Feb 18, 2017, 12:46 am
Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.
Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers
3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers
3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier
Apr 27, 2017, 1:07 pm
#751
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,857
It probably would have helped at least a little if Alaska AND Priority Pass would have communicated the May 1st deadline at PDX a few weeks prior...they've obviously known about it for weeks....why not let everyone know in-advance to avoid at least *some* frustration?? The communication (or lack thereof) has been poor to say the least.
And how do they "let everyone know in advance" -- I'd bet most people with PP cards don't follow this thread/site. And if they had added the note that now appears on the PP site a month earlier, would that really have made any meaningful difference for anyone? I at least don't spend a lot of time looking at changes for lounge access policies when planning future travel.
it's just a fairly mediocre lounge with a Holiday Inn Express pancake printer, folks! You aren't being denied free access to a Michelin 3 star restaurant!
Apr 27, 2017, 1:11 pm
#752
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
If "Select" members are suddenly being shut out at more and more lounges people need to start screaming at their CC's that are providing these "Select" memberships to make them standard top tier PP memberships as they are becoming useless. The CC can still provide the other benefits they offer for their PP memberships just as they do now if they wanted to. And having the membership is part of the justification of the higher annual fees these credit cards are getting.
Apr 27, 2017, 1:26 pm
#753
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,209
This thread has so much misinformation. From Priority Pass website for PDX, SEA and LAX:
No, they are not leaving the program on May 1st.
Yes, after May 1st you will be able to access those lounges still with your Priority Pass card (Select or otherwise). Still could potentially see the signs out denying access I'd guess.
But no, you probably won't be able to bring a guest with you.
Effective 01MAY, due to capacity constraints, the lounge cannot accommodate accompanying guests at this time.
Yes, after May 1st you will be able to access those lounges still with your Priority Pass card (Select or otherwise). Still could potentially see the signs out denying access I'd guess.
But no, you probably won't be able to bring a guest with you.
Apr 27, 2017, 1:39 pm
#754
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Helped with what? I would still fly the same trips (access or no access to an Alaska Club isn't a meaningful factor for me). So not clear what it would really change.
And how do they "let everyone know in advance" -- I'd bet most people with PP cards don't follow this thread/site. And if they had added the note that now appears on the PP site a month earlier, would that really have made any meaningful difference for anyone? I at least don't spend a lot of time looking at changes for lounge access policies when planning future travel.
it's just a fairly mediocre lounge with a Holiday Inn Express pancake printer, folks! You aren't being denied free access to a Michelin 3 star restaurant!
And how do they "let everyone know in advance" -- I'd bet most people with PP cards don't follow this thread/site. And if they had added the note that now appears on the PP site a month earlier, would that really have made any meaningful difference for anyone? I at least don't spend a lot of time looking at changes for lounge access policies when planning future travel.
it's just a fairly mediocre lounge with a Holiday Inn Express pancake printer, folks! You aren't being denied free access to a Michelin 3 star restaurant!
Apr 27, 2017, 1:57 pm
#755
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
Back when UA was doing this there was a note on the page for all UA clubs saying that PP members who obtained their membership through their financial institution can't access this lounge. There is no such wording on the Alaska Lounge pages despite the fact that the pages were obviously updated today with the no guest restriction. Unless AS is planning to restrict Select members manually by having the lounge agent look at the card, I think it's unlikely.
Apr 27, 2017, 7:35 pm
#756
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
I got a Twitter response saying that the plan to quit accepting PP "Select" at the PDX lounge has been "paused" in favor of a plan to just deny PP guests (based on customer feedback). So, we'll see what happens now...
Apr 28, 2017, 3:51 pm
#757
Join Date: Sep 2007
Posts: 998
Again, it still sucks having set times that the lounge is "closed" but I think I would still like that more then the random guessing game. At least then I would try to book my flights around the busy times. This thread has helped a lot on that, but still is a toss up a bit...
Apr 29, 2017, 8:15 am
#760
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
Chase and Citi will then need to update all their documentation that says credit card holders and their guests can enter the lounges with a big asterisk.
Also, is the PP guest ban going to apply after the SEA C lounge opens? I presume this policy is until further notice...
When my wife is there I will still try and go in every time and have them tell me she is not allowed.
Yes, I could pay to join the lounge but seriously, if I am on an Alaska flight in First (upgrade) with a PP card and my wife and a lounge half full and still get turned away?
I think it would have been much more reasonable to limit to ONE guest which is consistent with some other lounge access rules.
I think this will make PP members even more angry when they are told they can almost get in but can't because they have a guest with them.
Also, is the PP guest ban going to apply after the SEA C lounge opens? I presume this policy is until further notice...
When my wife is there I will still try and go in every time and have them tell me she is not allowed.
Yes, I could pay to join the lounge but seriously, if I am on an Alaska flight in First (upgrade) with a PP card and my wife and a lounge half full and still get turned away?
I think it would have been much more reasonable to limit to ONE guest which is consistent with some other lounge access rules.
I think this will make PP members even more angry when they are told they can almost get in but can't because they have a guest with them.
Apr 29, 2017, 3:06 pm
#761
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
I think they (AS) is waiting to see how many drop their CSR cards when they have to re up this fall. If the number drops significantly, then they may go back to include 1 companion upon entry.
Apr 30, 2017, 4:47 pm
#762
Join Date: Dec 2016
Posts: 578
No sign at SEA D at opening today (5am). Quite a long line though, a mix of BR members and PP. The agents were informing PP folks of the May 1 effective date for no PP guests.
Apr 30, 2017, 6:40 pm
#763
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
I was under the impression that the May 1st date only applied to the PDX lounge...I guess it's going systemwide (which I figured would happen, but not that soon).
Apr 30, 2017, 6:49 pm
#764
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
Not entirely systemwide, but at SEA, PDX and LAX. (No more guesting privileges for Priority Pass holders.)
May 1, 2017, 10:40 am
#765
Join Date: Sep 2007
Posts: 998
I think I was wondering if there was any news on if the PDX expanding AL would be moving to a new location, or if there was enough space around the current one to make the expansion at it's current location...