Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Routing Rules:
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
- If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
- Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
- The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
- One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
- Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
- As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
- Awards can be booked 330 days in advance.
- Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Cathay Pacific (CX) Award Redemption, Booking and Availability 2017 and Later
#1486
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,395
Asiamiles has inventory that would not be available to partners. I would only use it if I liked being lied to and frustrated once calling in to AS.
#1487
Suspended
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
I was never really certain what a classic award meant when searching on Qantas. I always assumed it just meant saver award space. Everytime Ive searched for F using QFs tool Ive used the classic rewards.
#1488
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
if you see a cx award seat on QF FF then it's classic - QF cannot show any non-classic seat except on its own metal?
#1489
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
I don't disagree with the basic concept you propose. It could very well be the case that the economics of CX awards are not favourable to Alaska. But what I'm hung up on is the execution.
If it was formulaic, such as AS = OneWorld - X, or something like that, then we'd be able to figure out the pattern pretty easily. But it isn't. I've had cases where OW = 3 and AS = 2...but I've also had cases where AS =1 and OW = 0. I've also had cases where AS and OW match. (Last week, I changed 3J EWRHKG to 3J JFKYVRHKG without much fuss...and the EWRHKG was returned to OW inventory).
Now, it could be that AS specifically revenue manages its CX awards...but that seems ridiculously complex. The time and expense associated with that just seems really unlikely to me.
So it leaves us where we began - why don't they harmonize?
Respectfully, Jamie
If it was formulaic, such as AS = OneWorld - X, or something like that, then we'd be able to figure out the pattern pretty easily. But it isn't. I've had cases where OW = 3 and AS = 2...but I've also had cases where AS =1 and OW = 0. I've also had cases where AS and OW match. (Last week, I changed 3J EWRHKG to 3J JFKYVRHKG without much fuss...and the EWRHKG was returned to OW inventory).
Now, it could be that AS specifically revenue manages its CX awards...but that seems ridiculously complex. The time and expense associated with that just seems really unlikely to me.
So it leaves us where we began - why don't they harmonize?
Respectfully, Jamie
#1490
Join Date: Apr 2005
Location: hong kong
Programs: Centurion, Lan Platinum, ANA Mileage Club, HHonors D, SPG G
Posts: 401
Am i allowed a Domestic Stopover +a international stopover?
Looking to fly next May (when VX ceases to exist and all routes become AS) from EWR to ultimately JNB.
Would a routing of EWR-SFO, domestic stopover, SFO-HKG on CX with a stopover in HKG and then HKG-JNB work?
thanks
Would a routing of EWR-SFO, domestic stopover, SFO-HKG on CX with a stopover in HKG and then HKG-JNB work?
thanks
#1491
#1492
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,395
Read the wiki. One stopover of longer than 24 hours on a one way. You can pick SFO or HKG, not both.
#1493
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
So long as I asked the agents the right questions, it seems that you can now use VX as well as AS for the domestic connection in conjunction with a CX award. Note 5 of the T&C suggests that VX/F can't be booked on some routes ("Not valid for travel in Business/First on nonstop flights between New York - JFK and Los Angeles, San Francisco, or Seattle.") I'm going to email them to confirm.
#1494
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
So long as I asked the agents the right questions, it seems that you can now use VX as well as AS for the domestic connection in conjunction with a CX award. Note 5 of the T&C suggests that VX/F can't be booked on some routes ("Not valid for travel in Business/First on nonstop flights between New York - JFK and Los Angeles, San Francisco, or Seattle.") I'm going to email them to confirm.
#1495
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
AS needs to update the charts and put the little indicators about which notes apply to which carriers or clean up the chart in general. That note was for Delta who did not allow J awards on the premium (flat-bed) service routes. VX cannot be combined. VX flights become AS flights as of 4/25 so one would no longer be combining partners.
#1496
Join Date: Dec 2007
Programs: Hilton Diamond
Posts: 274
I'm not sure if the Boise call center knows how to book Cathay flights. I ended getting 3 different reps from Boise for Cathay flights I was booking - 2 could not find any availability and 1 had difficulty booking the flights and ended up hanging up on me. When I called the Seattle call centers they were able to find the flights, book the flights, and also find the flight and book the flight the person from Boise failed to release back to inventory after he hung up on me. I would recommend if you get the Boise call center and are booking Cathay flights to hang up and call back until you get Seattle. Otherwise they might tell you no award availability when there is since they don't know how to search for it properly and even if they do find it might have difficulty booking it.
Other data points -
Alaska availability matched BA and Cathay websites on the first flights I booked. For the return flights BA showed no availability, Cathay showed availability, and Alaska showed availability.
On the first tickets booked the award tickets showed middle names on the second set of tickets the middle name was not on the award ticket. I asked the agent and she said she added the middle name. I assume from reading the Cathay forum that it's in the secure flyer field but not reflected on the actual ticket.
Other data points -
Alaska availability matched BA and Cathay websites on the first flights I booked. For the return flights BA showed no availability, Cathay showed availability, and Alaska showed availability.
On the first tickets booked the award tickets showed middle names on the second set of tickets the middle name was not on the award ticket. I asked the agent and she said she added the middle name. I assume from reading the Cathay forum that it's in the secure flyer field but not reflected on the actual ticket.
#1497
Join Date: Sep 2007
Posts: 123
I'm not sure if the Boise call center knows how to book Cathay flights. I ended getting 3 different reps from Boise for Cathay flights I was booking - 2 could not find any availability and 1 had difficulty booking the flights and ended up hanging up on me. When I called the Seattle call centers they were able to find the flights, book the flights, and also find the flight and book the flight the person from Boise failed to release back to inventory after he hung up on me. I would recommend if you get the Boise call center and are booking Cathay flights to hang up and call back until you get Seattle. Otherwise they might tell you no award availability when there is since they don't know how to search for it properly and even if they do find it might have difficulty booking it.
Other data points -
Alaska availability matched BA and Cathay websites on the first flights I booked. For the return flights BA showed no availability, Cathay showed availability, and Alaska showed availability.
On the first tickets booked the award tickets showed middle names on the second set of tickets the middle name was not on the award ticket. I asked the agent and she said she added the middle name. I assume from reading the Cathay forum that it's in the secure flyer field but not reflected on the actual ticket.
Other data points -
Alaska availability matched BA and Cathay websites on the first flights I booked. For the return flights BA showed no availability, Cathay showed availability, and Alaska showed availability.
On the first tickets booked the award tickets showed middle names on the second set of tickets the middle name was not on the award ticket. I asked the agent and she said she added the middle name. I assume from reading the Cathay forum that it's in the secure flyer field but not reflected on the actual ticket.
It doesn't matter where the call center is, only if the agent on the line can book partner awards. Some are familiar/been trained and some haven't. My experience has been to ask at the beginning of the call if they can book CX awards. They will tall you if they can or cannot and then transfer you to someone who can.
Interesting data point about AS seeing same available seats as BA. I have booked two International roundtrips in J and F in last couple years and neither time could AS see the seats I was seeing while I was logged into my BA account. If BA showed 2, AS would see 1. If BA showed 3, AS would see 2 or 1. They never matched. This was true for all US flights to HKG and HKG to Sydney or Perth. YMMV. each time I was able to secure the seats I wanted but it took many calls to AS over an extended time period to get exact dates. Usually what would happen is I would book a seat in J but not on an ideal date/flight. As time went on , other seats would pop up and I would call back and switch. Being MVPG helped with no change fees under 60 days. Both RT's were for pleasure and my dates were somewhat flexible which also helped. Leaving on Monday or Thurs didn't really matter to be and because of this I was able to secure seats in F for all my flights that had an F cabin.
#1498
Join Date: Jan 2017
Programs: Alaska 75K
Posts: 91
If youre flying F LAXHKG do you get access to F lounge in Hong Kong when the connection onward to final destination (BKK) is in J?