Air Canada introduces zoned boarding
#1861
Join Date: Oct 2014
Location: yxh
Programs: 35 K
Posts: 191
When boarding last Friday at YVR on 238 to YYC the GA announced Zone 1 boarding and then the auto message came on fro zone 3. The GA got on the mic right away and said they were boarding Zone 2 and asked all passengers not Zone 2 to please clear the way so Zone 2 can board. I am glad she made the announcement as I was stuck at the back.
I think on the we will be boarding by zone message they should mention to board through your assigned lane.
I think on the we will be boarding by zone message they should mention to board through your assigned lane.
#1862
Join Date: Jan 2015
Location: YQB
Programs: AC SE100K-1MM, Bonvoy Gold, HHonors Diamond, VIA Premier, NEXUS/GE
Posts: 816
AC162 YVR-YYZ May 20 was a complete and utmost failure. The worst I've seen in a long while.
The GAs did not know how/where to put the posts with the zone numbers and ended up giving up and did not use them. So no lanes, just a lot of people everywhere. Unbelievable...
After several months, zone boarding is still very inconsistent. And now AC will start enforcing carry on bag weight/size...! Good luck with that. I think AC bit off more (way more) than it can chew. Time will tell.
The GAs did not know how/where to put the posts with the zone numbers and ended up giving up and did not use them. So no lanes, just a lot of people everywhere. Unbelievable...
After several months, zone boarding is still very inconsistent. And now AC will start enforcing carry on bag weight/size...! Good luck with that. I think AC bit off more (way more) than it can chew. Time will tell.
#1863
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
AC162 YVR-YYZ May 20 was a complete and utmost failure. The worst I've seen in a long while.
The GAs did not know how/where to put the posts with the zone numbers and ended up giving up and did not use them. So no lanes, just a lot of people everywhere. Unbelievable...
After several months, zone boarding is still very inconsistent. And now AC will start enforcing carry on bag weight/size...! Good luck with that. I think AC bit off more (way more) than it can chew. Time will tell.
The GAs did not know how/where to put the posts with the zone numbers and ended up giving up and did not use them. So no lanes, just a lot of people everywhere. Unbelievable...
After several months, zone boarding is still very inconsistent. And now AC will start enforcing carry on bag weight/size...! Good luck with that. I think AC bit off more (way more) than it can chew. Time will tell.
#1864
Suspended
Join Date: Apr 2015
Posts: 557
Maybe. In my industry, frequency can modify behavior.
Simple translation: when consumers are exposed to the message frequently within a certain time frame, behavior can be modified (supposedly), so they will potentially buy the product or service being advertised.
Nothing is ever simple, but I'm running with it. I'll keep repeating the message that others here are also doing, that zone boarding is not exactly as described or promised by AC. Just saying.....
Simple translation: when consumers are exposed to the message frequently within a certain time frame, behavior can be modified (supposedly), so they will potentially buy the product or service being advertised.
Nothing is ever simple, but I'm running with it. I'll keep repeating the message that others here are also doing, that zone boarding is not exactly as described or promised by AC. Just saying.....
The zone channels need to be more defined in terms of where the begin and should be fenced off further back from the gate.
#1865
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Hey, maybe that naked guy from Charlotte is available (say after his bail hearing) to come up here and add a little extra amusement to the current adventures... AC Optional Zone Boarding and The Return of the Baggage Police.
#1866
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
I like it when I'm in row 2 and the FA tells the row 1 late boarder to put their bag under the seat. Of course this means they take my foot room away.... how is this right?
#1867
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
#1868
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
#1869
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
The first time it happened to me, I let it slide.
Never again. Nothing goes under the seat in front of me unless I put it there.
#1870
Suspended
Original Poster
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
I don't care what it makes me look like. It's my space. My feet are going to be there, kicking the space (or lack thereof) the entire flight.
The first time it happened to me, I let it slide.
Never again. Nothing goes under the seat in front of me unless I put it there.
The first time it happened to me, I let it slide.
Never again. Nothing goes under the seat in front of me unless I put it there.
#1872
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,551
This has happened to me and I tell the person to move their bag. I once told the lady who put her purse there that I was going to use it as a foot rest. She moved it right away.
#1873
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
completely agree. I've only had it happen to me once and I told them to move it or I couldn't be responsible for any damage.
#1874
Join Date: Mar 2010
Location: Edmonton
Posts: 187
Sat down in 2A one time and a large bag with an elite tag was already under 1A. I just called the FA and said it looked like someone from the previous flight had left their stuff on board. As I was speaking the bag was dragged forward by the lady already seated in front of me. She never glanced round or said a word.
#1875
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Sat down in 2A one time and a large bag with an elite tag was already under 1A. I just called the FA and said it looked like someone from the previous flight had left their stuff on board. As I was speaking the bag was dragged forward by the lady already seated in front of me. She never glanced round or said a word.