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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Jun 28, 2017, 8:46 pm
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Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
  • If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
  • Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
  • The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
  • One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
  • Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
  • As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
  • Awards can be booked 330 days in advance.
  • Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)

Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America


Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Jan 1, 2018, 12:33 pm
  #1591  
 
Join Date: Sep 2015
Posts: 48
Looking for HKG-MEL in late july, can be any class. What are the chances some seats open up at the 2 to 4 weeks beforehand mark?
downtheback. is offline  
Old Jan 1, 2018, 5:21 pm
  #1592  
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I just successfully ticketed two JNB-HKG-LAX tickets. HKG-LAX are different flights, albeit on the same day. JNB-HKG is in biz, all that is offered. HKG-LAX is in F. It took me a couple hours of prep before calling AS. The AS agent said it was rare to be able to accomplish 2 F bookings so easily. I thought it might be worth going thru how I did this.

A number of people in this thread suggested using awardnexus. It is a paid service, where you buy a certain number of searches. I found it invaluable for this. I knew from reading the thread that I was unlikely to find 2 F seats for an individual flight. Thus, my first step was to search for 1 seat for the window of time I had available. I searched over 28 days and found an F seat on at least one of the 3 HKG-LAX flights on 24 days. I reran the search looking for 2 seats. Nope, not a single flight had 2 seats. I then searched the same window for 2 seats from JNB-HKG in biz. I only found 4 days that had 2 seats available. I wanted a day in Hong Kong so I took one of those four days to see what onward flights to LAX were available with the layover that I wanted. I found two separate flights with 1 seat each. I then called AS and fed the dates and flights that I wanted. AS requires that the ticket be issued during the course of the call; there is no courtesy hold.

I now have awardnexus set to search on a daily basis for the two flights where we are ticketed from HKG-LAX. Hopefully over the next several months a second seat will become available and we can fly together. (Neither of these flights had a business class award seat available so that was not an option.) I very much want us to fly together but we will end our trip separately if need be.

Cost: 70K points per ticket plus roughly $100 that includes a $12.50 nonrefundable partner ticket fee
SanDiego1K is offline  
Old Jan 1, 2018, 5:39 pm
  #1593  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by SanDiego1K
I just successfully ticketed two JNB-HKG-LAX tickets. HKG-LAX are different flights, albeit on the same day. JNB-HKG is in biz, all that is offered. HKG-LAX is in F. It took me a couple hours of prep before calling AS. The AS agent said it was rare to be able to accomplish 2 F bookings so easily. I thought it might be worth going thru how I did this.

A number of people in this thread suggested using awardnexus. It is a paid service, where you buy a certain number of searches. I found it invaluable for this. I knew from reading the thread that I was unlikely to find 2 F seats for an individual flight. Thus, my first step was to search for 1 seat for the window of time I had available. I searched over 28 days and found an F seat on at least one of the 3 HKG-LAX flights on 24 days. I reran the search looking for 2 seats. Nope, not a single flight had 2 seats. I then searched the same window for 2 seats from JNB-HKG in biz. I only found 4 days that had 2 seats available. I wanted a day in Hong Kong so I took one of those four days to see what onward flights to LAX were available with the layover that I wanted. I found two separate flights with 1 seat each. I then called AS and fed the dates and flights that I wanted. AS requires that the ticket be issued during the course of the call; there is no courtesy hold.

I now have awardnexus set to search on a daily basis for the two flights where we are ticketed from HKG-LAX. Hopefully over the next several months a second seat will become available and we can fly together. (Neither of these flights had a business class award seat available so that was not an option.) I very much want us to fly together but we will end our trip separately if need be.

Cost: 70K points per ticket plus roughly $100 that includes a $12.50 nonrefundable partner ticket fee

how far in advance of trip date? 11 months out?
gnomey is offline  
Old Jan 1, 2018, 5:41 pm
  #1594  
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Join Date: Oct 2000
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Originally Posted by gnomey
how far in advance of trip date? 11 months out?
7 months. Thus, my surprise at the good results.
SanDiego1K is offline  
Old Jan 1, 2018, 6:05 pm
  #1595  
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Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Originally Posted by SanDiego1K
7 months. Thus, my surprise at the good results.
I booked my CX F award 5 months out. Though i think they messed up my taxes as my DXB-HKG-BOS was only ~$60
CDKing is offline  
Old Jan 1, 2018, 8:40 pm
  #1596  
 
Join Date: May 2014
Posts: 141
Upgrade existing award booking to a higher cabin class?

