Feb 6, 2015, 9:47 am
Last edit by: WineCountryUA
If you need documentation of delay / cancellation for trip insurance or refunds from hotel / tour / .... operator, try this
Verification letters
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Consolidated cancelled/delayed domestic flights [2015]
Apr 13, 2015, 3:22 pm
#226
Join Date: Dec 2009
Posts: 295
Not so bad, it's out 7 hours 6 minutes late and heading to the runway. I'm sure everyone understands.
Apr 13, 2015, 8:03 pm
#227
Suspended
Join Date: Mar 2015
Location: Newport Coast, CA
Posts: 498
And I'm sure United apologized profusely for ruining the start of people's vacations. Right?
And 218 back to ORD will be leaving over 6 hours late, assuming of course that nothing else goes wrong. Safe assumption, right? Right...?
Apr 18, 2015, 8:27 am
#228
Join Date: Apr 2003
Location: Orlando
Programs: DL 4MM/PM, UA 1MM/Gold, AA Paper
Posts: 1,386
Passengers on stuck flight outraged by lengthy tarmac delay at COS
Looks like the passengers were stuck on the UX plane for 6 hours yesterday.
http://www.nbcnews.com/news/us-news/...r-woes-n343936
Another good reason to avoid UX.
http://www.nbcnews.com/news/us-news/...r-woes-n343936
Another good reason to avoid UX.
Apr 18, 2015, 8:38 am
#229
Join Date: Dec 2010
Location: DFW
Programs: UA 1K, AA Platinum, Hilton Diamond, Bonvoy Gold
Posts: 466
Passengers on stuck flight outraged by lengthy tarmac delay at COS
Sounds like it has little to do with UX and more that COS got more planes than they could handle.
Apr 18, 2015, 8:42 am
#230
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
News report on Denver TV last night indicated that they could deplane but that that would make COS their new final destination. It's not like they were held prisoner.
Apr 18, 2015, 9:02 am
#231
Join Date: Jan 2005
Location: Växjö, SE/Washington, DC
Programs: AA ExPlat, UA 1K (2MM)
Posts: 1,159
Fairly certain when UA/UX tell you that if you get off the plane the rest of your flights will be canceled (ie connecting flights from Denver) "Passengers were told they could leave the plane, but they would forfeit their seats and any connecting flights, and many stayed on board, the station reported." That's pretty close to being told you cannot leave the plane. If you are flying MCI-DEN-XXX, say Hawaii and you get off in COS and now your Hawaii tickets are canceled, you can't get off the plane.
Apr 18, 2015, 9:03 am
#232
Join Date: Feb 2009
Location: SEA
Programs: UA SP, DL SM MM, AS 75K, SPG Platinum, Hyatt Diamond.
Posts: 2,596
Is that really the policy? If so, how is that not being held hostage? Hostage doesn't always imply ropes, and guns and a dank holding cell.
Apr 18, 2015, 11:16 am
#233
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
UX4934 17 April 2015 six hour tarmac wait due to diversion & lightning advisory
UX4934 (Republic) -- MCI-DEN on 17 April 2015 was delayed and then diverted to COS with it sat on the tarmac six hours due to a lightning advisory and finally transported by bus to DEN -- a really bad day for all
http://www.9news.com/story/news/loca...ings/25964137/
http://www.krdo.com/news/passengers-...delay/32437312
http://www.9news.com/story/news/loca...ings/25964137/
http://www.krdo.com/news/passengers-...delay/32437312
Apr 18, 2015, 12:11 pm
#234
Join Date: Oct 2008
Posts: 255
United 3485 (4/18/2015)
Does anyone have any extra insight on why today's United Flight 3485 was canceled (cancellation notification went out yesterday)? It was a 2:44 PM from CMH to EWR on an RJ170, but then UA opened a brand new flight, 2541, at 2:43 on a Q400. So it's basically the same flight but now nearly everyone has been rebooked on a different flight.
Cancellation reason was "flight crew availability." Why couldn't they have just left the original flight open and done an equipment/crew swap, instead of canceling and scheduling a new flight? Just curious. Thanks for your insights!
Cancellation reason was "flight crew availability." Why couldn't they have just left the original flight open and done an equipment/crew swap, instead of canceling and scheduling a new flight? Just curious. Thanks for your insights!
Apr 18, 2015, 12:13 pm
#235
Join Date: Jan 2007
Posts: 1,621
Each carrier is given its own specific range of flight numbers for a variety of operational reasons. In this case, with the change in aircraft type comes a change in operating carrier.
Apr 18, 2015, 12:14 pm
#236
Join Date: Oct 2008
Posts: 255
Of course... The original flight was Shuttle America and the makeup one is Republic.
That should have been obvious to me. Thanks!
That should have been obvious to me. Thanks!
Apr 18, 2015, 3:34 pm
#237
Suspended
Join Date: Feb 2015
Location: SFO
Programs: UA 1K MM
Posts: 330
The OP's posted story said the same thing: Passengers were told they could leave the plane, but they would forfeit their seats and any connecting flights, and many stayed on board, the station reported.
Is that really the policy? If so, how is that not being held hostage? Hostage doesn't always imply ropes, and guns and a dank holding cell.
Is that really the policy? If so, how is that not being held hostage? Hostage doesn't always imply ropes, and guns and a dank holding cell.
I've also a couple of times lately been on a 737 with a UA 1xxx number that is "canceled" and then I am rebooked on a 737 flying at exactly the same time with a UA 2xxx number.
Last edited by FlyinHawaiian; Apr 18, 2015 at 4:30 pm Reason: merge
Apr 18, 2015, 4:38 pm
#238
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Fairly certain when UA/UX tell you that if you get off the plane the rest of your flights will be canceled (ie connecting flights from Denver) "Passengers were told they could leave the plane, but they would forfeit their seats and any connecting flights, and many stayed on board, the station reported." That's pretty close to being told you cannot leave the plane. If you are flying MCI-DEN-XXX, say Hawaii and you get off in COS and now your Hawaii tickets are canceled, you can't get off the plane.
Apr 18, 2015, 5:13 pm
#239
Suspended
Join Date: Feb 2015
Location: SFO
Programs: UA 1K MM
Posts: 330
If there are a bunch of diverted flights to a small airport it might not be so easy to find a lot of buses right away for all of the passengers.
Apr 18, 2015, 5:55 pm
#240
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,169
Totally unacceptable. Don't send planes to a airport that can't handle the flight.