Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
New VIP lounge YYZ int'l: Air Canada Signature Suite
#1036
Join Date: Jan 2015
Location: YQB
Programs: AC SE100K-1MM, Bonvoy Gold, HHonors Diamond, VIA Premier, NEXUS/GE
Posts: 816
I received the same email recently whereas for two other international paid J flights earlier this year, I had not. So it must be a recently implemented feature.
#1037
Join Date: Jul 2015
Posts: 17
Codeshare operated by AC, paid J
Does anyone know if you are on a partner ticket (ie, not 014), on an codeshare flight, but the flight is operated by AC and it's paid J, do you get access to the Signature Suite?
#1039
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
#1041
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
Your a SE for Life you should be automatically granted everything. I mean seriously. As an example, im very close to MM and last year flew 200k miles and spent almost 50k to do it. So say its 250-300k per million miles, for a 3 million miler (or more?) yeah I'd say you qualify as somebody who should be entitled to all of the best that AC has to offer. I'm not there yet, but even after spending around $275k on AC so far, yeah, I think there should be some grandfathered perks. I get there has to be a line drawn somewhere and that even newly minted SE's need to earn their stripes, but MM+, yeah. Loyalty is above and beyond.
Don't normally post here, but after going to the lounge and finding out some of the details about it I was a little choked. Come to find out that a Concierge who shall forever remain nameless suggested I join the board and demand some change as even he, as an employee seems to think that air canada's most loyal members should be recognized with aircanada's best and not with its "rest"
As of the end of this month, flown 60k miles. going to be a crazy year!
CHeers to all!
Don't normally post here, but after going to the lounge and finding out some of the details about it I was a little choked. Come to find out that a Concierge who shall forever remain nameless suggested I join the board and demand some change as even he, as an employee seems to think that air canada's most loyal members should be recognized with aircanada's best and not with its "rest"
As of the end of this month, flown 60k miles. going to be a crazy year!
CHeers to all!
#1043
Join Date: May 2012
Programs: AC*SE MM Fairmont presidents club
Posts: 45
Say what you want. but as someone who board-line spends more time on the road, it would be nice to have an ambiance where there aren't screaming kids, and over crowed lounges, and I know I'm not alone. The lounge is my office or simply a place where I can unwind and recharge.
#1044
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
Likewise, why would you expect to be always entitled to the business class lounge if you're not paying for it?
SE has very explicitly published benefits (and some unpublished benefits, such as meal priority).
J also has very explicitly published benefits.
Some of the J and SE benefits overlap, some do not.
I don't know why you think that an SE should be entitled to everything J offers (presumably except the seat itself? though you're not even clear on that point)
The issue with SE is that there's a VERY large difference in profitability between an SE who earns 50k AQD on 67k BIS miles, an SE who earns 20k AQD on 67k BIS miles, and an SE who earns 20k AQD on 250k BIS miles. These all exist, even among members of this forum.
Not to mention that MM does not have an AQD requirement, and can easily be bought for $50k if you're flexible on time. Yes, MM means you flew a lot of AC. It does not mean you were ever profitable.
#1045
Join Date: Sep 2005
Location: YYC
Programs: AC SE100*1MM; Spire Ambassador
Posts: 1,341
Huh? Flying J is a benefit you're not entitled to at all times, unless you pay for it.
Likewise, why would you expect to be always entitled to the business class lounge if you're not paying for it?
SE has very explicitly published benefits (and some unpublished benefits, such as meal priority).
J also has very explicitly published benefits.
Some of the J and SE benefits overlap, some do not.
I don't know why you think that an SE should be entitled to everything J offers (presumably except the seat itself? though you're not even clear on that point)
The issue with SE is that there's a VERY large difference in profitability between an SE who earns 50k AQD on 67k BIS miles, an SE who earns 20k AQD on 67k BIS miles, and an SE who earns 20k AQD on 250k BIS miles. These all exist, even among members of this forum.
Not to mention that MM does not have an AQD requirement, and can easily be bought for $50k if you're flexible on time. Yes, MM means you flew a lot of AC. It does not mean you were ever profitable.
Likewise, why would you expect to be always entitled to the business class lounge if you're not paying for it?
SE has very explicitly published benefits (and some unpublished benefits, such as meal priority).
J also has very explicitly published benefits.
Some of the J and SE benefits overlap, some do not.
I don't know why you think that an SE should be entitled to everything J offers (presumably except the seat itself? though you're not even clear on that point)
The issue with SE is that there's a VERY large difference in profitability between an SE who earns 50k AQD on 67k BIS miles, an SE who earns 20k AQD on 67k BIS miles, and an SE who earns 20k AQD on 250k BIS miles. These all exist, even among members of this forum.
