygottfredson and snydert like this.

Last edited by 2flyingmonkeys; Mar 14, 2023 at 2:25 pm
2flyingmonkeys is offline  
Old Mar 14, 2023, 2:48 pm
  #1934  
 
Join Date: Apr 2018
Location: NY, NY
Programs: AA EP, UA 1K
Posts: 124
End of an era I guess, still seeing 2023. Silver lining may be spreading more travel to United, where I get a lot more value out of the points for vacation flights.
byroshi likes this.
wjbesh is offline  
Old Mar 14, 2023, 3:34 pm
  #1935  
 
Join Date: Aug 2013
Location: Isle of Man/East Palo Alto
Programs: AA - CK/Airpass
Posts: 1,046
Originally Posted by wjbesh
End of an era I guess, still seeing 2023. Silver lining may be spreading more travel to United, where I get a lot more value out of the points for vacation flights.
May still be hope. Business partnerís app says 23 but CK desk just confirmed he has been extended.
wjbesh and snydert like this.
wutlol is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.