Jun 28, 2017, 8:46 pm

FlyerTalk Forums Expert How-Tos and Guides

Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.

Quote:

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.

Routing Rules:

If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
Awards can be booked 330 days in advance.
Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)

Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America

Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.

Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Dec 5, 2017, 10:47 pm

#1501

eponymous_coward

FlyerTalk Evangelist

Join Date: Aug 2007

Location: SEA, but up and down the coast a lot

Programs: Oceanic Airlines Gold Elite

Posts: 20,391

Quote:

Originally Posted by Brianblanco

If you’re flying F LAXHKG do you get access to F lounge in Hong Kong when the connection onward to final destination (BKK) is in J?

Quote:

Originally Posted by Orwaid

-- Yes.

That is the correct answer, assuming that the onward flight is on the same day (or before 6 am next day; CX doesn't have super-early HKG-BKK flights so it really means "same day"). If you're doing a stopover in HKG on an AS award (or even arriving late on one day and leaving next afternoon within 24 hours, so not a full stopover) no dice and it's J lounges for you (which are still super nice compared to the Alaska Lounge). CX lounges are governed by OW access rules:

https://www.oneworld.com/ffp/lounge-access

Quote:

Connecting between oneworld marketed and operated flights:

First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.

CX forum gets this question all the time.

https://www.flyertalk.com/forum/cath...unge-faqs.html

Last edited by eponymous_coward; Dec 5, 2017 at 10:55 pm

Dec 6, 2017, 11:16 am

#1502

MattEvan

Join Date: Jun 2012

Location: Brooklyn, NY

Posts: 1,216

AS offered to add a free lap infant to my CX award (two J seats, ex-US to HKG--my deepest apologies to the rest of the cabin!). Is this right? Seemed odd that there was no charge. It's not ticketed yet, so can't confirm with Cathay if it's set up correctly or not.

Dec 6, 2017, 11:24 am

#1503

ChiefNWA

Join Date: Jun 2009

Location: TPA

Programs: DL Diamond, HH Diamond, IHG Plat, Marriott Gold

Posts: 1,256

I've had a CX J award booked for about 5 months now BOS-HKG-BOM with a 10 hour layover in HKG (which is already long). I received an email from AS this week indicating a schedule change. My departing flight to BOM is now another 4 hours later which will get me into BOM quite late. I have a morning flight booked from BOM the next day at 530AM, so now I'm cutting it close (it's also now once daily HKG-BOM to make matters worse).

I'm guessing I have no recourse on this? I'm sure AS/CX won't put me on another carrier since it was just a minor time change.

Dec 6, 2017, 11:30 am

#1504

beckoa

A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines

Join Date: Dec 2006

Location: FAI

Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E

Posts: 42,953

Quote:

Originally Posted by MattEvan

Unless something has changed recently, I doubt things are going to work out correctly for ticketing.

Dec 6, 2017, 11:33 am

#1505

beckoa

A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines

Join Date: Dec 2006

Location: FAI

Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E

Posts: 42,953

Quote:

Originally Posted by ChiefNWA

Doubtful.

Does CX have any other flight options on this route? Would re-positioning to JFK or ORD help? AS won't move you BOS-JFK/ORD, but can ask to force space open on an earlier JFK flight due to the schedule change with their CX liaison.

Dec 6, 2017, 11:36 am

#1506

eponymous_coward

FlyerTalk Evangelist

Join Date: Aug 2007

Location: SEA, but up and down the coast a lot

Programs: Oceanic Airlines Gold Elite

Posts: 20,391

Quote:

Originally Posted by ChiefNWA

I'm guessing I have no recourse on this? I'm sure AS/CX won't put me on another carrier since it was just a minor time change.

You can get the miles and points back gratis if the timing doesn't work for you any more (minus partner fee), but it's not AS's or CX's problem that you decided to buy another ticket back to back shortly after arriving into BOM and a CX schedule change puts that at risk. Their duty is to get you to BOM (and there's language in the contract of carriage saying, in effect, "schedules are not written in stone") and AS or CX isn't going to buy you plane tickets because you decided to fly immediately after getting to BOM. That was your call. You get to own that.

Best option is seeing if space opens up close in the day before on the BOS-HKG flight, I guess. That at least gets you in for your second ticket in plenty of time.

