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aircanada.com/aeroplan.com - Experiences/Complaints/Issues

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Old Nov 22, 2019, 12:17 am
  #5176  
 
Join Date: Jan 2010
Location: YVR
Posts: 2,120
Well this is impressive (from Altitude Report email):

That's likely the best mileage-dollar ratio ever!! Zero status next year would sorta suck though.

Sadly, when I went to go check the altitude website, I got myself locked out during AE downtime, so maybe tomorrow I'll see what's up.
nomadic.relief is offline  
Old Nov 22, 2019, 9:51 am
  #5177  
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
26,764 AQM and $19,500 AQD before the end of the year?

A bit challenging but should be doable, especially in First Class.

Good luck!

Last edited by Bohemian1; Nov 22, 2019 at 9:51 am Reason: 1 is the loneliest number.
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Old Nov 22, 2019, 10:07 am
  #5178  
 
Join Date: Aug 2018
Location: Montreal
Programs: Air Canada E50K, FB Gold
Posts: 48
Originally Posted by nomadic.relief
Well this is impressive (from Altitude Report email):

That's likely the best mileage-dollar ratio ever!! Zero status next year would sorta suck though.

Sadly, when I went to go check the altitude website, I got myself locked out during AE downtime, so maybe tomorrow I'll see what's up.
Wow! I’m on the other end of the spectrum 14K AQM, 44AQS, $7.8K AQD.
yulflier is offline  
Old Nov 22, 2019, 10:12 am
  #5179  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Continuing my "world tour" courtesy of AC.com.....

Manage Bookings tells me I have left France (where I wasn't), and I've now arrived to

24left is offline  
Old Nov 22, 2019, 10:58 am
  #5180  
 
Join Date: Feb 2002
Location: YYC
Programs: AC*SE, SPG Plat, National Exec Elite
Posts: 570
Attempting to book a couple of AE tickets from YYC to PER but have been getting errors both in the app and the website. The strange part is that other destinations in Australia seem to be fine. Any thoughts on if this is an Amadeus issue or something else is going on?


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Old Nov 22, 2019, 12:02 pm
  #5181  
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
Oh this is just brilliant.

Went onto AC.com site and took the bait for their Black Friday Sale. Entered in some flights and dates, clicked "Find" and was presented with this:




I guess I'm a travel agent now. Woo hoo!

Talk about a failed ecommerce process.

Last edited by Bohemian1; Nov 22, 2019 at 12:07 pm
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Old Nov 22, 2019, 2:42 pm
  #5182  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by Bohemian1
Oh this is just brilliant.

Went onto AC.com site and took the bait for their Black Friday Sale. Entered in some flights and dates, clicked "Find" and was presented with this:




I guess I'm a travel agent now. Woo hoo!

Talk about a failed ecommerce process.


Ooooh, I got one of these. I'll let you use it. It might not help solve the new job promotion AC gave you, but hey

24left is offline  
Old Nov 22, 2019, 4:28 pm
  #5183  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Feeling like color would work best here.

Dear Air Canada and Aeroplan,

1. You're re-married. Stop blaming the other one for stealing the blankets in the middle of the night.

2. When a customer shops in your store and deals with one of your sales' reps to buy one of those things you sell, say thank you.

3. Stop sending craptastic stuff like this. It makes you look unprofessional. It diminishes the product and service I purchased. It makes your employees look like they didn't do their job..... when they actually did their job.

4. Stop inviting me to visit you online. That barely works properly on a good day. And how would your self-service tools work here anyway?






Can't beat AC and Aeroplan IT for this stuff. Pure comedy.
.
24left is offline  
Old Nov 22, 2019, 8:42 pm
  #5184  
 
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
Originally Posted by Bohemian1
Oh this is just brilliant.

Went onto AC.com site and took the bait for their Black Friday Sale. Entered in some flights and dates, clicked "Find" and was presented with this:




I guess I'm a travel agent now. Woo hoo!

Talk about a failed ecommerce process.
I have had that in previous promotions of the same type. It seems episodic but related to codes.
flyquiet is offline  
Old Nov 22, 2019, 8:59 pm
  #5185  
FlyerTalk Evangelist
 
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,402
Originally Posted by Smiley90
I had this happen to me too, but for some reason with Norway?

... This was for a trip YVR-BOS. Not sure how that ended up with Norway, as the alternative language selection, but.... Sure. Also on Chrome non-incognito, no VPN or anything.

Originally Posted by 24left
Continuing my "world tour" courtesy of AC.com.....

Manage Bookings tells me I have left France (where I wasn't), and I've now arrived to

Hello Neighbour! (?)
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Old Nov 22, 2019, 11:03 pm
  #5186  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
canadiancow is offline  
Old Nov 22, 2019, 11:23 pm
  #5187  
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
If this screenshot were posted by anyone other than me, I'd accuse them of fabricating it.

canadiancow is offline  
Old Nov 22, 2019, 11:24 pm
  #5188  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by canadiancow
If this screenshot were posted by anyone other than me, I'd accuse them of fabricating it.

......
On Nov 20, @jasdou sent me one that he experienced. Very LOL
24left is offline  
Old Nov 22, 2019, 11:26 pm
  #5189  
FlyerTalk Evangelist
 
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,402
Originally Posted by canadiancow
If this screenshot were posted by anyone other than me, I'd accuse them of fabricating it.

what the everloving... is that...
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Old Nov 23, 2019, 7:54 am
  #5190  
 
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Originally Posted by canadiancow
If this screenshot were posted by anyone other than me, I'd accuse them of fabricating it.

Originally Posted by 24left
On Nov 20, @jasdou sent me one that he experienced. Very LOL
I spend enough time waiting on AC at the airport and on planes, the last thing I need is to sit in an AC waiting room at home!
canadiancow likes this.
jasdou is offline  


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