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All about Eva (BR); AP numbers recognized, earning & award info, seat assignment

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All about Eva (BR); AP numbers recognized, earning & award info, seat assignment

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Old Jul 1, 2014, 3:04 pm
  #271  
 
Join Date: May 2014
Posts: 6
I called Aeroplan and they told me that starting Jun 26, no EVA flight can be booked on their system due to a "computer" problem. They don't know when it will be fixed.
phiraod is offline  
Old Jul 1, 2014, 3:19 pm
  #272  
 
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
Not to be a conspiracy theorist, but that's oddly "convenient" given that BR is the best option to cross the Pacific without scamcharges.
tng11 is offline  
Old Jul 2, 2014, 3:01 am
  #273  
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Originally Posted by phiraod
I called Aeroplan and they told me that starting Jun 26, no EVA flight can be booked on their system due to a "computer" problem. They don't know when it will be fixed.
Funny how Aeroplan can foresee a computer problem and not fix it ahead of time !
Guy Betsy is offline  
Old Jul 2, 2014, 6:08 am
  #274  
 
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
Originally Posted by Guy Betsy
Funny how Aeroplan can foresee a computer problem and not fix it ahead of time !
Disgusting is the word I'd use. Or maybe transparently obvious (yeah, that's two). Let them start writing paper tickets if their "system" can't handle reward tickets on non scamchargeable carriers.
heraclitus is offline  
Old Jul 2, 2014, 7:26 am
  #275  
 
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
I want to make a change to a reward ticket with a few segments on BR (EVA segments are not changing though) Will this mean they can not reissue the ticket?
Eternity000 is offline  
Old Jul 2, 2014, 7:41 am
  #276  
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Join Date: Dec 2010
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Originally Posted by Eternity000
I want to make a change to a reward ticket with a few segments on BR (EVA segments are not changing though) Will this mean they can not reissue the ticket?
Will do no harm to call. But sounds like possibly yes.
tyberius is offline  
Old Jul 2, 2014, 7:45 am
  #277  
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Join Date: Dec 2010
Posts: 1,161
Originally Posted by nicok
tyberius you are right, even the ANA tool stoped showing J buisness class at some point last week , but not united, and now it's back on ANA...

Did the agent see a BR J seat that was not on the Aeroplan website and could have booked it?
She just couldn't see the HND-TPE leg but was able to hold the TPE-YYZ leg (now one of you guys probably took it heh). When she said she saw no connecting flight, I went to the ANA tool and she was right, every flight from BR was gone out of HND there too.

If they are back now, then I can maybe go back and try to make the change. But I'll save maybe $250 and have to pay $90 change fee. So I am kinda borked at this point.
tyberius is offline  
Old Jul 3, 2014, 11:44 am
  #278  
 
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
Cool

Silly question, but if I have a ticket Yul-YYZ-TPE with the 2nd segment on Eva, is there a way to get a boarding pass printed on Eva paper or on AC paper (I have a collection of all my boarding passes the first time I try a new airline). I suppose I can always go to Eva check-in at Toronto and reclear security which should be nearly non-existent given the flight time, but if I can get it printed at the gate it would be even better.
Eternity000 is offline  
Old Jul 3, 2014, 11:59 am
  #279  
 
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
Originally Posted by Eternity000
Silly question, but if I have a ticket Yul-YYZ-TPE with the 2nd segment on Eva, is there a way to get a boarding pass printed on Eva paper or on AC paper (I have a collection of all my boarding passes the first time I try a new airline). I suppose I can always go to Eva check-in at Toronto and reclear security which should be nearly non-existent given the flight time, but if I can get it printed at the gate it would be even better.
You'll be able to get one at the gate.

When I flew from YYZ, the gate agent actually paged people to have their boarding passes swapped for BR printed ones.
tng11 is offline  
Old Jul 3, 2014, 12:13 pm
  #280  
 
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
Small detail, but great news!!
Eternity000 is offline  
Old Jul 3, 2014, 12:38 pm
  #281  
 
Join Date: Apr 2012
Location: YYZ
Programs: MR Plat
Posts: 383
Originally Posted by Eternity000
I want to make a change to a reward ticket with a few segments on BR (EVA segments are not changing though) Will this mean they can not reissue the ticket?
I made a change on June 28th to a J reward ticket for a CA segment for travel in October which includes travel in BR segments. A ticket was reissued with new ticket numbers on the 30th without any problems. Called all of the airlines and everybody confirmed and seats assigned.
Globex is offline  
Old Jul 3, 2014, 1:35 pm
  #282  
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I'm told that it will possibly take a week to rectify the issue with EVA @ Aeroplan.

Availability is showing again at ANA.
tyberius is offline  
Old Jul 8, 2014, 12:52 pm
  #283  
 
Join Date: May 1998
Location: YYZ
Programs: Air Canada Aeroplan, Cathay Pacific Asia Miles
Posts: 624
Hi all:

I'm planning a potential trip to Asia for next year and it seems to me that the EVA problem still hasn't "fixed" yet. I tried searching online and even called the call centre but nothing is available. Would anyone know what's really going on? I hope they are not permanently pulling EVA out of the system.

Thanks,
Agincourt is offline  
Old Jul 8, 2014, 3:27 pm
  #284  
 
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
I'm wondering about this too. Called the Aeroplan line today and the agent didn't know when or if it would be available again.
Eternity000 is offline  
Old Jul 8, 2014, 3:34 pm
  #285  
 
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
Originally Posted by Eternity000
I'm wondering about this too. Called the Aeroplan line today and the agent didn't know when or if it would be available again.
Are you kidding me

I was counting on some reasonable EVA redemptions... if those are gone, I won't cut up my Aeroplan card but I will burn my stash on UA and that will be the end of any type of aggressive point collecting for me.
heraclitus is offline  


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