Hi all, I'm booked on CX in PE from HKG to JFK. I'm wondering if a spot in J opens up before I fly, can I call Alaska to use additional miles to upgrade to J? I used to do that with AA before deval a couple of years ago, not sure if the same rule/policy would apply for Alaska. Thanks!
mrwangkai is offline  
Old Jan 2, 2018, 12:31 am
  #1597  
 
Join Date: Jan 2010
Location: Huntington Beach, CA
Posts: 237
I understand that you can book AS award at 11 months out. I want to book one way trip to Boston with stop over in LAX (my home base) then Lisbon.
For example BOS-LAX May 15 2018
LAX- LIS Sept 5 2018
After I fly the 1st segment, Can I change my 2nd segment to May 2019? Since I can only book 11 month out, so I am thinking about booking any date in Sep then change it later when the award in May 2019 is open up. I don't mind paying for the $125 change fee. I just want to know if this allow?
travelbug2225 is offline  
Old Jan 2, 2018, 12:51 am
  #1598  
 
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Originally Posted by travelbug2225
I understand that you can book AS award at 11 months out. I want to book one way trip to Boston with stop over in LAX (my home base) then Lisbon.
For example BOS-LAX May 15 2018
LAX- LIS Sept 5 2018
After I fly the 1st segment, Can I change my 2nd segment to May 2019? Since I can only book 11 month out, so I am thinking about booking any date in Sep then change it later when the award in May 2019 is open up. I don't mind paying for the $125 change fee. I just want to know if this allow?
You can't change an award reservation after the first segment has been flown, but you won't even be able to route like this anyway. AS doesn't publicly post this rule, but this kind of backtracking isn't allowed if you can get to your final destination without crossing the country--e.g., in the case of CX awards, you can redeem to HKG-LAX, or HKG-JFK, or maybe even HKG-LAX-JFK (I think but can't say with 100% certainty), but not HKG-JFK-LAX. BA and AA are the only AS partners who can get you to LIS; the former lets you do a one-stop from BOS, while the latter flies seasonally from PHL, and I can't possibly see AS letting you redeem BOS-LAX-PHL to connect to a transatlantic segment.

Also, this is the CX awards thread, not a general awards question thread.
jinglish is offline  
Old Jan 2, 2018, 5:41 am
  #1599  
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Location: SEA, but up and down the coast a lot
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Posts: 20,395
Originally Posted by mrwangkai
Hi all, I'm booked on CX in PE from HKG to JFK. I'm wondering if a spot in J opens up before I fly, can I call Alaska to use additional miles to upgrade to J? I used to do that with AA before deval a couple of years ago, not sure if the same rule/policy would apply for Alaska. Thanks!
Yes. Without MVPG+ status you may be charged a $125 change fee.
eponymous_coward is offline  
Old Jan 2, 2018, 12:05 pm
  #1600  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by travelbug2225
I understand that you can book AS award at 11 months out. I want to book one way trip to Boston with stop over in LAX (my home base) then Lisbon.
For example BOS-LAX May 15 2018
LAX- LIS Sept 5 2018
After I fly the 1st segment, Can I change my 2nd segment to May 2019? Since I can only book 11 month out, so I am thinking about booking any date in Sep then change it later when the award in May 2019 is open up. I don't mind paying for the $125 change fee. I just want to know if this allow?
Cathay doesn’t fly to Lisbon!!
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Old Jan 2, 2018, 1:15 pm
  #1601  
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Location: Florida
Posts: 29,763
Congrats on getting your African trip booked again.

What you described has always been the (right) way to do the search. I and many do such all the time. Except that I just use BA to do it instead of using AwardNexus. Works just fine, except cannot search the dates within 7 days of departure, so does not for AwardNexus as it simply pulls data from other sites including BA's. Just that it is laid out in a way some found it easier to read for them, or may be more efficient for them than the BA display which is for 7 days at a time only.

Dont waste your time and money to search the additional F seat in coming months until it is within week to 10 days to your departure. Because CX would NOT release another F seat until then. It has been like that for almost 2 years now.

You will however, most likely will find an additional F seat become available on either / both the flights you have already booked, within days to your departure. You can call AS to change the booking if seats available and you want to switch - but of course it means you would need to pay the $125 fee if you are not top elite of AS, AND you would need to call in US from South Africa or HKG on the last minute change. Whether you want to take the risk of messing something up during the reticketing while you are still on the road, is up to you.
We had the identical set up the past Sept but I did not bother to change our tickets (my husband's flight was earlier and he was the only passenger in F, while mine had 3 including myself). We could change our tickets at HKG check in by calling AS but given we also had same day connecting AS flight (on same flight) after LAX I did not want to mess around with the reissuance of tickets.

FWIW, we have been doing the separate flights back multiple times. Usually it is the 12:30pm flight and the 4:30pm flight. They leave only 4 to 5 hours apart so not a big deal to be on separate flights. We might be the only couple who dont need to fly together, as we dont never seat together either even in the business class as we prefer window seats.
There were also occasions that we were on same flight but husband was in Biz while I was in F. He does not drink and does not eat caviar so it is a waste to let him sit in F. LOL. Though he ALWAYS gets A LOT of brownie points from the purser and FAs when we fly like this! Each time the purser and FAs doled out on him, gave him F PJ and desserts! (He does not want the PJ at all nut I tell him to just keep it when the pursers want to show him their love.)

