Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Consolidated cancelled/delayed domestic flights [2015]

Consolidated cancelled/delayed domestic flights [2015]

    Hide Wikipost
Old Dec 29, 15, 2:50 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
Wiki Link
If you need documentation of delay / cancellation for trip insurance or refunds from hotel / tour / .... operator, try this
Verification letters
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.​
Print Wikipost

Old Jan 2, 15, 12:04 pm
  #1  
Original Poster
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.1MM LT-GS; AA1MM; Amtrak S+; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 3,973
Consolidated cancelled/delayed domestic flights [2015]

So here's an issue many of us have seen, and it's still bewildering.

Today's UA1024, SFO-PHX, is showing a late departure at 1:55pm, 65 minutes late. But the inbound aircraft is now in-flight, due in at 1:27pm. Why would Operations post a 28 minute turnaround for a 737-800? It takes at 50 minutes, if not 60. Inevitably the departure time for 1024 will be pushed back five or ten minutes at a time until they find one they can hit.

Why not just be honest the first time?
wxguy is offline  
Old Jan 2, 15, 12:09 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Flying whoever is most convenient
Posts: 16,645
Originally Posted by wxguy View Post
So here's an issue many of us have seen, and it's still bewildering.

Today's UA1024, SFO-PHX, is showing a late departure at 1:55pm, 65 minutes late. But the inbound aircraft is now in-flight, due in at 1:27pm. Why would Operations post a 28 minute turnaround for a 737-800? It takes at 50 minutes, if not 60. Inevitably the departure time for 1024 will be pushed back five or ten minutes at a time until they find one they can hit.

Why not just be honest the first time?
common "problem"

meanwhile at AS on my last delayed flight i was notified by text of a 2+ hour delay more than 4 hours in advance of the flight. i live >1 hr away from the airport, this gave us the opportunity to sleep in a little bit and take a leisurely pace with chores before heading to the airport. it was a real breath of fresh air after these shenanigans at UA for the past couple years.
PV_Premier is offline  
Old Jan 2, 15, 5:50 pm
  #3  
 
Join Date: Mar 2014
Location: LAX
Posts: 1,993
UA 205 LAX-SFO originally scheduled for 3:57pm, delayed until 5:03
you'd think that UA could run that route on time...
steveman518 is offline  
Old Jan 2, 15, 9:03 pm
  #4  
Original Poster
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.1MM LT-GS; AA1MM; Amtrak S+; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 3,973
Originally Posted by wxguy View Post
So here's an issue many of us have seen, and it's still bewildering.

Today's UA1024, SFO-PHX, is showing a late departure at 1:55pm, 65 minutes late. But the inbound aircraft is now in-flight, due in at 1:27pm. Why would Operations post a 28 minute turnaround for a 737-800? It takes at 50 minutes, if not 60. Inevitably the departure time for 1024 will be pushed back five or ten minutes at a time until they find one they can hit.

Why not just be honest the first time?
And.... as predicted, the rolling delays included: 2:05, 2:08, 2:20, then finally 2:45 -- though we eventually left "early" at 2:39. Somewhere in the mix there was a mx delay too, while a part was fetched from across the field at SFO.
wxguy is offline  
Old Jan 2, 15, 9:12 pm
  #5  
 
Join Date: Oct 2012
Posts: 636
Over the past few months I've noticed an improvement in the turnaround time when the inbound aircraft arrives late. There doesn't seem to be quite the same lag between last passenger off and first passenger on. My best guess is that the flight crew now does their preparation while the aircraft is still being cleaned.

But even so, if UA were "honest the first time" you would have people walking away from the gate, going to a nearby restaurant, potentially holding up the flight even longer.
flyingnosh is offline  
Old Jan 2, 15, 10:18 pm
  #6  
 
Join Date: Jul 2012
Programs: UA 1K / 1M, AA EXP
Posts: 113
Here are some more to add to the tally:
Jan 1 641 (LAX to HNL) - 767 cancelled due to MX

Jan 2 - BOTH LAX flights to LIH severely delayed
297 - 5:20 delay - interesting that swapped a 757 to a 767 on this one
785 - 3:22 delay - root cause MX to the plane at the beginning of the day out of SFO
kranabargar is offline  
Old Jan 5, 15, 3:01 pm
  #7  
 
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
761 ORD-SFO 1/5, arrival was only delayed about 10 minutes since we made up time in the air, but I got a chuckle out of the posted reason. Before pushback, the tug skidded and hit the front landing gear due to ice, so we had to wait for a ground crew to check for damage. The posted delay reason:

"Delayed due to severe weather conditions in our route network"

Again, since arrival was only delayed 10 minutes, I'm not annoyed. I just thought it was funny, especially since the first thought in my head when the captain announced what had happened was "I bet this one is getting posted as a weather delay".
Boo_Radley is offline  
Old Jan 5, 15, 3:25 pm
  #8  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,576
Originally Posted by Boo_Radley View Post
761 ORD-SFO 1/5, arrival was only delayed about 10 minutes since we made up time in the air, but I got a chuckle out of the posted reason. Before pushback, the tug skidded and hit the front landing gear due to ice, so we had to wait for a ground crew to check for damage. The posted delay reason:

"Delayed due to severe weather conditions in our route network"

Again, since arrival was only delayed 10 minutes, I'm not annoyed. I just thought it was funny, especially since the first thought in my head when the captain announced what had happened was "I bet this one is getting posted as a weather delay".
Bolding mine: Well ice is caused by "weather"
goalie is offline  
Old Jan 5, 15, 5:13 pm
  #9  
 
Join Date: Mar 2013
Location: LAX
Programs: UA 1K 1MM ★G | DL Silver | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre 
Posts: 2,795
UA6239 DEN-FAT yesterday arrived 2 hours late... main reason was the baggage handlers in Denver are a new contractor ($8/hr hourly workers)... total mess... so many flights delayed, and quite a few of them were for baggage issues. It took over 2 hours to get the bags to the plane? Really?
jjmoore is offline  
Old Jan 5, 15, 5:15 pm
  #10  
 
Join Date: Apr 2009
Location: SoCal, TLS, JAX, MOB, PHF/ORF, PVD
Programs: AA/US ExPlat & 1.05MM, AF C2K, UA dirt
Posts: 3,169
Originally Posted by goalie View Post
Bolding mine: Well ice is caused by "weather"
Or there could have been a thunderstorm in DEL and therefore was a "severe weather condition in our route network"
fgirard is offline  
Old Jan 8, 15, 4:48 am
  #11  
 
Join Date: Oct 2013
Location: ORD
Programs: UA Platinum, IHG Gold, HHonors Diamond, National Executive Elite
Posts: 186
Received a 12 am text from United that my 4:36 PM flight from GSP to ORD on 1/8 was cancelled due to air traffic control conditions. Darn being on a small plane that is a low priority.
Hite is offline  
Old Jan 8, 15, 4:01 pm
  #12  
 
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,060
1/8 MTJ-ORD CRJ700
Scheduled 12:35 boarded and taxi. Rolling ORD ground hold delays for almost 2 hours. Went back to gate as our new wheels up was 1:05 later. Got fuel, MTJ staff had snacks/drinks waiting and protecting people.
Now 2:55 and boarding again with a scheduled departure at 3:15 and 7:00 arrival. Cpt said good tail winds and should only be 2:05h in the air.

Scheduled for the 6pm ORD-LGA which now says on time but I'm protected on the 8:30.
JVPhoto is offline  
Old Jan 8, 15, 6:50 pm
  #13  
 
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 3,310
Our DEN-COS flight Tuesday evening was showing something like a 30 minute delay initially, which is no big deal, until I looked at the inbound aircraft and saw that it was over central Iowa at the time. I mentioned to the GA that our departure time would never happen as shown, as the inbound would take longer than 45 minutes to make it to DEN.

Crap like this seems to be the new norm, as I would rather sit in the club a bit longer than hang out at the gate, especially the UX gates at DEN. When its obvious that the departure will be much later, especially with late inbound aircraft, why not pick a realistic time for the next departure? My only guess is that UA's software only looks at when the aircraft pushed back from the gate, and doesn't look at real time data of the flight. So many things can allow a plane to leave the gate, but keep the aircraft from actually taking off for a while, but apparently UA isn't aware of that...
COSPILOT is online now  
Old Jan 8, 15, 6:57 pm
  #14  
 
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 1,765
Originally Posted by COSPILOT View Post
Our DEN-COS flight Tuesday evening was showing something like a 30 minute delay initially, which is no big deal, until I looked at the inbound aircraft and saw that it was over central Iowa at the time. I mentioned to the GA that our departure time would never happen as shown, as the inbound would take longer than 45 minutes to make it to DEN.

Crap like this seems to be the new norm, as I would rather sit in the club a bit longer than hang out at the gate, especially the UX gates at DEN. When its obvious that the departure will be much later, especially with late inbound aircraft, why not pick a realistic time for the next departure? My only guess is that UA's software only looks at when the aircraft pushed back from the gate, and doesn't look at real time data of the flight. So many things can allow a plane to leave the gate, but keep the aircraft from actually taking off for a while, but apparently UA isn't aware of that...
Especially at a hub like DEN, you should never trust the 'where is this plane now?' Function and draw a correlation to your delay.

It's VERY common for UA to swap your flight to a different plane and - just like magic - that plane over Iowa has nothing to do with you.

I applaud UA for getting us access to as much information as possible - the downside is when people misinterpret it, like this.

I'm not saying YOUR plane was swapped to another one but it happens all day, every day, all over the system. 'Where is this plane?' is a nice function but very much NOT a reliable indicator of anything.
dmurphynj is online now  
Old Jan 8, 15, 7:41 pm
  #15  
 
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,060
55 min now sitting on the ground at ORD coming in from MTJ waiting for the gate to open.
JVPhoto is offline  

Thread Tools
Search this Thread
Search Engine: