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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Jun 28, 2017, 8:46 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
  • If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
  • Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
  • The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
  • One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
  • Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
  • As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
  • Awards can be booked 330 days in advance.
  • Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)

Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America


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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Nov 2, 2017, 8:30 am
  #1351  
 
Join Date: Apr 2015
Location: ATL
Programs: DL PM
Posts: 53
I wanted to say a big THANK YOU to the contributors of this thread - it has a wealth of knowledge that is so useful. I will be putting these tips and tricks to use! Currently have ORD-HKG (stopover)-KIX booked at the end of May, 1F and 1J, but I'll be stalking like crazy to get that second F for the ORD-HKG segment
kdavis527 is offline  
Old Nov 2, 2017, 9:08 am
  #1352  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by kdavis527
I wanted to say a big THANK YOU to the contributors of this thread - it has a wealth of knowledge that is so useful. I will be putting these tips and tricks to use! Currently have ORD-HKG (stopover)-KIX booked at the end of May, 1F and 1J, but I'll be stalking like crazy to get that second F for the ORD-HKG segment
Congratulations! Hope your booking process was as easy as mine.

James
Flying for Fun is online now  
Old Nov 2, 2017, 10:15 am
  #1353  
 
Join Date: Dec 2016
Posts: 14
I was looking for 2J on SFO-HKG around end of Nov on the newly started A350 flights. It occurs to me that CX is not releasing any A350 J seats at all for Nov/Dec period at all. That's why I am looking for anyone who were able to get J seats in this new A350 routes.

Thanks for your sharing of experience.
Larch2017 is offline  
Old Nov 2, 2017, 10:20 am
  #1354  
 
Join Date: Jul 2004
Posts: 4,541
Originally Posted by Larch2017
I was looking for 2J on SFO-HKG around end of Nov on the newly started A350 flights. It occurs to me that CX is not releasing any A350 J seats at all for Nov/Dec period at all. That's why I am looking for anyone who were able to get J seats in this new A350 routes.

Thanks for your sharing of experience.
Not exactly sure what datapoints you are looking for. But I was able to redeem 3 J awards on the EWRHKG A359 for next August...and then changed the departure date by about a week. So it's clear at least six awards were released on that route.

Booked the mini-cabin in hopes the footwell is a bit larger since it's part of the bulkhead.

Jamie
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Old Nov 2, 2017, 10:21 am
  #1355  
 
Join Date: Jul 2004
Posts: 4,541
Originally Posted by Larch2017
I was looking for 2J on SFO-HKG around end of Nov on the newly started A350 flights. It occurs to me that CX is not releasing any A350 J seats at all for Nov/Dec period at all. That's why I am looking for anyone who were able to get J seats in this new A350 routes.

Thanks for your sharing of experience.
Also, end of Nov isn't within the close-in booking window. I wouldn't expect any J awards this early in the first place.
jamienbaker is offline  
Old Nov 2, 2017, 4:21 pm
  #1356  
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Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Originally Posted by jamienbaker
Booked the mini-cabin in hopes the footwell is a bit larger since it's part of the bulkhead.
More like the opposite.
G-CIVC is online now  
Old Nov 2, 2017, 4:23 pm
  #1357  
 
Join Date: Jul 2004
Posts: 4,541
Originally Posted by G-CIVC
More like the opposite.
Really? I’m so accustomed to that, I just assumed. Anything you recommend? It’s actually for my wife and two teenage sons.
jamienbaker is offline  
Old Nov 3, 2017, 10:07 pm
  #1358  
 
Join Date: Apr 1999
Location: Philippines
Programs: CebGo 5J, Hilton Diamond, IHG Platinum, Alaska 100K
Posts: 4,696
Strange. Yesterday I was denied the following award:
SEA-SFO (Y)
SFO-HKG (J)
HKG-Adelaide (PE)

because the agent said Cathay Awards do not allow mixed Cabin bookings. Is this true?
davistev is offline  
Old Nov 3, 2017, 10:11 pm
  #1359  
 
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Originally Posted by davistev
Strange. Yesterday I was denied the following award:
SEA-SFO (Y)
SFO-HKG (J)
HKG-Adelaide (PE)

because the agent said Cathay Awards do not allow mixed Cabin bookings. Is this true?
At least one FTer has been told this before, and it's absolutely false. Hang up and call again.
jinglish is offline  
Old Nov 3, 2017, 10:25 pm
  #1360  
 
Join Date: Apr 1999
Location: Philippines
Programs: CebGo 5J, Hilton Diamond, IHG Platinum, Alaska 100K
Posts: 4,696
Thanks for a quick reply Jinglish. I actually went ahead and confirmed:

SEA-SFO (Y)
SFO-HKG (J)
HKG- Surabaya (J)
and I was just going to jump on a Jetstar to Adelaide from DPS ($150).

So now my question is: Can I make an Award Change without losing the SFO-HKG J flight. I would like to replace the Surabaya flight with the Adelaide PE flight and pay 5,000 miles more.
davistev is offline  
Old Nov 4, 2017, 8:22 am
  #1361  
 
Join Date: Aug 2013
Programs: Alaska MVP Gold
Posts: 917
Originally Posted by davistev
Thanks for a quick reply Jinglish. I actually went ahead and confirmed:

SEA-SFO (Y)
SFO-HKG (J)
HKG- Surabaya (J)
and I was just going to jump on a Jetstar to Adelaide from DPS ($150).

So now my question is: Can I make an Award Change without losing the SFO-HKG J flight. I would like to replace the Surabaya flight with the Adelaide PE flight and pay 5,000 miles more.
Yes, that should be no problem for them.
Calculon is offline  
Old Nov 4, 2017, 11:39 am
  #1362  
FlyerTalk Evangelist
 
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Originally Posted by davistev
Thanks for a quick reply Jinglish. I actually went ahead and confirmed:

SEA-SFO (Y)
SFO-HKG (J)
HKG- Surabaya (J)
and I was just going to jump on a Jetstar to Adelaide from DPS ($150).

So now my question is: Can I make an Award Change without losing the SFO-HKG J flight. I would like to replace the Surabaya flight with the Adelaide PE flight and pay 5,000 miles more.
My first ever premium cabin award was CX to DPS to catch flight to OZ. I did air asia one way and jetstar the other. Though that was much shorter flight since i only went to Darwin (where CX doesnt fly). It was quite the adventure going from CX F/J to ULCC Y.

Last edited by CDKing; Nov 5, 2017 at 11:05 am
CDKing is offline  
Old Nov 4, 2017, 1:24 pm
  #1363  
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by davistev
Thanks for a quick reply Jinglish. I actually went ahead and confirmed:

SEA-SFO (Y)
SFO-HKG (J)
HKG- Surabaya (J)
and I was just going to jump on a Jetstar to Adelaide from DPS ($150).

So now my question is: Can I make an Award Change without losing the SFO-HKG J flight. I would like to replace the Surabaya flight with the Adelaide PE flight and pay 5,000 miles more.
I'm based in Surabaya if you are planning to stay PM me if you want any suggestions.
gpeso8 is offline  
Old Nov 6, 2017, 9:16 am
  #1364  
 
Join Date: Nov 2012
Programs: SPG Gold, Aeroplan, Hilton Honors, Le Club Accor Platinum
Posts: 268
First time using Alaskan miles for an award booking. Booked 4 J tickets from BKK to HKG (stopover) and then to YYZ with Cathay Pacific for Aug 2018. Used BA Avíos to check for availability. Agent was very helpful.
1011TriStar is offline  
Old Nov 6, 2017, 10:43 am
  #1365  
 
Join Date: Jul 2016
Posts: 8
Hi all, new to this thread.

Been looking at HKG-LHR in April 2018 F or J. I can see award availability on Ba.com but Alaska agents can't seem to find availability when I call. This has happened on a couple of dates.

Do Avios and Mileage plan have different levels of priority? I'm not sure what's going on
charlied77 is offline  


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