Quote:

Originally Posted by beckoa

Does CX have any other flight options on this route? Would re-positioning to JFK or ORD help? AS won't move you BOS-JFK/ORD, but can ask to force space open on an earlier JFK flight due to the schedule change with their CX liaison.

Probably have to move another day if the flight option HKG-BOM is once daily. If that's the case might as well stay flying out of BOS. I'm also sort of dubious that CX would do much. OP seems to want to be pushed to different flights on a different airline though?

Last edited by eponymous_coward; Dec 6, 2017 at 11:44 am

Dec 6, 2017, 12:03 pm

#1507

Happy

FlyerTalk Evangelist

Join Date: Jul 2003

Location: Florida

Posts: 29,762

Quote:

Originally Posted by eponymous_coward

We had F coming in, connecting to a HKG-DPS flight the next morning at 10am because that was the only way to connect. We presented our BPs from the day before as well as the BPs to DPS, telling the receptionists they were on the same reservation same ticket. We were graciously let in the Wings. Not saying it is the rule, but does not hurt to try.

Dec 6, 2017, 12:41 pm

#1508

MattEvan

Join Date: Jun 2012

Location: Brooklyn, NY

Posts: 1,216

Quote:

Originally Posted by beckoa

Unless something has changed recently, I doubt things are going to work out correctly for ticketing.

Thanks. CX can't see the infant on the record locator, so I fear you're correct.

Dec 9, 2017, 8:33 am

#1509

seawolf

Original Member

Join Date: May 1998

Location: NYC

Programs: AA 2MM, Bonvoy LTT, Hilton Diamond

Posts: 14,638

Does booking CX award involve both a partner fee of $12.50 and a ticketing fee of $15? Thanks.

Dec 9, 2017, 9:55 am

#1510

Flying for Fun

Join Date: Mar 2017

Location: British Columbia

Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold

Posts: 7,263

Quote:

Originally Posted by seawolf

Does booking CX award involve both a partner fee of $12.50 and a ticketing fee of $15? Thanks.

Partner booking fee of $12.50 is charged for each direction, any ticketing fees should be waived as you cannot book CX online.

James

Dec 9, 2017, 10:45 am

#1511

seawolf

Original Member

Join Date: May 1998

Location: NYC

Programs: AA 2MM, Bonvoy LTT, Hilton Diamond

Posts: 14,638

Quote:

Originally Posted by Flying for Fun

Partner booking fee of $12.50 is charged for each direction, any ticketing fees should be waived as you cannot book CX online.

James

Thanks. I called back. Agent initially agreed that ticketing fee should not be charged but when I ask a refund, she placed me on hold and when she came back, quickly backtracked that the $15 fee was applicable.

Will HUACA.

Dec 9, 2017, 10:50 am

#1512

eponymous_coward

FlyerTalk Evangelist

Join Date: Aug 2007

Location: SEA, but up and down the coast a lot

Programs: Oceanic Airlines Gold Elite

Posts: 20,391

Quote:

Originally Posted by Flying for Fun

Partner booking fee of $12.50 is charged for each direction, any ticketing fees should be waived as you cannot book CX online.

James

I thought that too. Then some people in this thread reported they are not charged the $15 fee (if you look at the thread history):

Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

and some are.

Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

Dec 9, 2017, 6:25 pm

#1513

ned

Join Date: Nov 2002

Programs: MTD pass holder

Posts: 1,142

I have been charged and other times I have not been charged. I have not argued as I never make the discovery until sometime after the tickets have been issued.

Dec 9, 2017, 6:51 pm

#1514

CDKing

FlyerTalk Evangelist

Join Date: Dec 2007

Location: BOS/ORH

Programs: AS 75K

Posts: 18,323

If you are not Gold, phone fee applies whether its bookable online or not. Sometimes you get lucky and its waived.

Dec 9, 2017, 7:23 pm

#1515

crimsona

Join Date: Jan 2011

Location: YVR to SEA

Posts: 2,535

Quote:

Originally Posted by MattEvan

CX charges 20 or 25 percent of the cash rates for infant fares ex US. For business class it's quite expensive depending on what the base rate is

If they can really ticket it for free, take it and thank them profusely

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