Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
May 4, 2018, 4:42 am
#1561
Join Date: May 2008
Location: ARN
Posts: 3,472
The rules for all Star Alliance flights and frequent flyer programs are very "simple": You always earn according to the operating carrier (what's sometimes erroneously referred to as "metal flown"), you don't earn according to the marketing carrier (i.e. the code on your ticket), with the exception of wet lease flights.
So, if you want to find out how many points you will earn for a flight which is booked under LX code, but operated by Edelweiss as an Edelweiss flight, you cannot look under the headline "Swiss" on the M&B "How to earn" page. You instead have to find out how your LX booking class maps onto an Edelweiss booking class, and look for that class under the headline "Edelweiss" on the M&B "how to earn" page. And if you cannot find an "Edelweiss" headline, chances are that Edelweiss are not part of Star Alliance, meaning that all mapping earnings will be 0.
So, if you want to find out how many points you will earn for a flight which is booked under LX code, but operated by Edelweiss as an Edelweiss flight, you cannot look under the headline "Swiss" on the M&B "How to earn" page. You instead have to find out how your LX booking class maps onto an Edelweiss booking class, and look for that class under the headline "Edelweiss" on the M&B "how to earn" page. And if you cannot find an "Edelweiss" headline, chances are that Edelweiss are not part of Star Alliance, meaning that all mapping earnings will be 0.
May 4, 2018, 5:52 am
#1563
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Originally Posted by GBobon
@KLouis, then A3 should make it very clear on their website.
The rules for all Star Alliance flights and frequent flyer programs are very "simple": You always earn according to the operating carrier (what's sometimes erroneously referred to as "metal flown"), you don't earn according to the marketing carrier (i.e. the code on your ticket), with the exception of wet lease flights.
So, if you want to find out how many points you will earn for a flight which is booked under LX code, but operated by Edelweiss as an Edelweiss flight, you cannot look under the headline "Swiss" on the M&B "How to earn" page. You instead have to find out how your LX booking class maps onto an Edelweiss booking class, and look for that class under the headline "Edelweiss" on the M&B "how to earn" page. And if you cannot find an "Edelweiss" headline, chances are that Edelweiss are not part of Star Alliance, meaning that all mapping earnings will be 0.
So, if you want to find out how many points you will earn for a flight which is booked under LX code, but operated by Edelweiss as an Edelweiss flight, you cannot look under the headline "Swiss" on the M&B "How to earn" page. You instead have to find out how your LX booking class maps onto an Edelweiss booking class, and look for that class under the headline "Edelweiss" on the M&B "how to earn" page. And if you cannot find an "Edelweiss" headline, chances are that Edelweiss are not part of Star Alliance, meaning that all mapping earnings will be 0.
The fact that something is not explicitly mentioned in a web page does not mean much, in contrast to the opposite (what is mentioned should always be true). Including all airlines that do not award miles to M+B members is a sheer "impossibility" for A3 as it would contain hundreds of them. A3 follows the same system as the one followed by Swiss: M&M doesn't include earnings on OA in their web pages.
May 4, 2018, 6:01 am
#1564
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
)
May 4, 2018, 6:10 am
#1565
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,229
I have a flight from MUC-ATH and then purchased a separate flight from ATH - JMK. ( I didn't know I was meeting folks in Mykonos until after I purchased the MUC-ATH ticket).
1) Do you think I will be able to check my bags through to JMK?
2) I have a 2 hour layover in ATH. If I have to go get my bags and recheck to Mykonos, is 2 hours enough? I assume no immigration as I am flying within Schengen.
I suppose I can purchase their fast track package for ATH-JMK if it looks too tight.
Thanks in advance.
1) Do you think I will be able to check my bags through to JMK?
2) I have a 2 hour layover in ATH. If I have to go get my bags and recheck to Mykonos, is 2 hours enough? I assume no immigration as I am flying within Schengen.
I suppose I can purchase their fast track package for ATH-JMK if it looks too tight.
Thanks in advance.
May 4, 2018, 8:47 am
#1566
Join Date: Mar 2018
Location: ARN
Programs: A3*G, SK*G
Posts: 336
I have a flight from MUC-ATH and then purchased a separate flight from ATH - JMK. ( I didn't know I was meeting folks in Mykonos until after I purchased the MUC-ATH ticket).
1) Do you think I will be able to check my bags through to JMK?
2) I have a 2 hour layover in ATH. If I have to go get my bags and recheck to Mykonos, is 2 hours enough? I assume no immigration as I am flying within Schengen.
