Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
#2041
Join Date: Jul 2014
Posts: 244
been out of the wally world for a few months .. I understand OV is pretty much still dead but just want to confirm that the grocery store VGC's are still good to feed Kate and/or registers? Thanks!
#2043
Join Date: May 2014
Posts: 19
I loaded $1999.99 and then waited for 12 minutes, then loaded $500 successful, on the 2nd $500 load it got locked up asking for approval.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
#2044
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
I loaded $1999.99 and then waited for 12 minutes, then loaded $500 successful, on the 2nd $500 load it got locked up asking for approval.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
#2045
Join Date: Oct 2010
Location: DFW
Posts: 684
I loaded $1999.99 and then waited for 12 minutes, then loaded $500 successful, on the 2nd $500 load it got locked up asking for approval.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
Has the timer changed from 8-10mins to something else?
This has happened to me for 3 times at different WM locations.
I'm in SoCal.
#2046
Join Date: Feb 2014
Posts: 908
So now this is what I do.
Load 500, wait 10-11 mins. load 500 x 2.
or
Load 500 x 2, wait 5-6 mins, load 500.
#2047
Join Date: Nov 2013
Posts: 61
I think there is a secondary velocity limit in addition to the <$2K in 10 min limit.
I waited at least 10 min in between each set of loads, but the kiosk locked up at the third $500 load on the fourth round (so at ~$7K to $7.5K in 1 hr).
In the future, I will just stick to doing 2 x $2K at the maximum, with $1K loaded at the register.
I waited at least 10 min in between each set of loads, but the kiosk locked up at the third $500 load on the fourth round (so at ~$7K to $7.5K in 1 hr).
In the future, I will just stick to doing 2 x $2K at the maximum, with $1K loaded at the register.
#2048
Join Date: Feb 2011
Location: 40.6413° N, 73.7781° W
Programs: moka Lifetime
Posts: 142
Anyone know of a working WM kiosk around the
Baltimore/Washington area? every single one along the 695 was broken last week.
Baltimore/Washington area? every single one along the 695 was broken last week.
#2049
Join Date: Feb 2013
Location: PHL
Programs: UA, DL, AA, ANA
Posts: 226
got a call from walmart financial services they will not be fixing my 9 digits pin problem..
#2050
Join Date: Apr 2000
Location: Fort Myers, FL
Programs: Hilton Gold, SPG & IHG Plat, & every airline program that I can join
Posts: 2,279
Stupid question but my search did not find it. Is there a time limit for money orders at a Kate like there is for BB loading? I have so many AGC's coming and will need to offload them faster than the $5K per month on both cards.
JudyJFLA
JudyJFLA
#2052
Join Date: Apr 2000
Location: Fort Myers, FL
Programs: Hilton Gold, SPG & IHG Plat, & every airline program that I can join
Posts: 2,279
#2053
Join Date: Sep 2008
Posts: 116
I have been on a bad streak of the machine locking up because it can't print the receipts. anyone else have that problem?
#2055
Join Date: Aug 2005
Location: DFW
Posts: 1,249
When the manager came over, I was glad it was something other than velocity.