All about Eva (BR); AP numbers recognized, earning & award info, seat assignment
Jul 17, 2014, 7:31 pm
#301
Suspended
Join Date: Dec 2010
Posts: 1,161
I think it was almost two weeks ago I was told this would be fixed in a few days.
I just called in today and the agent had no idea about any EVA problem.
Of course no EVA flights showing up on the system.
I asked her if she got any memo about it ... she had no clue about any memos.
As far as Aeroplan goes, EVA I guess is no longer part of Star Alliance.
I just called in today and the agent had no idea about any EVA problem.
Of course no EVA flights showing up on the system.
I asked her if she got any memo about it ... she had no clue about any memos.
As far as Aeroplan goes, EVA I guess is no longer part of Star Alliance.
Jul 18, 2014, 2:26 pm
#303
Suspended
Join Date: Dec 2010
Posts: 1,161
Well that seems positive (prior poster). I emailed Aeroplan support via the website and said that the agent didn't know what I was talking about in regards to BR, and could they clarify when we will be able to book BR again. This is the response.
I should have expected it, right?
We can certainly appreciate the situation which prompted you to write. Unfortunately, we are unable to address flight reward queries via email. To obtain immediate assistance with your flight reservation, we invite you to call the Aeroplan Centre at 1-800-361-5373. Representatives are available daily from 7:00 am to midnight (EST).
Jul 19, 2014, 7:18 am
#304
Join Date: Mar 2007
Posts: 4,784
I just tested on Aeroplan.com now for 1 seat in Y and J
UA.com shows availability for the dates I chose in May 2015
YYZ-TPE, CDG-TPE returns no BR results at all (nonstop)
Wow, this is sad for anybody booking right now
and I hope it does get fixed, otherwise how do we complain to Star Alliance....
UA.com shows availability for the dates I chose in May 2015
YYZ-TPE, CDG-TPE returns no BR results at all (nonstop)
Wow, this is sad for anybody booking right now
and I hope it does get fixed, otherwise how do we complain to Star Alliance....
Jul 19, 2014, 7:24 am
#305
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
It's troubling that Aeroplan seems to have no incentive to fix this issue whatsoever.
My cynical side keeps on thinking they're doing this on purpose - too many people taking BR and saving on scamcharges by not booking AC TPAC.
My cynical side keeps on thinking they're doing this on purpose - too many people taking BR and saving on scamcharges by not booking AC TPAC.
Jul 19, 2014, 2:21 pm
#308
Suspended
Join Date: Dec 2010
Posts: 1,161
I think this is an enhancement.
I am still seeing availability for BR036 on my flight day on ANA, but Aeroplan "doesn't see the flight." Same with BR032 to New York. Both on ANA but not for Aeroplan.
What can we do about this? There's no Aeroplan guy here. They won't address the issue on email. Calling in, the reps don't know anything about it other than "I can't see the flight."
I am still seeing availability for BR036 on my flight day on ANA, but Aeroplan "doesn't see the flight." Same with BR032 to New York. Both on ANA but not for Aeroplan.
What can we do about this? There's no Aeroplan guy here. They won't address the issue on email. Calling in, the reps don't know anything about it other than "I can't see the flight."
Jul 19, 2014, 5:44 pm
#310
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
I think this is an enhancement.
I am still seeing availability for BR036 on my flight day on ANA, but Aeroplan "doesn't see the flight." Same with BR032 to New York. Both on ANA but not for Aeroplan.
What can we do about this? There's no Aeroplan guy here. They won't address the issue on email. Calling in, the reps don't know anything about it other than "I can't see the flight."
I am still seeing availability for BR036 on my flight day on ANA, but Aeroplan "doesn't see the flight." Same with BR032 to New York. Both on ANA but not for Aeroplan.
What can we do about this? There's no Aeroplan guy here. They won't address the issue on email. Calling in, the reps don't know anything about it other than "I can't see the flight."
Shouldn't AC bare some responsibility in answering questions here too? I know they like to say that AE/Aimia is a seperate organization from AC, but they must have some contact with them for these types of matters...
Jul 19, 2014, 6:01 pm
#311
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2003
Location: YYC
Posts: 23,807
Wonder why there are no codeshares? Why it's impossible to buy a ticket with BR that includes domestic legs on AC?
Mind you, since they joined the alliance, their fares ex-Canada have gone up. But still not like AC's at least in J.
(Looking at a mini-RTW for my wife next April, that should include a leg TPE-CDG. I can get her in business on NH. Not on the non-stop BR. Same routing for myself woulsd be prohibitive. I'll likely come back to Canada and fly from here to CDG...)
Jul 19, 2014, 8:47 pm
#312
Join Date: Mar 2007
Posts: 4,784
but I assume BR is still bookable by UA miles or ANA or SQ miles etc... or even LM?
i.e. only Aeroplan is the one blocking BR space? the new Starnet Blocking??
Man, this blocking would've cut my valuation of Aeroplan mile by half instantly
i.e. only Aeroplan is the one blocking BR space? the new Starnet Blocking??
Man, this blocking would've cut my valuation of Aeroplan mile by half instantly
Jul 19, 2014, 9:18 pm
#314
Suspended
Join Date: Dec 2010
Posts: 1,161
Starnet blocking:
http://www.flyertalk.com/forum/unite...-blocking.html
We have only EVA as a route for Canadians over the pacific with no scamcharge. Alternative is United if you want to make one hop (and downgrade your product).
So, I wouldn't be surprised if they are yanking these flights to push us into AC scamcharges. I mean, this is my exact situation at the moment, sitting on an AC006 booking, waiting to change it to BR036. If they prevent me from doing this, it's revenue to AC.
Maybe not enough of us care, but we should probably start thinking of what we can do to get some kind of answer out of them at least.
Scamcharges. Devalued points. Cut access to LX F. Then they came for BR? Perhaps. Perhaps.
http://www.flyertalk.com/forum/unite...-blocking.html
We have only EVA as a route for Canadians over the pacific with no scamcharge. Alternative is United if you want to make one hop (and downgrade your product).
So, I wouldn't be surprised if they are yanking these flights to push us into AC scamcharges. I mean, this is my exact situation at the moment, sitting on an AC006 booking, waiting to change it to BR036. If they prevent me from doing this, it's revenue to AC.
Maybe not enough of us care, but we should probably start thinking of what we can do to get some kind of answer out of them at least.
Scamcharges. Devalued points. Cut access to LX F. Then they came for BR? Perhaps. Perhaps.
Jul 19, 2014, 9:29 pm
#315
Suspended
Join Date: Dec 2010
Posts: 1,161
Several United agents tried to explain the discrepancy by saying that Star
carriers give different award inventory to the individual alliance members.
But Martin Rieken, director of corporate communications for the Americas at
Lufthansa, said that every Star partner makes the same inventory available
on StarNet for any alliance member to use "on a first-come-first-served basis."
Funny, from the United thread I referenced... this was the same line I got from Aeroplan today when I was asking about BR and saying I could book it on ANA.
carriers give different award inventory to the individual alliance members.
But Martin Rieken, director of corporate communications for the Americas at
Lufthansa, said that every Star partner makes the same inventory available
on StarNet for any alliance member to use "on a first-come-first-served basis."
Funny, from the United thread I referenced... this was the same line I got from Aeroplan today when I was asking about BR and saying I could book it on ANA.