Dec 2, 2017, 8:59 pm
Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
New VIP lounge YYZ int'l: Air Canada Signature Suite
May 20, 2018, 7:34 am
#1171
Join Date: Apr 2011
Location: YYC
Programs: AC E75K, spouse E75K (MM), National Emerald, various hotel programs
Posts: 372
Just got the invite email to Discover the AC Signature Suite. Our connection time is about 90 minutes. Is that enough time to visit and enjoy the suite?
May 20, 2018, 8:20 am
#1172
Join Date: Nov 2012
Location: BGI (ex-YYC, YYZ)
Programs: AC*G-E100K (once again)
Posts: 1,701
May 20, 2018, 8:41 am
#1173
Join Date: Apr 2011
Location: YYC
Programs: AC E75K, spouse E75K (MM), National Emerald, various hotel programs
Posts: 372
Thanks for the information. The BMW escort would be an added bonus, I knew about it but wasn't sure if they had started the service yet. I guess we'll just have to wait and see.
May 26, 2018, 2:30 pm
#1174
Join Date: Dec 2016
Posts: 106
I’m at the lounge now - I’m really quite impressed! It’s miles above the MLL. The a la cartel menu is great - sablefish is delicious. They also have Moët Rose champagne. This is better than the BA First lounge at Yyz (though to be fair BA has outsourced to a
priority pass lounge which is dismal).
priority pass lounge which is dismal).
May 26, 2018, 2:33 pm
#1175
Join Date: Nov 2017
Posts: 3,359
May 26, 2018, 8:02 pm
#1177
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
Check this OMAAT post. There is a picture of the teas available there. Doesn't mention the brand though.
New Air Canada Lounge Has The World's Best Business Class Dining Experience - One Mile at a Time
New Air Canada Lounge Has The World's Best Business Class Dining Experience - One Mile at a Time
I briefly (around breakfast time) experiences the LH F lounge - I believe in terminal B at Frankfurt airport.
How does this AC lounge compare with that LH lounge?
Maybe in the future - some reciprocal privileges between AC and LH - so some AC customers under special circumstances may be get access to LH F lounges?
May 27, 2018, 5:21 am
#1178
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 904
Haven't seen this mentioned yet:
Car service to the lounge starts at 07:30.
Car service to the lounge starts at 07:30.
May 28, 2018, 4:19 pm
#1179
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,229
I would have never even knew the signature lounge existed without having read this thread. First time on AC, and am really enjoying this experience. Gave myself a long layover in YYZ and having dinner. The garden pea falafel is better than I thought. Wonderful friendly staff and a fun bar. Plan to sleep like a baby all the way to Frankfurt later tonight. An excellent experience.
Jun 1, 2018, 8:26 pm
#1180
Join Date: Nov 2013
Location: Toronto, Bonaire, St Barths, Lisbon
Programs: Aeroplan Basic!, AAdvantage Platinum, Skymiles Platinum
Posts: 71
Visited May 24 at noon, flew out on AC1. Pardon the low quality mobile phone images.
I haven't flown AC in many years as I've thrown all my transpacific business to CX and BR (way better in all regards IMO) however was intrigued by AC's new premium push (plus amazing P fare
) to try it out again.Signature Suite is a nice looking lounge (hate the name), rather dark inside. The only apron view is in the hallway to the washrooms. As mentioned earlier - the main function of this lounge appears to serve as a "Dining Room" for Signature Class Pax, there is minimal seating for work or lounging, also no showers or business centre. Service staff is eager and friendly. Not AC employees?
That said the food is good, about as close to "restaurant" quality that Air Canada will get, therefore a HUGE step up from the terrible food served onboard AC transpacific flights (the Hawksworth affiliation is putting "lipstick on a pig" IMHO). The vegan chocolate cake was my favourite item followed by the soup, the falafel meh.
I took some photos of the food and current menu.
At noon with HND, ICN and PEK flights, the lounge was hopping, not full but busy, hard to take photos but enough seats. I can see this being packed in early evening therefore I 100% agree that admission should be limited to fare paying Business Class customers, otherwise seating and service time is compromised, not to mention the peace and quiet. Lounge at noon was all business travellers and no families or kids. Love that
NOTES on the Inflight Experience: I do not find the "Signature Class" service much of an upgrade, garlic bread (woo hoo!) and a thin, useless mattress pad are negligible upgrades I think. The hard product is still good, not great, the person who designed that seat table that doesn't store away, therefore in the way of ones knees, should be shot.
Seat 7A is my favourite seat on the 77W. It appears to be the most private seat on the aircraft, and the quietest (the F/A's all gather to gossip in the forward galley, the door 2 galley was totally empty and quiet the entire flight, minus service times. Also seems that all the pax in the forward cabin J always used forward lavatory, the 2 Door 2 lavs were mostly unused and clean all flight long. Only minus of 7A is 1 window.
Jun 1, 2018, 8:44 pm
#1181
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Visited May 24 at noon, flew out on AC1. Pardon the low quality mobile phone images.
