Feb 6, 2015, 9:47 am
Last edit by: WineCountryUA
If you need documentation of delay / cancellation for trip insurance or refunds from hotel / tour / .... operator, try this
Verification letters
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Consolidated cancelled/delayed domestic flights [2015]
Mar 4, 2015, 11:15 am
#136
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
That delayed 1020 EWR-mci-SFO flight also led to a delay in SFO-LAX, causing 6 or so of us to miss -- because UA allowed it depart several minutes EARLY, despite knowing we were connecting -- the LAX-MEL flight. UA shouldn't be using aircraft that can't make the mission (eg, EWR-SFO in the winter).
Mar 4, 2015, 12:08 pm
#137
Join Date: Dec 2005
Location: NORWAY
Programs: UA Gold-1MM, SAS Diamond
Posts: 742
Last week I did quite the mileagerun:
SVG-FRA-IAD-ORD-DEN-HNL-SFO-EWR-PBI-EWR-LAX-HNL-ORD-IAD-FRA-SVG.
Would you believe it that I got on every single flight! With all the big delays and cancellations out there, it seems karma was on my side
SVG-FRA-IAD-ORD-DEN-HNL-SFO-EWR-PBI-EWR-LAX-HNL-ORD-IAD-FRA-SVG.
Would you believe it that I got on every single flight! With all the big delays and cancellations out there, it seems karma was on my side
Mar 4, 2015, 12:26 pm
#138
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
That is an impressive itinerary, BTW.
Mar 4, 2015, 2:22 pm
#139
Join Date: Mar 2012
Location: Austin, TX
Programs: National EE, Hyatt Discoverist, Hilton Gold, Marriott Gold
Posts: 508
I'm on AUS-IAH-DFW in the early morning tomorrow (3/5). My meeting in Dallas has already been canceled because of the potential for sleet, snow, and/or ice and rescheduled for later this month. Is there benefit of waiting to cancel the flight in hopes United does it for me due to weather or should I go ahead and change the flight now to the new travel date? (Just trying to save my company some money on change fees if possible)
Mar 4, 2015, 2:43 pm
#140
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
I'm on AUS-IAH-DFW in the early morning tomorrow (3/5). My meeting in Dallas has already been canceled because of the potential for sleet, snow, and/or ice and rescheduled for later this month. Is there benefit of waiting to cancel the flight in hopes United does it for me due to weather or should I go ahead and change the flight now to the new travel date? (Just trying to save my company some money on change fees if possible)
Mar 4, 2015, 2:52 pm
#141
Join Date: Aug 2013
Posts: 498
I'm on AUS-IAH-DFW in the early morning tomorrow (3/5). My meeting in Dallas has already been canceled because of the potential for sleet, snow, and/or ice and rescheduled for later this month. Is there benefit of waiting to cancel the flight in hopes United does it for me due to weather or should I go ahead and change the flight now to the new travel date? (Just trying to save my company some money on change fees if possible)
1) Watch for an exception policy to be declared in AUS/IAH/DFW (any one of them will do). This will allow you to change the entire PNR without a change fee (but you must make the change before your scheduled departure).
2) Watch for your outbound flight to be significantly delayed and request a refund for the full itinerary under trip-in-vain rules.
1) is more predictable and definitely easier to do (can be done online, etc.) but you need to have upcoming travel in mind (and be able to pay any extra fare through ua.com). 2) is less predictable, but since it can result in a refund to the original payment method it is still an attractive option for some.
Mar 4, 2015, 3:05 pm
#142
Join Date: Mar 2012
Location: Austin, TX
Programs: National EE, Hyatt Discoverist, Hilton Gold, Marriott Gold
Posts: 508
Thanks for the quick replies PV_Premier and wto605.
I've held off checking in via the app, should I go ahead and do this or will it only complicate things?
I've held off checking in via the app, should I go ahead and do this or will it only complicate things?
Mar 4, 2015, 3:14 pm
#143
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
Hold off for as long as possible, because it can complicate things if a waiver/exception is issued and you try to capitalize on it without calling in (eg, using change flights link on .bomb).
Mar 5, 2015, 4:21 am
#144
Join Date: Mar 2012
Location: Austin, TX
Programs: National EE, Hyatt Discoverist, Hilton Gold, Marriott Gold
Posts: 508
What a joke, United never posted an exception policy for my flight, so I paid $200 to change the flight to one later in the year. Meanwhile we have ice on our roads in both AUS and in DFW, that flight was never going to takeoff on time or at all.
Mar 5, 2015, 8:53 am
#145
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
This is one reason I am booking flexible (domestic) or fully refundable (int'l) tickets these days. Change fees and close-in changes have cost me so much $$ in the last year that I often paid more for tickets before making this choice... not to mention, they stayed non-refundable even though they changed into the same incredibly expensive fare classes. Now, refundable only.... period. Any situation requiring a change or cxl = free change and/or full refund if desired.
Mar 5, 2015, 11:56 am
#146
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
The 6:46AM had MX problems but not WX issues
The 8:27AM AUS with 10:53 AM to DFW - arrived on time
Mar 5, 2015, 2:58 pm
#147
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
UA 357 SEA-LAX on 3/5. Why such a delay?
The inbound seems to be delayed, but not by much. Yet the outbound is delayed from 650 to 805.
Is there an aircraft swap that is not mapped out?
Is there an aircraft swap that is not mapped out?
Mar 5, 2015, 3:02 pm
#148
Join Date: Apr 2013
Location: STL
Programs: UA 1K MM, AA Plat, SPG/M P75 and few from CC
Posts: 341
looks like there is another UA357 IAD-SEA suppose to land 7:45pm(4.5hrs late though)
avoid having two planes with same call sign?
if that's the case, why don't they do "A change in flight number is necessary, ask united rep for additional info" type cancellation?
avoid having two planes with same call sign?
if that's the case, why don't they do "A change in flight number is necessary, ask united rep for additional info" type cancellation?
Mar 5, 2015, 3:03 pm
#149
Join Date: Mar 2011
Location: EUG
Programs: UA Gold; IHG Spire Elite
Posts: 443
Could be a known delay with the SEA-LAX flight crew, if they're coming in on a different flight...
Mar 5, 2015, 3:15 pm
#150
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
They wouldn't need to change the fight number, except for ATC purposes, where it would likely get a letter tacked on.