$110 Companion Ticket Valid for COACH class only - Effective August 1st, 2012
#181
Join Date: Mar 2010
Location: San Diego, CA
Programs: Alaska Airlines Mileage Plan MVP Gold, Marriott Rewards Lifetime Titanium Elite
Posts: 120
Cancelling one of two cards
Yesterday, my wife and I both received letters confirming the benefits changes (we both have cards). At the end of the year, we are going to cancel my wife's card (it is scheduled to renew in January). We are going to keep my card, because once a year, we travel to Fresno. Given there is no first class on the aircraft serving SEA-FAT, this is a good use the companion fare for us.
#182
Join Date: Nov 2011
Posts: 1,731
Just in time for the dreaded automatic account closing "for my security."
I most likely will never use the companion cert in FC, but my parents have had to use it several times in the past when traveling back home after surgery when either one of them physically could not contort themselves in a coach seat. They'll most likely will need this benefit in the future again, but now it's gone...
I most likely will never use the companion cert in FC, but my parents have had to use it several times in the past when traveling back home after surgery when either one of them physically could not contort themselves in a coach seat. They'll most likely will need this benefit in the future again, but now it's gone...
#183
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
As much as I despise this change,* I'm going to call you on this for being beyond unfair to the FAs. You can be angry at the company and even angry at the specific executives and managers who instituted this change, but you should not take your anger out on front-line employees. If they haven't heard yet--and it's very, very likely that most haven't--it's not their fault. Direct your anger at AS for not efficiently communicating this information to their employees.
#184
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
I called customer service today and asked about getting a new credit card and would I be credited with my first class eligible companion certificate before August 1. I was told it would take about one month so I would not get the first class certificate. I then asked it there had been many complaints about the change in companion tickets to coach only and was told no I was the first to complain.
#185
Join Date: Dec 2005
Posts: 1,201
I called customer service today and asked about getting a new credit card and would I be credited with my first class eligible companion certificate before August 1. I was told it would take about one month so I would not get the first class certificate. I then asked it there had been many complaints about the change in companion tickets to coach only and was told no I was the first to complain.
#186
Join Date: Jun 2009
Posts: 56
Bye bye Alaska
These certificates were the only reason that we flew Alaska - frankly first class is not that great and NOT worth full price. We will move to another airline that has decent economy and better flight options. We have 4 credit cards in the family and fly a combined total of about 50 flight segments. Hope the financials are working out for them.
Bad decision by both Alaska and BoA.
Bad decision by both Alaska and BoA.
#187
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
https://www.applyonlinenow.com/USCCa...1391412-163799
Nor is there any mention of the change on the link from the hompage to the "Companion Ticket Discount Code Q&A" page:
http://www.alaskaair.com/content/mil...companion-cert
#189
Join Date: Nov 2010
Location: Seattle, WA
Programs: DL Plat, Hyatt Glob, AA 1MM. Former UA 1K, AA Exec Plat
Posts: 311
#190
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Good riddance.
#191
Join Date: Nov 2010
Location: Seattle, WA
Programs: DL Plat, Hyatt Glob, AA 1MM. Former UA 1K, AA Exec Plat
Posts: 311
But for those threatening to take all of their business elsewhere exclusively because of this...well, let all of us know when you find the other airline offering an F companion certificate. AS's companion certificate post August 1 is matched by whom...US Air probably. WN...not at all (no AK, no HI, no Mexico in their route network...not to mention no place to upgrade to even if it were available.)
#192
Join Date: Feb 2005
Location: Portland, OR
Programs: Hyatt Globalist, Hilton Diamond, Priority Club Plat, Marriott Gold
Posts: 249
Weird timing. Had been seriously considering cancelling AS visas (two personal and one business) for quite some time, but held on for companion fare in FC alone. Now will cancel all, as it serves no purpose for us to keep them.
And now comes the search for the best value on credit cards ... does anyone have a suggestion on where to start the search?
And now comes the search for the best value on credit cards ... does anyone have a suggestion on where to start the search?
As for your question about a good card. I have been EXTREMELY happy with my Chase Sapphire Preferred card. Has a nice signup bonus, and can download points 1 for 1 into a carrier of each alliance so you can fly MANY MANY different airlines. In fact you could transfer your points into British Airways Avios, and then (on some routes) use less of them to fly on AS metal than using AS miles themselves.
I plan on moving most of my business and point gathering over to *Alliance once I burn the rest of my AS miles.
I really appreciated what someone said earlier... we stood by during the great recession, the high oil prices of recent and a few years ago and all these cutbacks... Truth be told, I've NEVER used the cert for First Class, but its just the principle and I feel like this was the straw that broke the camels back. I plan on using my one existing cert on perhaps for a Kona trip in F and then off you go AS. I just tallied up what I've spent with Alaska since 2006 = 820,000 miles. Maybe not a lot to many of you but my Wife and I had a lot of nice trips on Alaska and its partners... I think United or American will be happy to get our business in the future.
#193
Join Date: Mar 2001
Location: Abbotsford, BC, Canada
Programs: Marriott Gold, HHonors Gold, IHG Silver, Aeroplan 25K, DVC
Posts: 310
More than a little disappointed with the letter I received from Alaska Airlines today. I'll be cancelling one of my two BofA AS MCs tomorrow. The other one will go before the annual fee comes up if they don't withdraw the changes to the companion certificate.
#194
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
These certificates were the only reason that we flew Alaska - frankly first class is not that great and NOT worth full price. We will move to another airline that has decent economy and better flight options. We have 4 credit cards in the family and fly a combined total of about 50 flight segments. Hope the financials are working out for them.
Bad decision by both Alaska and BoA.
Bad decision by both Alaska and BoA.
#195
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Here is an example... I am scheduled to fly to Las Vegas from the east coast with a friend in August on United. The return we are flying via IAH and the last leg, which is three hours long, was swapped from a 737 to a CR7. The times did not change, just the equipment.
A quick call got us re-routed via IAD and gets us back an hour earlier, where we will also get to enjoy the LH SEN lounge. I just called with the flight numbers I want to be rebooked on and within 10 minutes our PNRs [separate] was good to go. Even if the last segment only had 5 seats left. Oh, no change fees or request to collect the fare difference.
With AS, that would never happen, even as an MVPG75K and AS comes no-where near offering the vast amount of routing options as UA.
Of course, we also have E+, which beats 90% of the Y seats on AS planes.
A quick call got us re-routed via IAD and gets us back an hour earlier, where we will also get to enjoy the LH SEN lounge. I just called with the flight numbers I want to be rebooked on and within 10 minutes our PNRs [separate] was good to go. Even if the last segment only had 5 seats left. Oh, no change fees or request to collect the fare difference.
With AS, that would never happen, even as an MVPG75K and AS comes no-where near offering the vast amount of routing options as UA.
Of course, we also have E+, which beats 90% of the Y seats on AS planes.
Last edited by golfingboy; Jul 13, 2012 at 9:39 am