I haven't flown AC in many years as I've thrown all my transpacific business to CX and BR (way better in all regards IMO) however was intrigued by AC's new premium push (plus amazing P fare ) to try it out again.
Signature Suite is a nice looking lounge (hate the name), rather dark inside. The only apron view is in the hallway to the washrooms. As mentioned earlier - the main function of this lounge appears to serve as a "Dining Room" for Signature Class Pax, there is minimal seating for work or lounging, also no showers or business centre. Service staff is eager and friendly. Not AC employees?
That said the food is good, about as close to "restaurant" quality that Air Canada will get, therefore a HUGE step up from the terrible food served onboard AC transpacific flights (the Hawksworth affiliation is putting "lipstick on a pig" IMHO). The vegan chocolate cake was my favourite item followed by the soup, the falafel meh.
I took some photos of the food and current menu.
At noon with HND, ICN and PEK flights, the lounge was hopping, not full but busy, hard to take photos but enough seats. I can see this being packed in early evening therefore I 100% agree that admission should be limited to fare paying Business Class customers, otherwise seating and service time is compromised, not to mention the peace and quiet. Lounge at noon was all business travellers and no families or kids. Love that
I haven't flown AC in many years as I've thrown all my transpacific business to CX and BR (way better in all regards IMO) however was intrigued by AC's new premium push (plus amazing P fare
) to try it out again.Signature Suite is a nice looking lounge (hate the name), rather dark inside. The only apron view is in the hallway to the washrooms. As mentioned earlier - the main function of this lounge appears to serve as a "Dining Room" for Signature Class Pax, there is minimal seating for work or lounging, also no showers or business centre. Service staff is eager and friendly. Not AC employees?
That said the food is good, about as close to "restaurant" quality that Air Canada will get, therefore a HUGE step up from the terrible food served onboard AC transpacific flights (the Hawksworth affiliation is putting "lipstick on a pig" IMHO). The vegan chocolate cake was my favourite item followed by the soup, the falafel meh.
I took some photos of the food and current menu.
At noon with HND, ICN and PEK flights, the lounge was hopping, not full but busy, hard to take photos but enough seats. I can see this being packed in early evening therefore I 100% agree that admission should be limited to fare paying Business Class customers, otherwise seating and service time is compromised, not to mention the peace and quiet. Lounge at noon was all business travellers and no families or kids. Love that
As for service staff employees in AC lounges, they are all contract staff/procured third-party services.
Jun 2, 2018, 5:00 am
#1182
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Signature Suite - May 2018
Recently, I was in the Signature Suite for breakfast 3 times in 2 weeks. This is the series of photos taken over the 3 different visits. Suite photos were taken between 06:30-07:30, generally prior to when most guests arrived.
I find the service is impeccable. A few of the staff really stood out for me and I wrote compliment cards. They are available from the manager of the Suite and yes, it is run by Compass.
I really like this wall in the entrance-way
Compared to my February visit where it was still rather dark, at this time of year, the sun is up and the light really gives the Suite a nice look as seen in the series of photos below.
This was the first time I noticed the private dining room.
And then I saw the sunlight reflecting on the glass wall
This is gorgeous.
Back to the food offerings.....
Yummmmm
Part of the buffet area
Excellent omelette. I chose veggies with 2 different cheeses.
I love the presentation. Tea was excellent as well.
I finally got to see the iPad in action.
And on another visit.....
Cold cereals and toppings for the cereals and the oatmeal. Very nice selection.
The barista offered a treat. I accepted. I loved this
Just fabulous.
I decided on scramble eggs this time. Perfect breakfast as well.
I really like the design of this hallway in the back.
Great scent. Love it.
Recently, I was in the Signature Suite for breakfast 3 times in 2 weeks. This is the series of photos taken over the 3 different visits. Suite photos were taken between 06:30-07:30, generally prior to when most guests arrived.
I find the service is impeccable. A few of the staff really stood out for me and I wrote compliment cards. They are available from the manager of the Suite and yes, it is run by Compass.
I really like this wall in the entrance-way
Compared to my February visit where it was still rather dark, at this time of year, the sun is up and the light really gives the Suite a nice look as seen in the series of photos below.
This was the first time I noticed the private dining room.
And then I saw the sunlight reflecting on the glass wall
This is gorgeous.
Back to the food offerings.....
Yummmmm
Part of the buffet area
Excellent omelette. I chose veggies with 2 different cheeses.
I love the presentation. Tea was excellent as well.
I finally got to see the iPad in action.
And on another visit.....
Cold cereals and toppings for the cereals and the oatmeal. Very nice selection.
The barista offered a treat. I accepted. I loved this
Just fabulous.
I decided on scramble eggs this time. Perfect breakfast as well.
I really like the design of this hallway in the back.
Great scent. Love it.
Jun 2, 2018, 5:17 am
#1183
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Signature Suite - May 2018
Recently, I was in the Signature Suite for breakfast 3 times in 2 weeks. This is the series of photos taken over the 3 different visits. Suite photos were taken between 06:30-07:30, generally prior to when most guests arrived.