I suppose I can purchase their fast track package for ATH-JMK if it looks too tight.
Thanks in advance.
1) Do you think I will be able to check my bags through to JMK?
2) I have a 2 hour layover in ATH. If I have to go get my bags and recheck to Mykonos, is 2 hours enough? I assume no immigration as I am flying within Schengen.
I suppose I can purchase their fast track package for ATH-JMK if it looks too tight.
Thanks in advance.
2) if need arises, 2 hours is comfortable enough to claim and recheck your bag, and clear security, since this is an intra-Schengen flight and no immigration/customs are involved... Unless some irregularity/delay/problem shows up. In which case you may still make it if it is a minor one (up to half an hour/three quarters max). If a delay occurs, inform A3's "connection ambassador" immediately once you land in ATH.
May 4, 2018, 11:00 pm
#1568
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,374
RedChilli's post says it all, and there is no need for any additional info to be included in the web pages in this specific matter. Even A3's earnings when flying A3 issued tickets on code-shares with other non *A member airlines are not included! When flying a *A member airline one earns according to that airline's quoted miles (and not to the rules of the one that issued the ticket) while when flying a non-member (here: Edelweiss) one earns nothing. Of course, all of this is, logically, not the case when wet leases are involved. In the long thread on A3's using "funny" code-shares with OA one can find lots of examples that I didn't bother to list: among them are LH-Eurowings and Air Dolomiti, Thai-Thai Smile and Nok, Singapore-Silk Air and Scoop, Swiss-Edelweiss, etc. By the way, members of the other two major alliances also use a similar system. )
May 5, 2018, 1:48 pm
#1569
Join Date: Apr 2008
Posts: 24
I just booked flights on A3 Cairo->TLV for July. There is a 17:45 hr layover in Athens (arrive 6:10am dep 11:55pm). I would like to checkin 2 bags, I understand 1 bag is free, and there is a discount if I purchase online. I purchased the tickets thru Priceline (as the route does not show on A3) and confirmed the reservation is being shown on A3.
When I checked online for the luggage price it was showing 2 charges : Cario->Ath $40, and Ath->TLV $27. I thought there would only be 1 charge since the layover is less than 24hrs.
I called the US # customer service, and the rep said it would be 1 $40 charge, and she would need to get back to me later as the offices are closed in Athens on why I am seeing two charges online.
Since it is the weekend there maybe additional delay. As I have 24hr to cancel the priceline ticket, has anyone experienced something similar? Will there be 1 charge or will I be charged twice?
When I checked online for the luggage price it was showing 2 charges : Cario->Ath $40, and Ath->TLV $27. I thought there would only be 1 charge since the layover is less than 24hrs.
I called the US # customer service, and the rep said it would be 1 $40 charge, and she would need to get back to me later as the offices are closed in Athens on why I am seeing two charges online.
Since it is the weekend there maybe additional delay. As I have 24hr to cancel the priceline ticket, has anyone experienced something similar? Will there be 1 charge or will I be charged twice?
May 5, 2018, 2:50 pm
#1570
Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Miles+Bonus Gold
Posts: 664
maybe you have this issue because priceline booked you a multi city ticket? anyway, you PM them on facebook for more details
https://www.facebook.com/aegeanairlinesinternational/
https://www.facebook.com/aegeanairlinesinternational/
May 6, 2018, 3:42 am
#1571
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I have three pretty elementary questions:
1) Does non-A3 Star Alliance Gold status work on OA-coded, OA-operated flights (booked on A3 website) for lounge/extra baggage/J check-in?
2) Can you get into the LH lounge at ATH on M&M Star Gold or A3 M&B Gold holding a BP for an OA-coded, OA-operated (booked on A3 website)?
3) Can you credit OA flights to non-M&B Star programmes?
I did a search but could not find an answer. I'm assuming that 1) to 3) would be a No, due to OA not being part of Star?
1) and 3) are just practical questions of where to credit the flights as M&M earn for almost all of my non-A3 flights are better than M&B earn, and if there is no merit in keeping M&B other than upgrade vouchers etc. then I might consolidate my miles to M&M (currently triple Star Gold with M&M, M&B and PPS). 2) are out of curiosity... just fancy having a nosy at the LH lounge but essentially all of my Schengen flights ex-ATH are OA!
1) Does non-A3 Star Alliance Gold status work on OA-coded, OA-operated flights (booked on A3 website) for lounge/extra baggage/J check-in?
