Feb 6, 2015, 9:47 am
Last edit by: WineCountryUA
If you need documentation of delay / cancellation for trip insurance or refunds from hotel / tour / .... operator, try this
Verification letters
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Consolidated cancelled/delayed domestic flights [2015]
Apr 22, 2015, 2:47 pm
#256
Join Date: Aug 2013
Posts: 498
The firetrucks didn't arrive until after you had sat at the gate? Almost definitely fuel then. If they didn't show up proactively upon landing then they came in response to something. Also, if where the guy is standing is the location of the leak I'm fairly certain there's no fluid that far out on the wing other than the fuel tank.
Apr 23, 2015, 2:44 pm
#257
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
UA 257 JFK-SFO. Now at 2:45 and counting. Problem with door seals. They said it was fixed and boarded us, now mechanics are back on plane. Nine delay e-mails from UA so far 
Apr 23, 2015, 3:11 pm
#258
Join Date: Nov 2014
Location: SFO/IAD
Programs: UA Gold, US, AA, DL
Posts: 97
4/21, UA623, ORD-LAX. Left ORD a few minutes late and waited for a gate at LAX for nearly an hour on a 9pm arrival. Not impressive. This happens too often and is usually only a little inconvenient, but this was pretty bad. I understand some pax risked missing international conventions.
Apr 23, 2015, 3:33 pm
#259
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
3 hours delayed and finally off the gate. Looks like a $100 "I'm sorry" ETC from UA for 1K's (probably $50 for gold / plat, and $5 for silver and lower).... hopefully you aren't connecting.
Apr 23, 2015, 3:34 pm
#260
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
UA512, JFK to SFO - 5:30 PM takeoff, delayed 12 minutes due to late plane. Now delayed further due to 'seat maintenance' in BF (first time I've heard that one). Mildly amused by someone getting livid about something UA did while talking to someone on the phone and demanding he will get a first-class seat. Think he's going to be sorely disappointed.
Hopefully I don't miss my SFO-MRY connecting flight (had 90 minutes in SFO originally)
Hopefully I don't miss my SFO-MRY connecting flight (had 90 minutes in SFO originally)
Apr 23, 2015, 11:43 pm
#261
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
$200 or 10,000 miles for 1K, $125 or 6250 for ns companion. Customer care e-mail sent within an hour of departure. Crew was fantastic - old style ps service.
Looks like the connection was 59 minutes, so guessing it all worked out.
Apr 24, 2015, 12:12 am
#262
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Apr 24, 2015, 11:31 am
#263
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
4/21 UA 218 HNL-ORD (N117UA) cancelled due to aircraft maintenance.
Looks like this bird has been stuck in HNL since then and they will ferry it out today.
4/24 UA 2200 HNL-SFO 0800 - 1548
Looks like this bird has been stuck in HNL since then and they will ferry it out today.
4/24 UA 2200 HNL-SFO 0800 - 1548
Apr 28, 2015, 5:44 pm
#264
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
Information on UA1400
Can anyone help figure out what is going on with UA1400? First the pilot just muttered it was maintenance. Then they simply said "we are waiting on performance data from Chicago." Then they deplaned the whole thing. The FA's were great, but you could tell even they were getting annoyed with the pilots not saying anything. The phone or gate agents have no clue either, except for "maintenance." It was really bizarre. And literally every other plane on this route today was on time, and I just switched to the last flight and we just boarded, it's showing as on time too. I'm just really confused as to what happened, there's no information.
Apr 28, 2015, 5:53 pm
#265
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
UA's website says delayed due to aircraft maintenance and scheduled to depart at 8 PM...doesn't seem likely if you're already off the plane.
Apr 28, 2015, 5:54 pm
#266
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
Yeah that's what was weird, the site says maintenance but the pilots said they were waiting for flight data. We are all off the plane, I'm just more curious what the real story is.
Apr 28, 2015, 8:00 pm
#267
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
What's weirder is it left over 3 hours late (after 9pm local time) and shows a 100% empty seat map (excluding seats blocked for disabled/special needs)
Apr 28, 2015, 8:06 pm
#268
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
UA possibly did something like this to me a few weeks back. An exit row light bulb was out so they cancelled the flight - took everyone off the plane - and then flew they plane to EWR with the crew on board to get it fixed... Just one possible explanation....
Apr 28, 2015, 9:06 pm
#269
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
a lot of us on the plane were pretty frustrated. not with the delay itself, we were all chatting and we get that airlines are complex and issues arise. what was really frustrating was that the pilots weren't telling us anything, and from the galley chatter the FA's were getting annoyed that they weren't getting any information either. strange.
Apr 29, 2015, 1:24 pm
#270
Join Date: Aug 2013
Posts: 498
Since your flight was half full perhaps the hope was your flight could go anyway (while still carrying the PAX, enough fuel, a bit less cargo, etc.) as that will be the quickest option to getting you to your destination. I would guess when that didn't pan out they moved all the SLF and baggage over to the 20:09 departure and ferried the AC/Crew (and likely some cargo) up to EWR where it could be repaired for the flights today.