Dec 2, 2017, 8:59 pm

FlyerTalk Forums Expert How-Tos and Guides

As per AC Signature Suite page - July 2, 2021

* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.

https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html

canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1

Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k

New VIP lounge YYZ int'l: Air Canada Signature Suite

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Feb 17, 2018, 8:30 am

#1021

ACfly

Join Date: Dec 2000

Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold

Posts: 2,353

Fantastic Lounge

Grilled Pineapples Grilled pineapples

Foie Groie

Lamb chops

AleEat, gabdusch, Diabeetus and 2 others like this.

Feb 17, 2018, 8:32 am

#1022

ACfly

Join Date: Dec 2000

Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold

Posts: 2,353

So glad they limit access to the lounge to preserve the ambience, level of service and quality of food.

24left and longtimeflyin like this.

Feb 17, 2018, 11:01 am

#1023

ACYYZ/SD

Join Date: Dec 2007

Location: Toronto - YYZ

Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport

Posts: 5,899

Quote:

Originally Posted by ACfly

So glad they limit access to the lounge to preserve the ambience, level of service and quality of food.

Not to say that the entrance eligibility criteria won't be tweaked over time, but crowd levels, exclusivity and ambience is what top tier fliers have been asking for, and finally they have it.

Have spoken to many Customers about their SS Experience, and by all accounts, the word "sensational" has been repeatedly used.

gabdusch, canadiancow, Diabeetus and 1 others like this.

Feb 17, 2018, 11:11 am

#1024

RatherBeInYOW

Join Date: Sep 2011

Location: Ideally YOW, but probably not

Programs: AC SE*MM

Posts: 1,827

Quote:

Originally Posted by ACYYZ/SD

Have spoken to many Customers about their SS Experience, and by all accounts, the word "sensational" has been repeatedly used.

It's amazing what the context of an airport or airplane does to people's perceptions.

AleEat and longtimeflyin like this.

Feb 17, 2018, 11:21 am

#1025

ACfly

Join Date: Dec 2000

Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold

Posts: 2,353

A few tidbits:

AC is notifying all paid Business passengers departing from Toronto about the SS. A few days prior to my flight I received an email from Air Canada with an invitation to the signature suite Prior to my flight. I can imagine that the lounge will be heavily used once people are aware.
Because I was taking a midmorning flight, the dining room had not yet open. Not a lot of people knew about the sit down lunch, dinner option. It was not announced in the lounge. I could see most if not all the people were eating from the buffet. I can see that during dinner time, the dining room will be full of people.
They do need more casual seating area, especially for people who want to get some work done. Most people were sitting in the dining room to do work or spread out in the tight sofa configuration.

Feb 17, 2018, 12:04 pm

#1026

canadiancow

A FlyerTalk Posting Legend

Join Date: Sep 2012

Location: SFO

Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond

Posts: 44,354

Quote:

Originally Posted by ACfly

AC is notifying all paid Business passengers departing from Toronto about the SS. A few days prior to my flight I received an email from Air Canada with an invitation to the signature suite Prior to my flight. I can imagine that the lounge will be heavily used once people are aware.

No they are not. You are certainly not "all paid Business passengers".

Feb 17, 2018, 3:07 pm

#1027

ACfly

Join Date: Dec 2000

Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold

Posts: 2,353

Quote:

Originally Posted by canadiancow

No they are not. You are certainly not "all paid Business passengers".

All My colleagues on my flights got notified. So yes

Feb 17, 2018, 3:12 pm

#1028

canadiancow

A FlyerTalk Posting Legend

Join Date: Sep 2012

Location: SFO

Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond

Posts: 44,354

Quote:

Originally Posted by ACfly

All My colleagues on my flights got notified. So yes

I have never been notified. No one else has posted in this thread about being notified.

It's clearly not "all".

Feb 17, 2018, 3:21 pm

#1029

ACfly

Join Date: Dec 2000

Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold

Posts: 2,353

Email from Air Canada to the Suite prior to flight

Quote:

Originally Posted by canadiancow

I have never been notified. No one else has posted in this thread about being notified.

It's clearly not "all".

here’s the mail from Air Canada... must be a recent thing.

Feb 17, 2018, 3:21 pm

#1030

InTheAirGuy

Join Date: Apr 2000

Location: Mississauga Ontario

Posts: 4,105

Quote:

Originally Posted by ACfly

All My colleagues on my flights got notified. So yes

Myself and MrsITAG recently visited the lounge after an overseas flight. We are both SE. Neither of us got 'notified' by email.

Feb 17, 2018, 3:44 pm

#1031

gabdusch

Join Date: Nov 2011

Location: YUL

Programs: AC SEMM, NEXUS

Posts: 858

Quote:

Originally Posted by ACfly

Email from Air Canada to the Suite prior to flight

Thanks for sharing the email, and for posting the food photos earlier.

How soon before your flight did you receive the invite?

I'm booked on an eligible flight this Thursday and have yet to receive the email.

Feb 17, 2018, 3:52 pm

#1032

ACfly

Join Date: Dec 2000

Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold

Posts: 2,353

Quote:

Originally Posted by gabdusch

it it was sent the day before the flight. I flew out on the 16th and received the email on the 15th

Feb 17, 2018, 4:11 pm

#1033

Diabeetus

Join Date: Mar 2014

Programs: AC SE100k, Marriott Titanium, UA Silver

Posts: 2,648

@ACfly.

Thank you for posting he great photos.

I look forward to the day when I eventually get to try out the ACSS.

Feb 17, 2018, 6:30 pm

#1034

ACYYZ/SD

Join Date: Dec 2007

Location: Toronto - YYZ

Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport

Posts: 5,899

Quote:

Originally Posted by ACfly

Email from Air Canada to the Suite prior to flight

here’s the mail from Air Canada... must be a recent thing.

I'm thinking your correct. In the beginning, not all eligible Guests seemed to be in the know. As of late however......^

Feb 17, 2018, 6:36 pm

#1035

24left

Suspended

Join Date: Sep 2014

Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..

Posts: 18,877

Quote:

Originally Posted by ACfly

.......

Email from Air Canada to the Suite prior to flight

.....

here’s the mail from Air Canada... must be a recent thing.
......

Thanks for posting. Nice idea.

Last edited by 24left; Feb 17, 2018 at 6:58 pm