2) Can you get into the LH lounge at ATH on M&M Star Gold or A3 M&B Gold holding a BP for an OA-coded, OA-operated (booked on A3 website)?
3) Can you credit OA flights to non-M&B Star programmes?
I did a search but could not find an answer. I'm assuming that 1) to 3) would be a No, due to OA not being part of Star?
1) and 3) are just practical questions of where to credit the flights as M&M earn for almost all of my non-A3 flights are better than M&B earn, and if there is no merit in keeping M&B other than upgrade vouchers etc. then I might consolidate my miles to M&M (currently triple Star Gold with M&M, M&B and PPS). 2) are out of curiosity... just fancy having a nosy at the LH lounge but essentially all of my Schengen flights ex-ATH are OA!
May 6, 2018, 4:03 am
#1572
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
I have three pretty elementary questions:
1) Does non-A3 Star Alliance Gold status work on OA-coded, OA-operated flights (booked on A3 website) for lounge/extra baggage/J check-in?
2) Can you get into the LH lounge at ATH on M&M Star Gold or A3 M&B Gold holding a BP for an OA-coded, OA-operated (booked on A3 website)?
3) Can you credit OA flights to non-M&B Star programmes?
I did a search but could not find an answer. I'm assuming that 1) to 3) would be a No, due to OA not being part of Star?
1) and 3) are just practical questions of where to credit the flights as M&M earn for almost all of my non-A3 flights are better than M&B earn, and if there is no merit in keeping M&B other than upgrade vouchers etc. then I might consolidate my miles to M&M (currently triple Star Gold with M&M, M&B and PPS). 2) are out of curiosity... just fancy having a nosy at the LH lounge but essentially all of my Schengen flights ex-ATH are OA!
1) Does non-A3 Star Alliance Gold status work on OA-coded, OA-operated flights (booked on A3 website) for lounge/extra baggage/J check-in?
2) Can you get into the LH lounge at ATH on M&M Star Gold or A3 M&B Gold holding a BP for an OA-coded, OA-operated (booked on A3 website)?
3) Can you credit OA flights to non-M&B Star programmes?
I did a search but could not find an answer. I'm assuming that 1) to 3) would be a No, due to OA not being part of Star?
1) and 3) are just practical questions of where to credit the flights as M&M earn for almost all of my non-A3 flights are better than M&B earn, and if there is no merit in keeping M&B other than upgrade vouchers etc. then I might consolidate my miles to M&M (currently triple Star Gold with M&M, M&B and PPS). 2) are out of curiosity... just fancy having a nosy at the LH lounge but essentially all of my Schengen flights ex-ATH are OA!
2) No. Neither *A Gold nor M+B Gold can enter the LH lounge when flying OA.
3) I'd imagine that it depends a bit on the flight in question. Some A3 flights are operated (Wet leased?) by OA, and in those cases I would expect yes (Eg flights to MLA, IST). But the majority of OA flights will be operated by Olympic under OA flight numbers, or, with a A3 codeshare. In those cases I would expect that no miles can be earned in other programmes.
I'm just curious though, unless you are based in Greece I'd expect you to also fly out of ATH internationally? For those flights you should be able to use the LH lounge (as it is a general *A lounge).
Opinions are divided, however for me personally the LH lounge is far, far above the A3 one. It does get crowded at times (Eg around noon), but the food is miles ahead of any other lounge in ATH (and many other airports in Europe).
May 6, 2018, 12:12 pm
#1573
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Thanks Xandrios. That's pretty much what I thought.
It's good to have it all confirmed.
I am based in Greece part-time, however most of my international flights to/from Greece are non-Schengen, so no access to the LH lounge.
It's good to have it all confirmed.
I am based in Greece part-time, however most of my international flights to/from Greece are non-Schengen, so no access to the LH lounge.
May 7, 2018, 12:24 am
#1575
Join Date: Aug 2008
Location: YXY
Posts: 3,506
The rules for all Star Alliance flights and frequent flyer programs are very "simple": You always earn according to the operating carrier (what's sometimes erroneously referred to as "metal flown"), you don't earn according to the marketing carrier (i.e. the code on your ticket), with the exception of wet lease flights.
I have more examples like that.
As for Edelweiss operated, some will likely credit (LX capacity purchase) and some likely won't (Edelweiss flying on their own account).
Last edited by sokolov; May 7, 2018 at 11:02 pm