Apr 5, 2014, 3:23 pm
Last edit by: eponymous_coward
Emirates award guide using Alaska Airlines miles
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Consolidated Emirates (EK) awards availability/booking/routing thread
Oct 15, 2015, 8:47 pm
#2341
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,074
Today AS opened up their award calendar for 09/10/16 and that isn't showing anything available but economy on EK whereas previously every day was wide open in J and F.
I wish one of the bloggers that actually have contacts at AS and EK would pick this story up and help get to the bottom of what's going on here.
I wish one of the bloggers that actually have contacts at AS and EK would pick this story up and help get to the bottom of what's going on here.
Houston on 8,9
JFK and Sept 8,9
All in first on EK. Along with BA of course.
Expert flyer does not show first for any of those dates.
Oct 15, 2015, 10:39 pm
#2343
Join Date: Oct 2014
Posts: 503
The route I'm looking for is DFW-DXB-MLE. One other strange issue I noticed is that before Sept. 1 there was plenty of J space on the DXB-MLE segment but ever since 09/01 all that shows up for that segment is Y. This issue started before the award space disappeared from EF which makes this issue more intriguing. I'll book the ticket for F with the DXB-MLE segment in Y and hope space in J (or F depending on which plane they use on the route for that day) opens up later.
Oct 16, 2015, 1:01 am
#2344
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Well, AS' calendar still showed space so I booked it. Thought it would error out, nope. KIX-DXB-LAX-ANC (1st segment biz so may change).
However, there is plenty of phantom Z space, as I tried again to get my family of 4 on a longhaul on EK. No dice still, although AS shows space on EK. I tried several weeks going through the payment page where an error message indicated "The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request. -1640
To continue, shop again for other fare and flight options. If this problem continues, please call 1-800-ALASKAAIR for other fare and flight options. -10"
Originally Posted by jamienbaker
That's fair. However, routes where I knew there was plenty of availability last week, which both EF showed and AS could book, are now gone. The likelihood of them all booking up seems low to me, but I suppose that would be able to explain the couple of folks who are succeeding with bookings.
However, there is plenty of phantom Z space, as I tried again to get my family of 4 on a longhaul on EK. No dice still, although AS shows space on EK. I tried several weeks going through the payment page where an error message indicated "The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request. -1640
To continue, shop again for other fare and flight options. If this problem continues, please call 1-800-ALASKAAIR for other fare and flight options. -10"
Oct 16, 2015, 3:19 am
#2345
Join Date: Jul 2009
Posts: 612
Where AS shows 4 available, does space disappear after only booking 2?
Oct 16, 2015, 6:28 am
#2346
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
The reason there is no BOS <> DXB J space available is because of a glitch?
Oct 16, 2015, 6:47 am
#2347
Join Date: May 2007
Location: Beaufort, SC
Programs: Delta, Alaska Air, & BA
Posts: 535
FYI - I just changed my two (2) F seats IAH-DXB-SIN on 07/29 to 09/09. So if someone is looking to go IAH-DXB-XXX in F on 07/29 there should be 2 seats available soon.
Last edited by Pulley; Oct 16, 2015 at 6:48 am Reason: add info
Oct 16, 2015, 8:17 am
#2348
Join Date: Oct 2014
Posts: 503
Space in J and F just showed up on AS for EK for the 10th. This is really strange. This has got to be some sort of IT issue on EK's side.
The route I'm looking for is DFW-DXB-MLE. One other strange issue I noticed is that before Sept. 1 there was plenty of J space on the DXB-MLE segment but ever since 09/01 all that shows up for that segment is Y. This issue started before the award space disappeared from EF which makes this issue more intriguing. I'll book the ticket for F with the DXB-MLE segment in Y and hope space in J (or F depending on which plane they use on the route for that day) opens up later.
The route I'm looking for is DFW-DXB-MLE. One other strange issue I noticed is that before Sept. 1 there was plenty of J space on the DXB-MLE segment but ever since 09/01 all that shows up for that segment is Y. This issue started before the award space disappeared from EF which makes this issue more intriguing. I'll book the ticket for F with the DXB-MLE segment in Y and hope space in J (or F depending on which plane they use on the route for that day) opens up later.
