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Old May 5, 2014, 12:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.

9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.

For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.

How to shut Kate up by sosamo
  1. Before you press anything, plug the headphones into the jack near the pinpad
  2. The touchscreen will "gray" out, and you won't be able to press anything.
  3. Press '3' on the pinpad
  4. Press 'Enter' on the pinpad
  5. Continue business as usual on the touch screen.

Note: If you ever make a mistake, to get out, just unplug the headphone.

----
Walmart Money Center Kiosk Location

Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx

Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
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Walmart money kiosks(2013-2015)

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Old Mar 2, 2015, 7:58 am
  #2041  
 
Join Date: Jul 2014
Posts: 244
been out of the wally world for a few months .. I understand OV is pretty much still dead but just want to confirm that the grocery store VGC's are still good to feed Kate and/or registers? Thanks!
neony77 is offline  
Old Mar 2, 2015, 8:34 am
  #2042  
 
Join Date: Dec 2014
Programs: Asia Miles
Posts: 69
Originally Posted by neony77
been out of the wally world for a few months .. I understand OV is pretty much still dead but just want to confirm that the grocery store VGC's are still good to feed Kate and/or registers? Thanks!
Used a Sunrise VGC at kate without problem as of yesterday.
PlyrStar93 is offline  
Old Mar 2, 2015, 12:07 pm
  #2043  
 
Join Date: May 2014
Posts: 19
I loaded $1999.99 and then waited for 12 minutes, then loaded $500 successful, on the 2nd $500 load it got locked up asking for approval.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
katiedonut is offline  
Old Mar 2, 2015, 12:09 pm
  #2044  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
Originally Posted by katiedonut
I loaded $1999.99 and then waited for 12 minutes, then loaded $500 successful, on the 2nd $500 load it got locked up asking for approval.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
I feel like the same has happened to me recently. I'm usually religious about watching the clock and got bitten with a "speeding ticket" the other day. I think it was on 2nd $500 after wait as well.
glocklt4 is offline  
Old Mar 2, 2015, 1:29 pm
  #2045  
 
Join Date: Oct 2010
Location: DFW
Posts: 684
Originally Posted by katiedonut
I loaded $1999.99 and then waited for 12 minutes, then loaded $500 successful, on the 2nd $500 load it got locked up asking for approval.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
I've gotten locked out twice today. First time was on the second $500 load. Second time I loaded 3x$500, then came back 15 minutes later and it was locked up already. Was guessing it was just bad luck with other bb'ers.
knopfler is offline  
Old Mar 2, 2015, 1:54 pm
  #2046  
 
Join Date: Feb 2014
Posts: 908
Originally Posted by knopfler
I've gotten locked out twice today. First time was on the second $500 load. Second time I loaded 3x$500, then came back 15 minutes later and it was locked up already. Was guessing it was just bad luck with other bb'ers.
Happens to me a lot, and it's not because of other loaders.

So now this is what I do.

Load 500, wait 10-11 mins. load 500 x 2.
or
Load 500 x 2, wait 5-6 mins, load 500.
sosamo is offline  
Old Mar 2, 2015, 2:17 pm
  #2047  
 
Join Date: Nov 2013
Posts: 61
I think there is a secondary velocity limit in addition to the <$2K in 10 min limit.

I waited at least 10 min in between each set of loads, but the kiosk locked up at the third $500 load on the fourth round (so at ~$7K to $7.5K in 1 hr).

In the future, I will just stick to doing 2 x $2K at the maximum, with $1K loaded at the register.
paynea is offline  
Old Mar 2, 2015, 7:30 pm
  #2048  
 
Join Date: Feb 2011
Location: 40.6413° N, 73.7781° W
Programs: moka Lifetime
Posts: 142
Anyone know of a working WM kiosk around the
Baltimore/Washington area? every single one along the 695 was broken last week.
moka is offline  
Old Mar 3, 2015, 5:59 pm
  #2049  
 
Join Date: Feb 2013
Location: PHL
Programs: UA, DL, AA, ANA
Posts: 226
got a call from walmart financial services they will not be fixing my 9 digits pin problem..
vinyalwhl is offline  
Old Mar 7, 2015, 8:05 am
  #2050  
 
Join Date: Apr 2000
Location: Fort Myers, FL
Programs: Hilton Gold, SPG & IHG Plat, & every airline program that I can join
Posts: 2,279
Stupid question but my search did not find it. Is there a time limit for money orders at a Kate like there is for BB loading? I have so many AGC's coming and will need to offload them faster than the $5K per month on both cards.

JudyJFLA
JudyJFLA is offline  
Old Mar 7, 2015, 8:12 am
  #2051  
 
Join Date: Feb 2014
Posts: 511
Originally Posted by JudyJFLA
Stupid question but my search did not find it. Is there a time limit for money orders at a Kate like there is for BB loading? I have so many AGC's coming and will need to offload them faster than the $5K per month on both cards.

JudyJFLA
Same $2k velocity limit.
hamhead is offline  
Old Mar 7, 2015, 9:55 am
  #2052  
 
Join Date: Apr 2000
Location: Fort Myers, FL
Programs: Hilton Gold, SPG & IHG Plat, & every airline program that I can join
Posts: 2,279
Originally Posted by hamhead
Same $2k velocity limit.
Thanks, Looks like I will be taking a sleeping bag!!

JudyJFLA
JudyJFLA is offline  
Old Mar 10, 2015, 10:39 pm
  #2053  
 
Join Date: Sep 2008
Posts: 116
I have been on a bad streak of the machine locking up because it can't print the receipts. anyone else have that problem?
trubador is offline  
Old Mar 10, 2015, 10:49 pm
  #2054  
 
Join Date: Dec 2013
Posts: 54
the one i go still works even thought it doenst print receipts
mikeawesome is offline  
Old Mar 11, 2015, 1:57 am
  #2055  
 
Join Date: Aug 2005
Location: DFW
Posts: 1,249
Originally Posted by trubador
I have been on a bad streak of the machine locking up because it can't print the receipts. anyone else have that problem?
Only once when Kate ran out of paper. After paper added, printed last receipt and chugged on.

When the manager came over, I was glad it was something other than velocity.
AFAM-DFW is offline  


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