Not to mention that MM does not have an AQD requirement, and can easily be bought for $50k if you're flexible on time. Yes, MM means you flew a lot of AC. It does not mean you were ever profitable.
#1046
Join Date: Sep 2000
Location: OGG, YYC
Programs: AA, AC
Posts: 3,697
My point that I was making, that was misconstrued by some, was constantly spending the money. Fliers who are year in and year our a SE, and have demonstrated a consistent loyalty. Super Elites are called the Top Tier members for a reason. Not sure SE's should be called top tier if there is a AC benefit that they are not entitled to. NOW, that said, I can appreciate that in an effort to cull the SE heard, an AQD AND 50% of miles flown was implemented, and as it should have been. AC should be rewarding travelers on their seats, not a member who only flew 20% on AC and the rest on other star alliance partners as an example. That said, if there is a member who has flow for 2 million miles on AC metal, or 1 million or 3 million, there should be a point where that has to count towards ALL the benefits that AC has to offer. Do you create another bracket (200 or 250k or higher) to recognize the ones who basically live on the airplanes and airports? Which I think isn't a bad idea (I know there will be some snarky comments on this) or do you say that 1, 2, or 3 MM get the absolute top privileges. I would say it is up to air canada to figure out the economics of that, but my point is that to accumulate 3 million miles on AC it would cost anywhere between 600k-1 million bucks. SE, I agree is not the threshold, as you can hit SE one year and never again. That is not a consistently loyal member, but one who has flown 1 million?, 2 million? I strongly believe 3MM for sure should get it.
Say what you want. but as someone who board-line spends more time on the road, it would be nice to have an ambiance where there aren't screaming kids, and over crowed lounges, and I know I'm not alone. The lounge is my office or simply a place where I can unwind and recharge.
Say what you want. but as someone who board-line spends more time on the road, it would be nice to have an ambiance where there aren't screaming kids, and over crowed lounges, and I know I'm not alone. The lounge is my office or simply a place where I can unwind and recharge.
#1047
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,648
AC cares only about your absolute loyalty and not your relative loyalty.
#1048
Join Date: May 2012
Programs: AC*SE MM Fairmont presidents club
Posts: 45
Also, to qualify as a SE 50% of your travel (minimum) must be on AC, again, don't follow.
I know a guy who has traveled 1.7 million miles in 10 years on AC only, and they are a mix of long an short haul. I know what that revenue ads up to, AC makes money on him, he's high cost Flex fares or Latitude fares pretty much all the time. what do you say about that? THAT and travelers like that , which air canada has the ability to track is the ones im talking about when I say consistent loyalty
I also have a friend who travels 110k average per year and maybe does 20-22k AQD and we were talking about this and he suggested at his level of travel, that though he would love that privilege he could see that there would be far more "deserving" members to get it.
all economics aside, if the lounge is ment for business class travelers, then someone explain this, if I use my upgrade credits to get into J class, why does't it correlate to the equivalent lounge? I read all the arguments about "its just points" etc... but fact is you few enough miles for AC to determine that you would get the ability to use that cabin, so if it is cabin specific it should extend to everyone in the j class cabins on those aircrafts regardless of if was points or bid or whatever mean aircanada allowed you to get that seat.
I have had extensive conversations with high level management who have agreed with my points.
I think there is a way to reward those who are the most loyal and profitable of economy fliers. I look it like when 75k got created everyone at 81k miles was complaining that they were closer to SE than to E, so they created something for them, and to be fare, that was the right move, pretty sure anyone with a 75k badge can agree with me. All im saying is there has to be a way to do the same with high revenue economy fliers to bridge the gap in a similar way.
I could go on, but I am going to bow out as it seems my opinion is not welcome here.
regards
#1049
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
For one or two years, you needed 50% of the requirement (i.e. 50% of 100k, or 50k AQM) to be on AC metal. This requirement was dropped when AQD was introduced.
Also, it was never "50% of your travel". It was always 50k AQM for SE. If you earned 1 million AQM per year, you still only needed 50k AQM on AC metal.
#1050
Join Date: Aug 2015
Location: YYZ
Programs: AC SE MM; SPG Plat
Posts: 424
Your opinion is certainly welcome here. I agree with most of what you have to say - but it all needs to be reconciled with a space constraint, unfortunately. The suite can only accommodate a certain number of guests.
I say this as a SE who doesn't generally travel paid J but often e-ups.
I say this as a SE who doesn't generally travel paid J but often e-ups.