Originally Posted by SanDiego1K
I just successfully ticketed two JNB-HKG-LAX tickets. HKG-LAX are different flights, albeit on the same day. JNB-HKG is in biz, all that is offered. HKG-LAX is in F. It took me a couple hours of prep before calling AS. The AS agent said it was rare to be able to accomplish 2 F bookings so easily. I thought it might be worth going thru how I did this.

A number of people in this thread suggested using awardnexus. It is a paid service, where you buy a certain number of searches. I found it invaluable for this. I knew from reading the thread that I was unlikely to find 2 F seats for an individual flight. Thus, my first step was to search for 1 seat for the window of time I had available. I searched over 28 days and found an F seat on at least one of the 3 HKG-LAX flights on 24 days. I reran the search looking for 2 seats. Nope, not a single flight had 2 seats. I then searched the same window for 2 seats from JNB-HKG in biz. I only found 4 days that had 2 seats available. I wanted a day in Hong Kong so I took one of those four days to see what onward flights to LAX were available with the layover that I wanted. I found two separate flights with 1 seat each. I then called AS and fed the dates and flights that I wanted. AS requires that the ticket be issued during the course of the call; there is no courtesy hold.

I now have awardnexus set to search on a daily basis for the two flights where we are ticketed from HKG-LAX. Hopefully over the next several months a second seat will become available and we can fly together. (Neither of these flights had a business class award seat available so that was not an option.) I very much want us to fly together but we will end our trip separately if need be.

Cost: 70K points per ticket plus roughly $100 that includes a $12.50 nonrefundable partner ticket fee
SanDiego1K likes this.
Happy is offline  
Old Jan 2, 2018, 4:46 pm
  #1602  
Community Director Emerita
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,752
Great advice. Thanks, Happy. We, too, will travel separately if need be. We're together from JNB and will be together while in HKG. Of course we'll prefer it if we manage to get on the same flight from HKG to LAX, but life will go on if we aren't.
SanDiego1K is offline  
Old Jan 2, 2018, 7:59 pm
  #1603  
 
Join Date: Sep 2016
Posts: 322
I think I have the below correct, but can someone who is more experienced with this validate / confirm?

I've got 70K Alaska Air miles, and am planning to book ICN - HKG - JFK in Business for ICN-HKG and First for HKG-JFK. British Airways is showing availability (albeit limited, but still) for these routes / fare classes. For the purposes of discussion, ICN to HKG is on Day 1, and HKG to JFK is on Day 2 (aka, these two flights aren't on the same day, but rather, one day apart).

If I call the Alaska Air reservations line, they can book this (including the stopover) for the 70K points plus fees, assuming fare classes are still available at time of call. They won't book me in Business all the way through (but instead, business ICN to HKG, first from HKG to JFK).

Just double checking as I want to make sure I can lock in the HKG to JFK in First. Many thanks!
hardworking21 is offline  
Old Jan 2, 2018, 8:09 pm
  #1604  
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Join Date: Dec 2007
Location: BOS/ORH
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Posts: 18,323
Originally Posted by hardworking21
I think I have the below correct, but can someone who is more experienced with this validate / confirm?

I've got 70K Alaska Air miles, and am planning to book ICN - HKG - JFK in Business for ICN-HKG and First for HKG-JFK. British Airways is showing availability (albeit limited, but still) for these routes / fare classes. For the purposes of discussion, ICN to HKG is on Day 1, and HKG to JFK is on Day 2 (aka, these two flights aren't on the same day, but rather, one day apart).

If I call the Alaska Air reservations line, they can book this (including the stopover) for the 70K points plus fees, assuming fare classes are still available at time of call. They won't book me in Business all the way through (but instead, business ICN to HKG, first from HKG to JFK).

Just double checking as I want to make sure I can lock in the HKG to JFK in First. Many thanks!
That should work. I'd mention up front when you call that you are booking an award on Cathay Pacific. They will likely have to transfer you, this is a good sign as you will know the next person has the experience to book, vs hoping the agent that first answers truly does. They usually don't mention cabin right away but after giving the first flight info and they ask about cabin, mention that you are booking mixed cabin (Business, continuing on on First)
CDKing is offline  
Old Jan 2, 2018, 8:12 pm
  #1605  
 
Join Date: Sep 2016
Posts: 322
Originally Posted by CDKing
That should work. I'd mention up front when you call that you are booking an award on Cathay Pacific. They will likely have to transfer you, this is a good sign as you will know the next person has the experience to book, vs hoping the agent that first answers truly does. They usually don't mention cabin right away but after giving the first flight info and they ask about cabin, that you are booking mixed cabin (Business, continuing on on First)
Makes complete sense. Here's to hoping the agent does indeed know how to route this (from what TPG and other travel blogs have said, they are fairly experienced and should be capable of doing this). Thank you!
hardworking21 is offline  


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