aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Nov 5, 2019, 10:03 pm
#5131
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,401
Which..... on second thought... might be too optimistic.
Nov 6, 2019, 2:43 am
#5132
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,805
Flight pass app
Cannot complete a new flight pass booking on the app, nor on the website. Anyone else? Had to bail out of my LHR hotel in a hurry to get to the check-in desk before the 2-hr cut-off for cancelling a flight pass booking.
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Last edited by Seat13F_AC_CRJ; Nov 6, 2019 at 4:08 am
Nov 6, 2019, 9:57 am
#5133
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
Nov 6, 2019, 10:46 pm
#5134
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,989
Jesus christ what kind of any other major frequent flyer program has downtimes like this
Nov 7, 2019, 12:13 am
#5135
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,776
Nov 7, 2019, 6:34 pm
#5136
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
And now altitude is down
Bad Request
Your browser sent a request that this server could not understand.
Nov 7, 2019, 7:20 pm
#5138
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Hmmmmm. 21:19 local and....
Nov 7, 2019, 7:25 pm
#5139
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Nov 8, 2019, 10:45 am
#5140
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
The message is technically correct that it's a "client" problem, though it should be smart enough to handle cookies that it gave you.
Nov 11, 2019, 5:38 pm
#5141
Join Date: Dec 2006
Location: Calgary, Alberta, Canada
Programs: AC50K 1 MM, HH Diamond, Accor Gold, Hertz 5*, NEXUS, BW Diamond Select, IHG Spire Elite
Posts: 94
Try that, perhaps that may work for you.
As for the Aeroplan I was able to login without an issue, try the incognito window if it still doesn't work for you.
Good luck !
Nov 11, 2019, 5:42 pm
#5142
Join Date: Feb 2018
Location: YYT
Programs: M-Bonvoy Platinum Elite, Aeroplan 50K, DragonPass, AMEX MR, NEXUS
Posts: 1,715
I had that happened to me as well so I opened a new incognito window (in Google Chrome) and it worked.
Try that, perhaps that may work for you.
As for the Aeroplan I was able to login without an issue, try the incognito window if it still doesn't work for you.
Good luck !
Try that, perhaps that may work for you.
As for the Aeroplan I was able to login without an issue, try the incognito window if it still doesn't work for you.
Good luck !
canadiancow I have cleared cookies a number of times, but got tired of doing it, so I just go incognito from now on.
Nov 11, 2019, 6:14 pm
#5143
Join Date: Dec 2006
Location: Calgary, Alberta, Canada
Programs: AC50K 1 MM, HH Diamond, Accor Gold, Hertz 5*, NEXUS, BW Diamond Select, IHG Spire Elite
Posts: 94
I have been getting this way too frequently!
canadiancow I have cleared cookies a number of times, but got tired of doing it, so I just go incognito from now on.
canadiancow I have cleared cookies a number of times, but got tired of doing it, so I just go incognito from now on.
Nov 11, 2019, 9:18 pm
#5144
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
I typically use incognito for AC. For years. Because things like this.
Nov 11, 2019, 9:24 pm
#5145
Join Date: Dec 2006
Location: Calgary, Alberta, Canada
Programs: AC50K 1 MM, HH Diamond, Accor Gold, Hertz 5*, NEXUS, BW Diamond Select, IHG Spire Elite
Posts: 94
At least it is still way better than the "Phoenix" payroll system at the Federal gov't. lol