Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
Oct 21, 2017, 10:02 am
#1396
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Oct 23, 2017, 1:54 am
#1397
Join Date: Jan 2006
Location: It's Grim Oop North!
Programs: BA & A3 - Silver and fading
Posts: 182
In the guide to spending miles it mentions a 50% mileage penalty for cancellation of an award ticket.
Is that still the case as at booking I was told the only charge was €20.00 and full refund of remaining taxes and miles?
Oct 23, 2017, 5:15 am
#1398
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
I can't find the rule you're citing in the T&C. In contrast, they say:
and
MILES REDEMPTION ON AEGEAN / OLYMPIC AIR FLIGHTS:
...
10. Ticket Cancellation Policy: a member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time. No Ticket cancellation can be put forth if within 30 minutes from flight’s departure. When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 20 Euros per ticket is applied
...
10. Ticket Cancellation Policy: a member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time. No Ticket cancellation can be put forth if within 30 minutes from flight’s departure. When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 20 Euros per ticket is applied
MILES REDEMPTION ON STAR ALLIANCE FLIGHTS:
...
9....2. for Tickets booked and issued from 15/09/2012 onwards: a member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time. No Ticket cancellation can be put forth if within 30 minutes from flight’s departure. When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 20 Euros per ticket is applied
...
9....2. for Tickets booked and issued from 15/09/2012 onwards: a member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time. No Ticket cancellation can be put forth if within 30 minutes from flight’s departure. When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 20 Euros per ticket is applied
Oct 23, 2017, 6:20 am
#1399
Join Date: Jan 2006
Location: It's Grim Oop North!
Programs: BA & A3 - Silver and fading
Posts: 182
5c. Are award ticket flexible?
No, you can't change tickets and you'll have to cancel them, incurring a 50% penalty on the miles used. You can cancel ticket up to 24h before a flight. Book wisely!
Oct 23, 2017, 6:35 am
#1400
Community Director
Original Poster
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,479
Thanks. I was actually quoting the guide in the introduction post in the dashboard.
5c. Are award ticket flexible?
No, you can't change tickets and you'll have to cancel them, incurring a 50% penalty on the miles used. You can cancel ticket up to 24h before a flight. Book wisely!
5c. Are award ticket flexible?
No, you can't change tickets and you'll have to cancel them, incurring a 50% penalty on the miles used. You can cancel ticket up to 24h before a flight. Book wisely!
Nonetheless, thank you for raising this - I will look to see if the thread is now so misleading that it should be closed and re-launched in a different form.
Oct 29, 2017, 4:58 am
#1402
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Nov 1, 2017, 10:32 am
#1403
Join Date: Feb 2012
Location: RTM, CDG
Posts: 180
Hi all, I'm flying AMS-ATH-CAI this week with AMS-ATH operated by the A321. Having flown on this plane before I wanted to select either 10A or 10F (exit row) but unfortunately both are already taken. I want to select the second exit row, but it's not clear which row this is. On A3's OLCI seat map, it says row 24 is an exit row (with seat 23F missing so I'm inclined to go for 24F), but on Seatguru row 23 is listed as the exit row. From the comments on Seatguru it appears the seat map is outdated, but one recent comment indicates that row 23 is indeed the exit row and not row 24, so now I'm confused. Does anyone know for sure whether row 23 or row 24 is the exit row on the A321? Thanks!
Nov 9, 2017, 6:57 am
#1404
Join Date: Feb 2012
Location: RTM, CDG
Posts: 180
Answering my own question here in case someone else has the same question: row 24 is the exit row on the A321 (at least on the configuration with 35 rows, not sure if there are more configurations). All seats have practically unlimited legroom, although the flight attendant's jump seat is located in front of 24F.
Nov 13, 2017, 11:21 am
#1408
Join Date: Dec 2009
Programs: A3*G, Marriott Gold, Hilton Honors Gold, Radisson Rewards Premium
Posts: 862
Nov 16, 2017, 1:51 am
#1409
Join Date: Apr 2007
Location: Tallinn / Isle of Man
Programs: Finnair Platinum; Intercontinental Ambassador
Posts: 578
Hello,
Even though not a total newbie, but since I behaved like (by having Lufthansa flights that would have solved my problems in wrong fare bucket)one I only deserve to post here.
So I have my fabulous Aegean Gold, unfortunately due to a very busy schedule I did not have time to do a quick Athens trip that I had planned for the summer. Therefore I am 5300 short for my gold with no Aegean flights departing from nearby and a deadline next Thursday. Obviously I can now buy 3000... leaving me 2300 short. I have a couple of considerations:
a) I assume I will drop to Silver. Even when I do will I then lose my good old 12/24k gold qualification to the more unfriendly 24/48 immediately? I have a couple of J long hauls coming up in Jan and Feb, so I would easily get myself back up in no time soon with 24k.
b) I have another * Alliance flight in beginning of December. Is there any evidence that Aegean would extend my qualification period by 2 weeks?
c) I know its a longshot, but based from TLL ... any clever flight routings anyone can think of.. for a daytrip to solve the problem SAS/LOT/LH are all feasible.
Thanks for any ideas on the extension.
Even though not a total newbie, but since I behaved like (by having Lufthansa flights that would have solved my problems in wrong fare bucket)one I only deserve to post here.
So I have my fabulous Aegean Gold, unfortunately due to a very busy schedule I did not have time to do a quick Athens trip that I had planned for the summer. Therefore I am 5300 short for my gold with no Aegean flights departing from nearby and a deadline next Thursday. Obviously I can now buy 3000... leaving me 2300 short. I have a couple of considerations:
a) I assume I will drop to Silver. Even when I do will I then lose my good old 12/24k gold qualification to the more unfriendly 24/48 immediately? I have a couple of J long hauls coming up in Jan and Feb, so I would easily get myself back up in no time soon with 24k.
b) I have another * Alliance flight in beginning of December. Is there any evidence that Aegean would extend my qualification period by 2 weeks?
c) I know its a longshot, but based from TLL ... any clever flight routings anyone can think of.. for a daytrip to solve the problem
SAS/LOT/LH are all feasible.Thanks for any ideas on the extension.
Nov 16, 2017, 2:18 am
#1410
Join Date: Dec 2009
Programs: A3*G, Marriott Gold, Hilton Honors Gold, Radisson Rewards Premium
Posts: 862
I'm afraid I can only really make a suggestion for c) and that would be to try to find a cheap 4-sector day trip on SK, where all flights earn a minimum of 600 miles even in the cheapest booking classes (longer flights earn more so you could reduce the number of sectors that way). Alternatively, a 2-sector trip in SK Plus would also work, as you'd get 1200 miles per sector from that. I imagine that SK should be pretty doable from TLL. I would forget LH and LO, as their earnings are either non-existent (many LH booking classes including business in P class!) or paltry (LO and even some higher LH booking classes). Hope that helps somewhat and that you're able to keep your gold card!