Change to Fare Classes and Class of Service Bonuses (3/31/21)
#76
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
I encourage everyone to send in an email here: https://www.alaskaair.com/content/mi...t-mileage-plan
I usually don't "flex" my status, but I think it's important to let them know in this case.
I usually don't "flex" my status, but I think it's important to let them know in this case.
I just sent off 2 emails to AS.
we have discounted First class tickets for the next 7 months. The COS bonus was part of the calculation when purchasing those tickets.
I asked that those with flights already purchased be allowed to keep COS posted at time of purchase.
we will see if we can get AS to see this change in a “new light”.
#77
Join Date: Apr 2013
Location: SJC, OAK, SFO
Programs: AA PRO, AS 100K
Posts: 188
This thread has taken a reduced turn, no pun intended. It is speculation AS does not intend to notify regarding a planned change in 66 days. It is speculation AS does not intend to accommodate existing tickets for mileage accrual, either voluntarily or on request. Please give AS a chance to do the right thing in your eyes before you write them off as "customer unfriendly" or "on a race to the bottom". I also expect changes to Economy fare classes to align with AA and oneworld on February 23, 2021.
#78
Original Poster
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
#79
Join Date: Mar 2007
Posts: 4,974
I thought that at first, but then I reread it. "For travel on or after March 31, 2021 some fare classes and bonus levels will change. On February 23, 2021 we will share the new chart, and begin converting tickets." That's pretty clear. No speculation needed. As of now, they intend to change the fare classes for existing tickets.
#80
Join Date: Sep 2020
Location: Seattle
Programs: AS, HHonors
Posts: 50
#81
Join Date: Sep 2006
Location: Berkeley, CA
Programs: UA Silver, Southwest A-List, Hilton Diamond
Posts: 818
Same thought. Fearing earning will be similar to crediting Alaska metal on AA. Those changes in economy would push me to reconsider my flying. Just going to need to wait and see how this plays out. Hoping we are being more doom and gloom than what is actually released.
Last edited by FlyingBear; Jan 25, 2021 at 11:36 am Reason: Fix typo.
#82
Join Date: Mar 2007
Posts: 4,974
Im fearing this is what is coming. Many discount economy fare classes will only earn .5 miles EQM and RDM soon.
#83
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
I thought that at first, but then I reread it. "For travel on or after March 31, 2021 some fare classes and bonus levels will change. On February 23, 2021 we will share the new chart, and begin converting tickets." That's pretty clear. No speculation needed. As of now, they intend to change the fare classes for existing tickets.
I suspect it would be wholly impractical for them not to convert all existing tickets as of the conversion date, it would cause system chaos. Thus, the question is whether they will grandfather those that were purchased pre-announcement for purposes of EQM calculation. I don't think we have any facts indicating either way on that question.
#84
#85
Original Poster
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
That doesn't necessarily mean they won't adjust EQM for qualifying tickets (i.e., those purchased prior to publication of the new chart).
I suspect it would be wholly impractical for them not to convert all existing tickets as of the conversion date, it would cause system chaos. Thus, the question is whether they will grandfather those that were purchased pre-announcement for purposes of EQM calculation. I don't think we have any facts indicating either way on that question.
I suspect it would be wholly impractical for them not to convert all existing tickets as of the conversion date, it would cause system chaos. Thus, the question is whether they will grandfather those that were purchased pre-announcement for purposes of EQM calculation. I don't think we have any facts indicating either way on that question.
You bring up things such as grandfathering in old tickets, but that requires some assumption/speculation on your part (which is fine) as there is no mention of it. I'm trying to avoid that and go with what AS has stated. If I wanted to speculate, I might wonder why if converting all existing tickets as of the conversion date would cause system chaos, maybe grandfathering in old tickets would cause the same chaos? Hopefully, we are worrying about nothing, this will be chalked up to poor communication, and tickets purchased before this announcement will earn the COS bonus people expected when they bought them.
#86
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
You could either write code for that based on purchase date or fix them manually.
#87
Original Poster
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
Those of us who have been through this exact scenario before with UA (e.g., the reduction of P fare earnings, referenced upthread) have learned not to declare the sky is falling until there's confirmation from the airline that it actually is. I would be very surprised if AS doesn't do the right thing here.
You could either write code for that based on purchase date or fix them manually.
You could either write code for that based on purchase date or fix them manually.
#88
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,156
I received word back from AS:
- Changes are based solely on travel date
- If a ticket was purchased prior to the announcement for post-3/30 travel, one may contact Customer Care to have the pre-3/30 CoS bonus awarded.
#89
Join Date: Mar 2007
Posts: 4,974
Thats a bit better. Did they respond via email or was this on the phone? I want to get written confirmation because its likely to be a flight to get miles adjusted after the fact.
Last edited by olouie; Jan 25, 2021 at 5:52 pm
#90
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,156