I find the service is impeccable. A few of the staff really stood out for me and I wrote compliment cards. They are available from the manager of the Suite and yes, it is run by Compass.
I really like this wall in the entrance-way
Compared to my February visit where it was still rather dark, at this time of year, the sun is up and the light really gives the Suite a nice look as seen in the series of photos below.
This was the first time I noticed the private dining room.
And then I saw the sunlight reflecting on the glass wall
This is gorgeous.
Back to the food offerings.....
Yummmmm
Part of the buffet area
Excellent omelette. I chose veggies with 2 different cheeses.
I love the presentation. Tea was excellent as well.
I finally got to see the iPad in action.
And on another visit.....
Cold cereals and toppings for the cereals and the oatmeal. Very nice selection.
The barista offered a treat. I accepted. I loved this
Just fabulous.
I decided on scramble eggs this time. Perfect breakfast as well.
I really like the design of this hallway in the back.
Great scent. Love it.
Recently, I was in the Signature Suite for breakfast 3 times in 2 weeks. This is the series of photos taken over the 3 different visits. Suite photos were taken between 06:30-07:30, generally prior to when most guests arrived.
I find the service is impeccable. A few of the staff really stood out for me and I wrote compliment cards. They are available from the manager of the Suite and yes, it is run by Compass.
I really like this wall in the entrance-way
Compared to my February visit where it was still rather dark, at this time of year, the sun is up and the light really gives the Suite a nice look as seen in the series of photos below.
This was the first time I noticed the private dining room.
And then I saw the sunlight reflecting on the glass wall
This is gorgeous.
Back to the food offerings.....
Yummmmm
Part of the buffet area
Excellent omelette. I chose veggies with 2 different cheeses.
I love the presentation. Tea was excellent as well.
I finally got to see the iPad in action.
And on another visit.....
Cold cereals and toppings for the cereals and the oatmeal. Very nice selection.
The barista offered a treat. I accepted. I loved this
Just fabulous.
I decided on scramble eggs this time. Perfect breakfast as well.
I really like the design of this hallway in the back.
Great scent. Love it.
I think you missed your calling as a photographer for Gourmet Magazine. The "Hello Kitty" Cappuccino - pretty impressive!
Jun 2, 2018, 1:19 pm
#1184
Join Date: Jun 2008
Location: YYT
Programs: Altitude SEMM
Posts: 412
Had dinner there last night before my 14.5 hour flight that departed after 9pm. Food was awesome and it allowed me to bypass dinner onboard to sleep. Staff were great.
It was quite a busy place, though. I wonder if pressure on the Int'l MLL is way down.
It was quite a busy place, though. I wonder if pressure on the Int'l MLL is way down.
Jun 2, 2018, 3:52 pm
#1185
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Signature Suite - May 2018
Recently, I was in the Signature Suite for breakfast 3 times in 2 weeks. This is the series of photos taken over the 3 different visits. Suite photos were taken between 06:30-07:30, generally prior to when most guests arrived.
I find the service is impeccable. A few of the staff really stood out for me and I wrote compliment cards. They are available from the manager of the Suite and yes, it is run by Compass.
I really like this wall in the entrance-way
Compared to my February visit where it was still rather dark, at this time of year, the sun is up and the light really gives the Suite a nice look as seen in the series of photos below.
This was the first time I noticed the private dining room.
And then I saw the sunlight reflecting on the glass wall
This is gorgeous.
Back to the food offerings.....
Yummmmm
Part of the buffet area
Excellent omelette. I chose veggies with 2 different cheeses.
I love the presentation. Tea was excellent as well.
I finally got to see the iPad in action.
And on another visit.....
Cold cereals and toppings for the cereals and the oatmeal. Very nice selection.
The barista offered a treat. I accepted. I loved this
Just fabulous.
I decided on scramble eggs this time. Perfect breakfast as well.
I really like the design of this hallway in the back.
Great scent. Love it.
Recently, I was in the Signature Suite for breakfast 3 times in 2 weeks. This is the series of photos taken over the 3 different visits. Suite photos were taken between 06:30-07:30, generally prior to when most guests arrived.
I find the service is impeccable. A few of the staff really stood out for me and I wrote compliment cards. They are available from the manager of the Suite and yes, it is run by Compass.
I really like this wall in the entrance-way
Compared to my February visit where it was still rather dark, at this time of year, the sun is up and the light really gives the Suite a nice look as seen in the series of photos below.
This was the first time I noticed the private dining room.
And then I saw the sunlight reflecting on the glass wall
This is gorgeous.
Back to the food offerings.....
Yummmmm
Part of the buffet area
Excellent omelette. I chose veggies with 2 different cheeses.
I love the presentation. Tea was excellent as well.
I finally got to see the iPad in action.
And on another visit.....
Cold cereals and toppings for the cereals and the oatmeal. Very nice selection.
The barista offered a treat. I accepted. I loved this
Just fabulous.
I decided on scramble eggs this time. Perfect breakfast as well.
I really like the design of this hallway in the back.
Great scent. Love it.
For the breakfast, did you try the sausage? Was it juicy and tasty, or bland and soggy?