Still missing on EF though.
Oct 16, 2015, 8:39 am
#2349
Join Date: Jul 2004
Posts: 4,542
What I don't believe has been provided is an example where:
1) EF shows nothing
2) AS shows something
3) AS successfully tickets, either with an agent or via its site
Isn't that the core issue?
Oct 16, 2015, 8:48 am
#2350
Join Date: Oct 2014
Posts: 503
With all due respect, there is such an abundance of phantom availability, I'm not sure your observation is in any way unique. That isn't a flame at all. What happened when you tried to book it?
What I don't believe has been provided is an example where:
1) EF shows nothing
2) AS shows something
3) AS successfully tickets, either with an agent or via its site
Isn't that the core issue?
What I don't believe has been provided is an example where:
1) EF shows nothing
2) AS shows something
3) AS successfully tickets, either with an agent or via its site
Isn't that the core issue?
Whether this space is bookable I don't know. I was just making an observation.
Oct 16, 2015, 8:52 am
#2351
Join Date: Jul 2004
Posts: 4,542
I was referencing my post from before where when the AS calendar opened up for 09/10 there was no space even listed except for Y. About 24 hours later it eventually showed up. Today the space for all cabins showed up at the same time. so that's different. I was also referencing the fact that there was no J space even listed for DXB-MLE after 08/31/16. It's now showing up again.
Whether this space is bookable I don't know. I was just making an observation.
Whether this space is bookable I don't know. I was just making an observation.
Good luck all the same - Jamie
Oct 16, 2015, 9:04 am
#2352
Join Date: Jan 2011
Location: New England
Programs: UA 1P, Hyatt Diamond, HH Diamond, Marriott Gold
Posts: 1,502
Oct 16, 2015, 9:11 am
#2353
Join Date: Jul 2009
Posts: 612
I believe Beckoa provided an example just above. That said, in the same post he said he tried a different booking and it failed, so all that has been proven is that it is unreliable, unfortunately...
Oct 16, 2015, 9:13 am
#2354
Join Date: Jul 2004
Posts: 4,542
STOP PRESS. Just ticketed!
1) DARDXBJFK next summer.
2) EF showed nothing.
3) AS site showed at least 4 in both J and F.
4) AS res said they had 2 in J.
5) AS res said they had 2 in F.
6) Ticketed both. Have ticket #s. Got EK PNR. Picked seats. Got confirm from EK.
7) On EF, flights went from F4 to F2, and from J6 to J4.
8) AS receipts show Z and D as inventory.
Agent was Phoenix-based, very helpful, PM if you want his name.
None of this makes any sense to me.
1) DARDXBJFK next summer.
2) EF showed nothing.
3) AS site showed at least 4 in both J and F.
4) AS res said they had 2 in J.
5) AS res said they had 2 in F.
6) Ticketed both. Have ticket #s. Got EK PNR. Picked seats. Got confirm from EK.
7) On EF, flights went from F4 to F2, and from J6 to J4.
8) AS receipts show Z and D as inventory.
Agent was Phoenix-based, very helpful, PM if you want his name.
None of this makes any sense to me.
Last edited by jamienbaker; Oct 16, 2015 at 10:31 am
Oct 16, 2015, 9:16 am
#2355
Join Date: Jul 2009
Posts: 612
STOP PRESS. Just ticketed!
1) DARDXBJFK next summer.
2) EF showed nothing.
3) AS site showed at least 4 in both J and F.
4) AS res said they had 2 in J.
5) AS res said they had 2 in F.
6) Ticketed both. Have ticket #s. Got EK PNR. Picked seats. Got confirm from EK.
Agent was Phoenix-based, very helpful, PM if you want his name.
None of this makes any sense to me.
1) DARDXBJFK next summer.
2) EF showed nothing.
3) AS site showed at least 4 in both J and F.
4) AS res said they had 2 in J.
5) AS res said they had 2 in F.
6) Ticketed both. Have ticket #s. Got EK PNR. Picked seats. Got confirm from EK.
Agent was Phoenix-based, very helpful, PM if you want his name.
None of this makes any sense to me.