Dec 18, 15, 12:53 pm
Last edit by: Extraordinary1
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
AA Concierge Key / ConciergeKey / CK members lounge (master thread)
Jun 23, 22, 12:19 am
#1576
Join Date: Oct 2015
Posts: 17
Originally Posted by snydert
Same. I may end the year closer to 2M. I've built a spreadsheet for my EQDs just so I have a sense of how those are tracking as well. My travel is about what it normally is, maybe slightly higher this year, same with CC spend, so it's interesting to see how it all translates into LPs.
Jun 23, 22, 8:39 am
#1577
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,231
Originally Posted by metallo
E isn't connected to the other terminals by walkways, so no way for the cart to get there, I suppose. I had never thought about that, as I've always accessed E via SkyLink the few times I've had to use it in the past.
Jun 23, 22, 8:59 am
#1579
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 661
Originally Posted by alexrubens
I think so too, should get another 600K-1M this summer. Never had CK, but fingers crossed it helps.
Jun 23, 22, 9:04 am
#1580
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,231
Originally Posted by wanderingjock
wow - you should post those to BA Exec Club and hit Gold Guest List (CK) !! may be worth looking at the earning of TPs. good luck
Jun 23, 22, 10:12 am
#1582
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 222
Originally Posted by BlooJoo
You guys have wild LP numbers! I'm just going to spend $60K on F & J tix and hope it hits! 
Jun 23, 22, 10:12 am
#1583
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 222
Originally Posted by GundamWing01
hey guys. is the status and treatment exactly the same for CK via spend vs CK via APass? no difference?
Jun 23, 22, 10:43 am
#1584
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,231
Originally Posted by snydert
I bet less than $60K of spend will do it given we are now heading towards a recession, so, like the pandemic, AA will try and preserve the CKs. Maybe more auto extensions 🤔
Jun 23, 22, 10:50 am
#1585
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 222
Originally Posted by BlooJoo
It's the same. That said, apparently there's a super secret subset of CKs who are CK+ and get better treatment. That said, I've never had anything but excellent service, and I'm sure I'm not "CK+".
I've always had great service as well, so I'm not sure what could be better, but now I'm curious as to if anyone knows whether or not they have this designation?
Jun 23, 22, 10:59 am
#1586
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,231
Originally Posted by snydert
Interesting...
I've always had great service as well, so I'm not sure what could be better, but now I'm curious as to if anyone knows whether or not they have this designation?
I've always had great service as well, so I'm not sure what could be better, but now I'm curious as to if anyone knows whether or not they have this designation?
Jun 23, 22, 11:51 am
#1587
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,054
Originally Posted by snydert
I believe so, but I can't say for sure as mine is not via AirPass.
Jun 23, 22, 11:55 am
#1588
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,231
Originally Posted by GundamWing01
yea, i assume its the same status since the "spend" is very comparable. if APass requires $60k commitment, i would imagine many earned CKs spend that thru normal flights. although ive read many spend less, but have high $ per segment. im curious whats ur spend and airport if ur willing to share.
Jun 23, 22, 11:56 am
#1589
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,054
Originally Posted by BlooJoo
It's the same. That said, apparently there's a super secret subset of CKs who are CK+ and get better treatment. That said, I've never had anything but excellent service, and I'm sure I'm not "CK+".
Originally Posted by BlooJoo
I just answered you. It's the same.
